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Ben White
Tech ID#: 27
Reviews: 165
Average: 4.99 stars
Background: 2/26/2016
Drug Test: 2/26/2016

Ben White

Residential Technicians
Ben White has received 165 reviews, averaging:

Ben White's Bio:

Ben has been with our Precision Door team since January 2015 and he enjoys the people that he works with. He is happily married to Mary, and he has one daughter. Ben likes attending University of Memphis Basketball games with his wife. Go Tigers! He also enjoys watching movies, relaxing with family and friends, going camping, and going on scenic motorcycle rides with his wife. Ben is also a military Veteran where he proudly served our country for 8 years while in the Army where he served two tours in Iraq.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional service!
Lisa Wade
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service and very knowledgeable staff. Very professional
Amira Wassef
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ben came early, gave me a good quote, and fixed the gear quickly as well as oiled the squeak in the spring!! Would highly recommend!
Eric Pannell
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The scheduled appointment was after 4 and they called at noon that they could come early. it worked better with my schedule. Ben was very professional and took care to ensure I understood what he was doing and why. Great service, fair price. finished in under an hour.
Pete Duncanson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company was referred by a friend. This visit took only an adjustment to fix the problem. However, we will need to replace our door short, we were given a estimate for that as well. Your representative was kind, friendly and very helpful. We look forward to having our door replaced soon.
Francis Calico
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was very impressed with service. Was informed driver was on his way and driver arrived on time. He was professional in his approach and explained options for repair without any pressure to sell more than what I needed. He was quick and clean in the repair work. Door works great again.
James Stockbridge
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ben White was very professional and was aware of the social distancing guidelines. He reported to the residence on time for the scheduled appointment. After assessing the situation, I was given a thorough explanation on the repairs needed and the estimated cost. The installation of the spring for the garage door was promptly completed.
Linda Banks
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician today Ben White was very professional, very knowledgeable, efficient and all around great. I am forever loyal to your company. Thanks again.
Lynette Murdock
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician did a wonderful job and was very professional
Sam Harris
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, polite, and professional! My technician Ben White was able to fix my garage door earlier than my schedules appointment and was able to swiftly repair my garage door. Super happy with the service and will use them again in the future.
Jamie Lam
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow! most impressed with the work to repair my garage door opener. Neat clean technicians who are knowledgeable and get the job done right. Door opener is an older one but no one even mentioned “maybe you need a new one”. They actually fixed it and I was happy. Their website is great and has all info you need. This is the first place to call when you need door service.
MAM
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very satisfied with the service I received. The tech seemed very knowledgeable and didn’t talk long getting the job done. He also arrived within the time he said he would
Linda Dupree
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ben White was extremely helpful and professional. He explained the process, provided solutions and detailed the pricing. I was very pleased with his service visit.
Kim Hall
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Don White was prompt , friendly , and professional . I'll use PRECISION again if ever needed.
Stephen Melone
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The wait time was quoted as 3 weeks and the replacement panels didn't arrive until 4 weeks. I recieved no call to advise me of a delay, instead I called in myself. When the panels were installed they were the wrong color. One week later they returned with the correct panel's and installed them. The installers were very Professional and Rick handled the problem immediately. All in all I would refer Precision to another home owner. Just keep better communication with the customer. Thanks
Kenneth Hayes
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great prompt service! Will use again.
David Baggett
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received was clear, efficient and well done. I was able to get a service call very quickly for an assessment of my garage door opener and then a replacement in advance of my scheduled appointment the next day. Ben was respectful and skilled and I was impressed with his knowledge and manner. I love the way the new garage door opener functions. Since my last was old, this new one is delightfully less noise with some safeguards included! Thank you, Ben and Precision!
Susan Nash
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service from my initial call, to the job being completed. Couldn't ask for a more prompt, professional experience. Ben was first class! New springs and rollers have my door working better than new.
Joseph Reed
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician actually showed up a bit early - but called me first asking if that would be OK. Great communications! The technician was polite and knew the problem immediately. He had the necessary part in his truck and fixed it in about 20 minutes. I will be using Precision Garage Door in the future should I ever need their services. FIVE STARS!
David Emerling
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaces torsion cables. Very satisfied with the work. The Tech(Ben White) was on time and very knowledgeable when question was asked.
Harry Anderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was awesome once again.
Bridget Young
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star On this morning I had my garage door repaired. Ben was my tech and he was super. Before he arrived to my home he called me first to let me know he was coming. He arrived on time and was very respectful. He completed the job in a very timely manner and I was pleased with the service provided.
Bridget Young
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an emergency. Though the t was minor, it was risky to DIY the situation. After calling the competition and being told, “Sorry...it will have to be late tomorrow”, Precision tells me they’re slammed, but they’ll get someone out to help resolve my situation. Yes, it was simple...BUT I’m not a professional door installer and couldn’t have known. To cut to the point...they did what the competition wouldn’t do. My door works as good as new and I’ll be calling Precision when the time comes to make any replacements that need be made in the future.
Jeremy Elkins
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am thankful for the outstanding & professional service
Frank Forester
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have called PDS 3-4 times in the last few years and have always found them to be highly professional, responsive, courteous, and efficient. Why can't all companies run this well? Special thanks to Michael, Ben, and Matt.
Erwin Williamson
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matthew and Ben were very GREAT and very professional. From the initial call everyone was great and gave excellent customer service l. They made it obvious they cared about their customers and that good service was the standard. 5 gold stars??????????
Kevin Dickerson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In every aspect of the phrsae... "fantastic job". I had just arrived home approximately 1:00 PM last Saturday, pulled into the garage and closed the door. Bam... Spring and cable break. I called the service center and was told it would be 6 - 8 PM before a tech could arrive. I no sooner that I had hung up, Ben White called and said he was on his way. He assessed the situation, explained in detail our options and I signed the work order. It was a matter of minutes it seemed when he came back into the house stating the work was complete. I do not believe in Elves but my wife and I could not believe that in such a very short period of time one technician did what he did. He reviewed all the he did, explained the warranty, thanked us for calling Precision and left with a handshake. That was a most pleasant experience to an emergency call on a Saturday I have ever had. Ben is truly an asset to your company. He serves you well. I still think ha had some elves in his tool bag though. Fantastic job.
Robert Poore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was Great technician Ben white great customer service AAAAAAAAAA++++++++++++++++
Maurice Odom
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our double wide garage door was damaged by the car turning too soon and could not be closed. The office staff worked us in and in a few hours it was repaired and working. Ben did a great job. We have used Precision Doors for years and I highly recommended them.
Les Sprinkle
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything about this situation, except the busted door, was great. From the initial call to the fast, friendly and professional repair. Will tell everyone about Precision.
Matt McDonough
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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