Jon Ketchum

We called on a Saturday. Our garage door spring broke after I pulled into the garage. The service that we received was courteous, prompt, and efficient from the phone call to the completed repair. Thanks!!

- Glenn Sigler

Precision Door did an outstanding job on my garage door. It was noisy and creeky and I thought it might just fall right off. They game and replaced the springs and rollers. All you hear now is the garage door opener. Many thanks!!

- Alex Mathis

I AM PLEASED WITH THE SERVICE I RECEIVED. WHEN I CALLED IN FOR SERVICE I INFORMED THE YOUNG LADY THAT I FOUND YOUR CO IN THE TELEPHONE BOOK AND THAT I HAD A $25.00 COUPON, BUT IT WAS NOT DEDUCTED FROM MY TOTAL.

- James Woods

Typically coupons are presented at the time of service. In this particular incident, Mr. Wood informed us he had a coupon at the time he booked the service call and we made a notation on the work order. However, the technician inadvertently missed the notation and the coupon was not applied. Subsequently, we mailed Mr. Woods a check refunding him the coupon amount and thanking him for the opportunity to service his garage door! Management

What a refreshing experience! Our neighborhood covenants suggest garage doors to be closed as much as possible. My neighbor recently had Precision service his door and I had the opportunity to meet that technician, very friendly. Last week when my door refused to close, I immediately thought of Precision. I was able to schedule a service call the same day and Jon arrived promptly. Preparing for an expensive repair or replacement, Jon indicated that I had loose connection on the sensor and made the repair. He also lubricated the door for quieter operation. The minimum service charge was less than filling up your car! Very professional, thumbs up to Precision!

- Dan Payne

Jon Ketchum was excellent. He was knowledgeable, arrived on=time and didn't mind me asking a bunch of questions about my garage door!

- dennis vaughn

Jon & his helper were very courteous & professional, I would highly recommend them to anyone. We called for a quote on Thursday afternoon they came out on Friday and our new door was installed on the following Tuesday after labor day. Thanks guys for a great job!!!

- Rotary Screws Sales & Service

Jon was courteous, friendly and helpful. He and his assistant explained the problem and the cost before repairing the garage door opener. They also gave me tips on maintenance of the garage door and opener. Both are exemplary employees!

- James Seymour

I found your ad in the telephone directory. I was very impressed when you acknowledged my order and sent a photo of the young man who would be at my door. He was very polite and informed me that I had a broken cable and had it fixed within the hour! Thank you very much!

- Jeanette Cooley

Awesome service! Precision always goes above and beyond for us. Thanks!

- MICHA APPLEGATE

Responsive but very expensive. They seem to know what they are talking about and if it's routine maintenance probably would be fine, I would no recommend them for an after hours call. Company resolved discount issue after the fact which I appreciated.

- Jim Golsen

My thanks to Precision. They came on the scheduled time to fix our garage door and no problems since they repaired it. My thanks to the people at Precision to get this done on time and no more worries!!

- Jan Hathcock

My garage door would not operate at all. They are always very quick to respond and very professional. Recommended replacing the whole motor or just the computer board. I went with the board after the options were explained. They did a great job and completed the repair very quickly. I've used them at least 3 times in the 17 years we have lived here, and I will call them again!

- Lisa Cole

I used Precision Door Service for replacing a garage door. They were good. The price that they charged was competitive when compared to others. They did a fine job. A guy came out to get the work done. He was pretty straightforward and quick. He had knowledge about the product and also cleaned up after the work was done. I would use their services in the future too.

- Quincy Williams

He was great! I saw him at a neighbor's house and asked him to stop by when done and he did. He fixed our problem and was great!!

- Jackie Mills

We contacted your firm and others for an estimate and expected service date to remedy a problem we had with our automatic garage door. Naturally we were also concerned about home security since we were unable to close the garage door.We were not only pleased with your projected cost of installing a new Liftmaster unit but also impressed with the fact that your Company could do the work the very same day. We wanted you to be aware of the fine service performed by your representative, Mr. Jon Ketchum. He was professional and personable. Jon went directly to the task and completed the work in about an hour. We are extremely pleased with everything and, although we do not know Jon, we would not hesitate to recommend your company to others because of him and his work. As a former Bartlett city official, I know from experience that people are quick to complain about the work of an employee but rarely commend the good they do. My wife and I hope this commendation finds its way into Jon's work record with your compnay.

- Larry and Peggy Hilbun