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Read what people are saying
about Precision Garage Door in:

Collierville Area, TN

Precision Garage Door of Memphis
has received 173 reviews, averaging 4.96 Stars:
Review:

Very hard to beat the service. My spring on garage door broke and my car was trapped inside. I called Precision and within an hour and 45 minutes they were not only here, but had the door repaired. 1st class operation. Thanks
Van Smith
Rick Scheiderer - Residential Service Manager Service Provided:
Garage Door Repair
Management:
Review:

Precision replaced my garage door opener over four and a half years ago. I was very pleased then and when the spring on the door snapped, I knew who to call. Aaron was a great tech and explained all in detail. I enjoyed being educated by this young man about what may need to be done in the future, as well as, being assured of what needed to be replaced. The job was done in a timely manner and with great efficiency. I thank Aaron very much for his professional and courteous treatment. I would strongly encourage this young man's services to others in need of the garage spring replacement. Thank you, again. Sincerely, Geraldine Walter
Geraldine Walter
Aaron Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

An unbelievable level of customer service Appointment was set for a short window and Michael shoes up EXACTLY on time Other businesses in Memphis Ned to take a lesson from Precision!
Bruce Pelynio
Michael  Falberg Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Excellent and knowledgeable technician that addressed all my needs and options in a polite professional manner. Nice to experience real customer service in today's environment. 5 star
Terry Johnson
Michael  Falberg Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technicians:
Review:

Great job. technician was very helpful in explaining the problem with our garage door.
James Lindsey
Rick Scheiderer - Residential Service Manager Service Provided:
Garage Door Repair
Product:
Springs
Management:
Review:

Fast, efficient and responded right away.
fscott
Service Provided:
Garage Door Repair
Review:

Not only did the technician take care of the repair we requested, he also performed some "tightening up" of our other doors, as well as lubricating each of the the chains. I wish all companies were this professional.
Gary Bynum
Rick Scheiderer - Residential Service Manager Service Provided:
Garage Door Repair
Management:
Review:

5 Stars After not receiving call backs from 2 other companies I called Precision and the came out the same day. Outlined my options for replacing spring and other old parts. No pressure. Honest and friendly. Was there for about 1-2 hrs. After he left I thought I heard something in the opener motor I had not noticed before. I called and he said he would come by when nearby to check it out. Two days later he called and came by and proceeded to take the motor gears apart. Noticed some normal wear and tear which was causing the small noise. He advised against making any repair and that it was also safe as it was. No charge for 30 min. Again honest and no pressure. Would definitely call them again. Shout out to Rick and Aaron.
Ed White
Rick Scheiderer - Residential Service Manager Service Provided:
Garage Door Repair
Product:
Springs
Management:
Review:

5/5
Polly Scholze
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I would love everyone to know how fast, polite, and knowledgeable my technician, Ben was. Thanks to Precision Door.
Debbie Genereaux
Ben White Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Had an ad I received with a Valpak mailing. Good thing I saved it because I needed it today. They responded with a technician visit in less than 24 hrs. I was very pleased with the service, and he had repairs done in short order. I would use Precision again without hesitation.
Jim Turner
Service Provided:
Garage Door Opener Repair
Review:

Excellent service and polite helpful technician. Very courteous staff by phone as well
Steve Davis
Rick Scheiderer - Residential Service Manager Service Provided:
Garage Door Opener Repair
Management:
Review:

I will be calling your company for any future garage door or gate needs. Terry was incredibly kind and professional. Everyone that I have dealt with so far has also been courteous and helpful.
Michelle Betts
Terry Fleming - Gate Division Manager Service Provided:
Garage Door Repair
Management:
Review:

As is our custom, we like to use American-made products and small local businesses whenever we require specific goods and services, which is why we chose Precision Garage Door of Memphis to remove and replace our worn, aging garage door. We deliberately selected PGDM because of the overwhelmingly positive customer reviews it has received on Angie's List, with 22 "Page of Happiness" commendations and three consecutive years of Super Service Awards. We were not disappointed with the result. The work was performed quickly, expertly, and with minimal mess and noise. Our technician was quite congenial, remarkably punctual, and most impressive, worked tirelessly without pause to quickly remove our old garage door and then install the Amarr steel garage door we ordered, as well as new springs and railings. The entire process took approximately four hours. Despite the sweltering humidity and near 90 degree temperatures, our technician did a marvelous job. When viewing his work and efforts, one could easily understand how, during World War II, industrialist Henry J Kaiser's highly skilled shipyard workers could build and launch a ten thousand ton Liberty cargo ship in as little as four days, or how Henry Ford's Willow Run, Michigan aircraft assembly plant could produce a B-25 "Liberator" bomber every 55 minutes. It is gratifying to see that the employees of Precision Garage Door embrace such a similar ethic and pride in their work, and it is obvious that owner Lowell Wilson is genuinely concerned that his company provides its customers with the best products and services it possibly can. The total price of the installation was entirely reasonable and fair, and the work performed was exceptional. You can't go wrong by having Precision Garage Door of Memphis repair your garage door or perhaps install a new one, for in this case the name of the company says it all.
Doug Strodtbeck
Service Provided:
Install Garage Doors
Review:

Excellent Service, Fast and Friendly!! would recommend to anyone!
Daniel Lawrence
Matt McNatt Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Precision was great all along the way. The person on the phone when I called was so polite and helpful. Michael, the technician, was so prompt to fix the door, explaining all our options. I would certainly recommend Precision.
Janet Mccaskill
Michael  Falberg Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Matt McNatt was the technician who came to repair our garage door. He was polite and clear on what he was asked to do. His arriving on time, neat appearance and courtesy help to build instant trust. His quick repairwork and efficiency in handling the payment process ensured trust. As homeowners and customers of Precision, we have always been impressed with your techinicians, your work and your guarantees.
J. Aviles
Matt McNatt Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I have had a problem with my garage door not opening smoothly; it would jump when it was up about 6 - 8 inches from the bottom. It jumped so hard I thought it was going to jump off the track. Your tech Rick has been out a couple of times but could not find mechanically wrong to cause the problem mainly because it would not do it when he was there. However, he was out again yesterday and again the door did not jump but Rick found something sticky on the rubber strip that lays on the door when closed. That was it, mystery solved. I cleaned the sticky substance and my door now goes up as smooth and quiet as my neighbors. This was a great find on Ricks part. I am one happy customer. Thanks so much, Judy
Judy Connelly
Rick Scheiderer - Residential Service Manager Service Provided:
Garage Door Repair
Management:
Review:

Being a business owner, customer service is something to which I'm very sensitive. Precision Door did an outstanding job of working with me to decide which door was best for us. Michael helped us by providing a temporary fix until our door arrived. Then Wes and Quentin were installed the door quickly and were well organized. They picked everything up when they finished, which leaves a great impression on a customer. Thanks, Precision Door, for providing excellent customer service throughout the process!
Jimmy Turner
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The tech came out and was very professional and thorough. I could tell by speaking with him on the phone (I was at work) that he knew his stuff. My wife, who was at home said he was very polite and professional. I like the fact that he made good recommendations and was able to explain warranties very well. He was obviously trained well. He also did very good work in repairing my garage door and didn't take a long time to do it. I will be calling Precision every time from now on!!!
Ken Cope
Ben White Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Very pleased with work done Matt & Matt were very nice and got my garage door operating very quickly!!!! Called in the afternoon & they were there that afternoon at time promised when making the call.
Deborah Jenkins
Matt McNatt Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

This team knows their stuff! Very professional. Very efficient. Very competitive pricing. Very friendly.
Brent Wilkins
Ben White Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Excellent customer service. Arrived quickly and diagnosed our problem and provided a prompt repair to our service needs on a rainy cold day. Technician Ben was super and knowledgeable .
Todd Blankenbeckler
Ben White Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Service was prompt, the technician - Ben White - was courteous, knowledgeable, on time and communicated our options clearly. And there were even able to schedule the install the very next day. I would highly recommend Precision.
Brad Feaker
Ben White Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technicians:
Review:

Great job, Ben explained everything to me and gave me all the options. Definitely dependable and trustworthy.
Hal
Ben White Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I had a great experience with Precision Overhead Garage Door. My Service Tech, Ben, was professional and explained to me the different options I had for my repairs to settle in on the best option for me. He even went as far as to reattach the garage door button that had become detached from the wall without being asked. I would highly recommend Precision Overhead Garage Door to anyone looking to install a garage door, or anyone needing to have someone service or repair their current door.
Jason Dunn
Ben White Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

I give you five stars. I loved how knowledgable the man was who came to my house to do the work. I purchased a new garage lift master that I am thrilled with. My garage door has never worked so great! The man even programmed my remotes and my car before leaving. I would definitely recommend you to my friends.
Karen Landy
Michael  Falberg Service Provided:
Garage Door Opener Install
Residential Technicians:
Review:

Very satisfied with Precision! This is the second time we have had need to call on them to help us out. Very courteous and professional from the appointment scheduler to the technician, Rick, who solved the problem! Our appointment was made at 5:30pm on a Sunday and we were scheduled for next day service during a two hour block. Rick showed up within the first 20-30 minutes of the block! Rick replaced a 9 year old worn out gear & sprocket and reattached the chain. Good as new. It was also nice to see that Rick was the same technician that worked on the garage 3 years prior. I think that says something about the company and the employee. My only thing is that I forgot to print out or mention the $25 coupon!!! That's on me. Definitely would recommend this company! Thanks for being awesome!
Selina Mendoza
Rick Scheiderer - Residential Service Manager Service Provided:
Garage Door Opener Repair
Product:
Springs
Management:
Review:

returned from out-of-town trip to a garage door that wouild not open. I am handicapped so my wife went in through the front door and returned to tell me a spring was broken. We got me inside through the front door and ?I immediately began for emergency door repair. I was very surprised to find that Precision could be at my house within a couple of hours. The tech called to let me know he was on the way and once here he quickly had my door repaired. I was very pleased since my wheelchair ramp accesses the back door and is my primary entrance and exit point. Fast, professional quality service at a reasonable price given that I called at 2:3p0 PM on a Sunday. Will use you again if needed and highly recommend your company. Thank you, Mike Slater.
Mike Slater
Michael  Falberg Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

I had problems with my garage door. Rick showed up and immediately recognized the problem. He fixed it in no time. I was very pleased with the timeliness and quality of the service I received. Will use them again.
Chris Baker
Rick Scheiderer - Residential Service Manager Service Provided:
Garage Door Repair
Management:
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