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Read what people are saying
about Precision Garage Door in:

Memphis, TN

Precision Garage Door of Memphis
has received 342 reviews, averaging 4.94 Stars:
Review:

I've been a Precision Door customer since 2002. I've got an 18' wooden door and it is very heavy. It used to squeak, slam and make all kinds of scary noises until I called Precision Door. Rick Scheiderer came out and did a really fantastic job. The door operates smooth and quiet and when I have any kind of issues I put in a call and the response time is unbelievable. Thanks to Eric Lee and Ben White for assisting with my most recent issues. Precision Door gets 5 Stars from the Glass House! Arvin
Arvin Glass
Ben White Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

My car was trapped in the garage after the coils broke. I called the 24/7 number, and the serviceman, Matt, was here within the hour, and installed new coils. I am 100% pleased with his work, and a very happy new customer of yours!
Geri Pitts
Matt McNatt Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

I am amazed at how fast and easy this was. I called at noon to inquire about services and my garage was working by 1:15pm. Chris was amazingly fast and efficient. Highly recommend.
Pete Albrecht
Chris Tucker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Thanks Ben great service
Brandon Adams
A Response from: Lowell Wilson

Thank you for choosing Precision Door for your repair needs. We appreciate our customers and thank you for taking time to leave a review for Ben and our Team.

Ben White Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Thank you Lowell for your help!
Karen Walker
Rick Scheiderer Service Provided:
Garage Door Repair
Residential Technicians:
Review:

My neighbor recommended you for my emergency needs and you net my expectations plus. Thank you for your prompt service
Beverley Buchalter
A Response from: Lowell Wilson

Thank you for choosing Precision Door for your repair needs. We appreciate your business.

Rick Scheiderer Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Always exceptional customer service and support. Very professional!
Kenneth Cooper
A Response from: Lowell Wilson

Thank you for the review for Rick and Precision Door. We appreciate our customers and value your time. Thanks!

Rick Scheiderer Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Chris Tucker did a great job today. He took time to show me where the wear and tear was on the garage door, discussed what he was going to do, and completed the job swiftly. He noticed that the original spring was not going to do the job with my heavy garage door and then installed a more durable one as well. He did not have to do that. I would not have known the difference...until it broke again. Rare level of service.
David Nanney
A Response from: Lowell Wilson

We thank you for choosing Precision Door for your repair needs. We value our customers and appreciate your business.

Chris Tucker Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I came home yesterday and when I closed the garage door I heard a Big Bang. Went out and saw that one of the roller brackets had broken and the roller was laying on the floor. I called Precision to see about repairs and they said they could have someone out in about 3 hours. Right on time both Aaron and Ben arrived. They indicated they could fix problem but when I told them I thought the garage door was extremely loud I asked if garage door opener needed to be replaced. They evaluated that and said it was working fine but problem was probably with the rollers, bearings and springs. They gave me options to do the repairs and I chose the one I felt comfortable with. They went about doing the repairs and completed them in about an hour. When they opened my garage door I was totally schocked at how little noise the door was making. Their recommendations were correct and I couldn't be happier. If and when the opener goes out you can bet I will contact Precision Door to install a new. Very satisfied customer. Give them 5 stars.
Mike Tibbets
A Response from: Lowell Wilson

Thank you very much for choosing Precision Door for you garage door repair needs. We pride ourselves in our customer service, and it sounds like you were very impressed with Aaron and Ben. We appreciate the time you took to leave this review, and please do not hesitate to call us if you need any further assistance.

Ben White Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Very responsive and thorough. They replied our garage doors and improved the stability and calmed the noisey sound of opening and closing. They also stand behind their work. Very conscientious. I highly recommend them.
Deborah & Steven Bilsky
A Response from: Lowell Wilson

Thank you for choosing Precision Door for your garage door repair needs. We appreciate your business.

Wesley Smith Service Provided:
Garage Door Repair
Product:
Garage Doors
Residential Door Installation:
Review:

I was very pleased with the service which I received. Matt McNatt was my Service Tech whom was very knowledgeable and performed the job needed . I would definitely used them again, if needed.
Kathy Tunstall
A Response from: Lowell Wilson

Thank you for choosing Precision Door for your repair needs. We appreciate your business and value our customers!

Matt McNatt Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Great price and service, the technician Bob was quick, curtious and professional. And they came out on a Saturday! Fantastic!
Donald Anderson
A Response from: Lowell Wilson

Thank you for the review. We appreciate your business and thank you for taking the time for this.

Bob Sealey Service Provided:
Garage Door Repair
Product:
Springs
Commercial Technicians:
Review:

Couldn't be happier with Precision Door Service. Very professional from the first phone call. Rick came promptly and installed the same day. I would highly recommend Precision
Tyler & lora Webb
Rick Scheiderer Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technicians:
Review:

This company is so easy to deal with. We had a spring break last night (a Sunday night), called the 24/hour number that was on a sticker mounted next to our garage door opener, and scheduled a repair for the next day. Ben came out promptly and fixed all the issues in about :30. I highly recommend Precision as a professional, capable garage door company.
Bill Aquadro
Ben White Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Chris was quick, effective, and thorough.
Shannon O leary
Chris Tucker Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Excellent service, very professional
Kevin & lynn Reed
Rick Scheiderer Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technicians:
Review:

I am submitting a review of services rendered at 268 Aviva Dr. – Memphis, TN 38120 on 1/23/17. My technician was Chris Tucker. I was very pleased with Chris’s outstanding service & replacement of the bottom rubber door seal. He was both informative & reliable. I originally had reached out to another Garage Door Company. They did not follow through & did not return my phone calls for 3 days. When they did call, I told him I had made other arrangements. I am a very satisfied customer & would definitely recommend your company to anyone. Mr. Wilson should be proud of his employees, including the ones servicing customers on the phone! WOW Customer Service!
Louanne Pierotti
Chris Tucker Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I have had Precision out a year or two before for preventive maintenance, so when the spring broke this time I called them back. The call in to the service was very helpful and professional. Rick was there a little early of the appointment, very pleasant from the start. He came in and assessed the issue and gave me several options with full understandable explanations of each. The repair was made in a very reasonable amount of time and the price was very acceptable for the work performed. Thank you all for a great reputation and service.
Dave Gord
Rick Scheiderer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

I received a referral from a co-worker and called your company. I spoke with a representative (Mariah) of your company and she was very professional. I explained my problem and was scheduled an immediate appointment (with the name of the person who would be servicing me). Rick was very timely, professional and courteous and explained the options needed for repair of my garage door. As a first time customer I would definitely recommend your company to my friends and family.
Joyce Lomax
Rick Scheiderer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Thank you so much for taking such good care of me! I really appreciate Precision Door and doing business with you. Sincerely, Barbara Nash
Barbara & steve Nash
Canyon Turner Service Provided:
Garage Door Repair
Gate Technicians:
Review:

Came as scheduled the day after I called, explained a lot about how the door worked, and that cold weather may have been a factor in the problem. Adjusted and lubricated the door. Left with the door opening and closing smoothly. Reasonable charge.
Susan Ferguson
Rick Scheiderer Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

100% satisfied and have already recommended Precision Garage Door and will continue to do so. Thank you and your staff for your excellent service and professionalism.
Bret Perisho
Eric Kee Service Provided:
Install Garage Doors
Residential Technicians:
Review:

Excellent service and communication. I highly recommend this company.
Suzanne Kennedy
Ben White Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technicians:
Review:

5 star service
Danette Green
Matt McNatt Service Provided:
Garage Door Opener Install
Residential Technicians:
Review:

For a 8:00-10:00 AM appointment, Chris called at 8 and arrived by 8:20. He had the garage door fixed and working again by 9 AM. He was polite, clear about the various options available, and very efficient. I highly recommend Precision.
Michael Turner
Chris Tucker Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Aaron was not only prompt--he was early. He saved a 25 year old door and I now have a life-time warranty. The costs were very reasonable. Right here at the Holidays, it was nice to not to have to write a big check!
Eileen Huey
Aaron Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Excellent service
Brenda Meece
Rick Scheiderer Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Very efficient. Showed up 2 hours ahead of appointment time. Called to see whether they could come early. Explained all options to me. No pressure. Answered all of my questions. Tested to make sure everything was working properly. EXCELLENT JOB. I would definitely recommend.
Melvyn Tuggle
Chris Tucker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

I was well pleased with Precision service. The service was professional from the moment I call to report my problem and up until the work was completed. I would recommend this company for any work needed on your garage. Thank you again
J Jones
Matt McNatt Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Wes installed our new door yesterday, and he and his assistant did a wonderful job. They were early, quick, and professional. They were pleasant and courteous, and I am very impressed with the overall experience. I have already referred them to neighbors.
Bill Woodmansee
Wesley Smith Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Door Installation:
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