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has received 3355 reviews, averaging 5.00 Stars:
Memphis, TN
Product:
Germantown, TN
I can’t recommend Precision enough, and I almost never leave reviews. But they have been consistently prompt, professional, efficient, and effective, every time I have called on them, so I feel compelled to leave a positive review. Until proven otherwise, I will always call them for issues with my carport door and driveway gate.
- Page Ayers
Memphis, TN
I had gone through the BBB rating and decided to go with Precision Garage Door Company. John came out and analyzed my door situation and he corrected it and performed other maintenance needed. John performed approached the job with true professionalism. He made other suggestions that I'll consider Precision doing for me in the future. Thanks John for a job well done. Andre' K. Davis
- Andre' K. Davis
Collierville, TN
Very professional service tech Carlos.
- James Wainwright
Product:
Memphis, TN
I am very satisfied with the service I received this morning. The representative called first to ensure it was okay to come a little earlier than the scheduled time which was fantastic. He was very professional and diagnosed the problem within minutes. He also gave excellent advice on the upkeep of the garage door motor which was well appreciated!
- MACK ROBINSON
Eads, TN
Quick response. On time. Gave me my options to fix door. Answered maintenance questions.
- Carol Bearden
Product:
Bartlett, TN
Everyone is so friendly and helpful. I love my garage door. They are so professional and will answer any questions you might need to know. I would highly recommend them for all your needs. I gave them a 5 star rating.
- Jo Michael
Memphis, TN
Unfortunately they only have a maximum of five stars. The service provided by their technician, Treston, was absolutely excellent. He's a perfectionist. Not only he worked to get my garage door back to functioning, he also did additional adjustments, straightening and lubrication to leave the 25 year-old door like new. I couldn't ask for a better service. Thank you, Precision!
- Gaston Moulin
Millington, TN
Our assigned tech, Mr. Emmerson, was very prompt, thorough, competent, and professional. Our installation is scheduled for tomorrow, but based on the level of service we received today, y'all have definitely exceeded our expectations. Thank you very much!
- James Self
Product:
Collierville, TN
Excellent, fast, and professional service! I had a tension spring break. I was able to make a same-day appointment online. The technician called me about 30 minutes ahead to confirm the appointment. He arrived on time and was very quick with the repair. Highly recommend!
- Jon B
Germantown, TN
Dillion your technician was excellent. He was very professional and honest about the needed repairs. I couldn’t have asked for a better experience, and I will not hesitate to call Precision Door for any repairs that I might need in the future. You have my 5 star recommendation!! Thank you, Richard Holt
- Richard Holt
Product:
Collierville, TN
Roger was on time within the designated appointment window. He diagnosed the issue with my garage door system, made a recommended fix and got the work completed all within half an hour. He gave me some recommendations for long term care of the door that should prevent future similar issues. He was very professional and courteous.
- Adam Boucher
Product:
Germantown, TN
I have used you before with good service. Payton Naylor did a great job.
- Sarah & John Crockett
Product:
Memphis, TN
Today, Sunday, May 17th, my garage door was stuck open after I got home from running an errand. It was higher on one side than the other and wouldn't close. I called Precision Door Service of Memphis and scheduled an emergency service appointment. I spoke with Gabby, who was extremely helpful, kind, and promptly scheduled my appointment. I thought I would have to wait until Monday morning, but Gabby put on their schedule with a time of 6pm-8pm today, which was a relief. To my surprise, I got a call from Tyler K. with Precision Door Service at 4pm. He had just finished a job early and asked if I'd mind him coming to take care of my appointment early. That was the best news! When Tyler arrived, he was the most courteous and professional service person I've had in a very long time. He was able to look at my door and diagnose the problem, and he got to work on it. It was determined that one of my cables was damaged and needed to be replaced. He had to loosen the spring before replacing the cable which he did pretty fast. Afterwards, he adjusted my garage door and had it working better than it had ever worked before. From the first day I moved into my home back in 2001, there was a bit of a gap at the bottom of the door on one side and I could see outside lighting on that side of the garage when the door was closed. I thought it was normal, but after Tyler adjusted it, I can say that for the first time no light can be seen underneath my garage door. He made it better than it's ever been. I can't say enough good things about Tyler and the folks at Precision Door Service. I recommend them to anyone who asks me about garage door repairs.
- Carl Smith
Product:
Germantown, TN
What a fine man Peyton Peabody is. He came to our home to fix a keypad. Turns out it just needed a new battery which we had. He replaced it and told us we have really high quality doors and there was no charge for his service call. You have been to our home before and we will never use anyone else. Great service! Peyton is smart and polite. A pleasure to have him at our home!
- Henry Evans
Memphis, TN
Casey, Very knowledgable and friendly. Great service performed, problem solved and helpful advice for future. Communications timely and effective. Thanks very much, Barney Rolfes
- Barney Rolfes
Memphis, TN
We had an issue with our garage doors where neither would open. It was an older model so we were worried that we might need to replace the whole thing. The technician worked with us to get the most cost effective option that we needed. I would absolutely recommend this company and our technician.
- MSI Viking Gage
Product:
Rossville, TN
Great service. Roger was very helpful.
- David Borchardt
Rossville, TN
Trestan did a great job. Arrived right on time so no waiting. He quickly figured out what the problem was and got it repaired quickly. He is a very nice guy as well. Thank you, Trestan for great work.
- Tf Lambert
Memphis, TN
Very competent and fair service. We have been using them for years and have never been dissapointed.
- Dr. John Hill
Oakland, TN
Great service.
- Robert Emily Mosby
Atoka, TN
Jason from Precision Service repaired our springs, rollers and pulley looking pieces in less than an hour and had our garage door purring up and down the track! Great work and expertise!!! Recommend them for your garage door repair!!!
- Norbert Zimmermann
Product:
Germantown, TN
Precision came out quickly to install a new garage door opener. Casey did an outstanding and thorough job of installation and explaining how to use the new opener and MyQ app. I am thrilled by the work!
- Gerry Peak
Product:
Memphis, TN
Spring broke was able to make appointment online for next day. Payton was very polite and efficient.
- Cindy Durco
Product:
Cordova, TN
Tyler was very polite and found and “fixed” my garage door problem and was early for appointment, but called ahead if time to verify if I was ok with that. Thanks
- Joelle Richardson
Memphis, TN
First off, let me commend your company for scheduling my appointment in such a timely and efficient manner. Secondly, your technician, Roger Emmerson, was able to pinpoint the problem right away and explained in detail what it was to me. He was courteous and very efficient in installing a new opener. He explained to me how the new system operated so that I could easily understand. I am very pleased with the new system and appreciate Roger's work ethics. He's a keeper!
- Mary Faulkner
Product:
Millington, TN
I've been a loyal customer of Premier Doorsfor over a decade. They provide excellent customer service with reliable and professional technicians. Fast and friendly service at fair prices!
- Chris Desmond
Cordova, TN
Our technician, Dillon, was extremely knowledgeable, professional, and friendly.
- Katrina Bew
Cordova, TN
Roger was amazing! Punctual, efficient, and a clear communicator. He got our repairs done smoothly and quickly.
- Lisa Ramirez
Memphis, TN
Precision Door has the best reputation. Great customer service and fast responses to calls. Our new garage doors had a piece of trim come away from the door facing and Ashley sent Connor Bryant out the same day. He arrived right on time, was friendly fast and very professional. Thanks again for the fabulous customer service.
- Gregg Coats
They came the same day that I called. Tech Jason knew exactly how to fix problem and got it taken care of quickly. The price was also much lower than I expected. All around great experience!
- Matt Frazer