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about Precision Garage Door in:
Germantown Area, TN
Precision Garage Door of Memphishas received 392 reviews, averaging 4.97 Stars:
Germantown, TN
Product:
Germantown, TN
Precision Door is the best. Easy to find, always have great marketing, and always sends the best employees out! Aaron was no different. We needed new springs, rollers and some other parts. What would take others 2 hours he did in 30 minutes. Great guy, really nice, very talented. Sticks with the Precision door of being the best and sending the best out there! I highly recommend Precision Door!
- Brandon Westbrook
Product:
Germantown, TN
Was impressed with the professional approach to following up to my request to see what to could be done to repair or replace my garage door. At all time I was kept updated on the process as it developed on what should be done. After review, it was recommended that the garage door be replaced. New door was ordered replacement date scheduled but was later informed (by phone) that the door would have to be ordered and replaced in a few weeks when it arrived. Told the person that called letting me know of the delay to let me know when it had arrived and we could set up a date to have it installed. Again, well pleased with professionalism of keeping me informed of what was happening!
- James Dunn
Product:
Germantown, TN
Called for service for a broken garage door spring. Got and immediate appointment for 6-8 PM. Then Aaron called to say he could come earlier. By 10:30 AM it was fixed. How great is that? The repair cost was below my expectation. How really great is that?? This is a great company with which to do business. Aaron is an outstanding representative for your company and a 1st rate technician.
- Bruce Smith
Germantown, TN
Technician, Aaron was awesome and an excellent job on our repair. Very responsive and professional. Will recommend and use again.
- Chuck Carlisle
Germantown, TN
The technician, Kevin, was great! He explained everything he was doing and possible reasons why I was having the issue. Precision has gained a new customer! Thank you.
- Sheryl Weatherford
Product:
Germantown, TN
The technician actually showed up a bit early - but called me first asking if that would be OK. Great communications! The technician was polite and knew the problem immediately. He had the necessary part in his truck and fixed it in about 20 minutes. I will be using Precision Garage Door in the future should I ever need their services. FIVE STARS!
- David Emerling
Product:
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Germantown, TN
Jason explained the problem in detail and gave me options. Prompt and professional. Very satisfied.
- Sue Oetzel
Germantown, TN
Kevin was exceptional and very patient in resolving issues with MyQ connections! A+ rating for him and the company!!
- Patrick Parker
Germantown, TN
Great job. Great service.
- Carole Eady
Germantown, TN
On time and very knowledgeable In and out in no time
- Richard Millican
Germantown, TN
Kevin is an excellent technician and a very nice person to deal with! He is an asset to your company. I have used your company before and returned because of the excellent service I received.
- Kathryn Degnan
Product:
Germantown, TN
Michael arrived early and made quick work of replacing broken springs on my garage door. He definitely knew his stuff. Thanks for the prompt professional service.
- Nick Carter
Germantown, TN
My appointment was to repair my garage door opener damaged by flood. Matt and Kevin actually showed up a few minutes early. The problem was identified and repaired quickly (they had replacement parts on their well stocked truck). They were both extremely courteous and knowledgeable. I am highly satisfied with the quality of the work performed and will use Precision Door for any future overhead door needs.
- Stan Peake
Germantown, TN
Jason called and showed up right on schedule, went to diagnosing the problem and fixing it professionally and timely. Not only did he fix the problem but basically "tuned up" the entire door system. Did not try to sell items that were not needed which shows professional customer service. I wish all service/repair companies were this professional and honest
- Robert Miller
Germantown, TN
We have been a customer of Precision for many years. They are a company of professionals. They do the job promptly and do it right. The service personnel are friendly and very capable. Our most recent call from calling for service to finishing the job was a smooth affair. I recommend this firm wholeheartedly.
- Dan Rucker
Germantown, TN
My garage door would not open at 10 a.m. I was traveling out of country the next day at 4 a.m. So I called Precision Door, hoping I could get an appt same day. First: An actual human being answered the phone. Cudos! Second...the nice lady squeezed me in with Nathan, who was doing an install 40 minutes away. They arrived 30 min early, they were super nice and very professional, and finished the work expeditiously. Finally, my garage was cleaner when they left than when they got here. I can't speak more highly of Precision Door. I will always use them for my garage door needs. I think you should seriously consider them yourselves.
- Steve Runer
Germantown, TN
Service is outstanding. Technician was very prompt on time . Very professional and helpful. Suggested exactly what we needed and fixed the problem.
- Tarakeswara Appurubugatha
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Germantown, TN
Prompt professional service. Impeccable work. My highest recommendation !!
- John Niven
Product:
Executive Leadership: Rick S. - Commercial Division Manager
Germantown, TN
You guys worked me in and that helped since spring was broken and door couldnt be opened at all. thanks also Ben was professional and very helpful, and quick! thanks Ben Planning on buying a new garage door from you guys soon! Appreciate it , Thomas
- Thomas Mayberry
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Germantown, TN
I have used Precision for years and have had great service every time. Rick and Aaron both went above and beyond to find a solution to my problem and save me money. I recommend Precision to everyone who is having garage door problems.
- Mary Lee Virginia
Product:
Germantown, TN
Great work! Jason was excellent and fixed my door up in no time. Highly recommend
- Andrew Malousek
Germantown, TN
I had a broken door and figured I would have to wait till the next week to get someone out. Called on Thursday afternoon and the repair was completed just after lunch on Friday! Matt was not only on time but early! Assessed the situation and made a complete repair in no time. I couldn't be more satisfied! If I have any criticism, it's that Matt is an Ole Miss fan! Guess he can't help that! LOL!
- Ken Sample
Product:
Germantown, TN
Aaron was professional, personable and a pleasure to deal with. He clearly explained the issue with my door motor unit, and presented me with options for remediation without pressuring me with one option over another, rather he explained the benefits of each for me to make an informed decsion
- Frank Chirco
Product:
Germantown, TN
Matt is a competent technician. I will ask for him in case I decide to go ahead with the job. Thanks for the complementary check-up.
- Muammer Cetingok
Germantown, TN
Excellent timely service
- Marge Ryan
Germantown, TN
Great service.
- Dan Chittick
Germantown, TN
I called at 6:30 and by 8:15 this morning I had a knowledge repair technician assessing my situation and fixing it right away. Great service, and it only took about 45 minutes. Jason, you did a great job. I highly recommend Precision Door Service.
- John Davis
Product:
Germantown, TN
Had been highly recommended and I now know why...Ben was the service representative and he was prompt, professional, very knowledgeable, and I appreciate and will definitely use and ask for Ben again,
- Marsha Fields
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Germantown, TN
Your company had a 5 star rating, and when I called, I spoke to a REAL PERSON!!!! I couldn’t believe it. She was so helpful and pleasant. When your repair man arrived (righton time) I had received a text from your company with his picture. Matt was great, the prices are more than reasonable for the incredible service.
- Dinah Freeman
Product:
(901) 290-3018
(901) 290-3018(901) 654-4284
(901) 654-4284(901) 286-2461
(901) 286-2461(901) 466-2506
(901) 466-2506(901) 654-4284
(901) 654-4284(901) 654-4284
(901) 654-4284(901) 466-2506
(901) 466-2506(901) 451-8954
(901) 451-8954(901) 290-3018
(901) 290-3018(901) 290-3018
(901) 290-3018(662) 655-1472
(662) 655-1472
I have been using the services of Precision Door for sometime and each time they have provided excellent service with very customer oriented employees who are reliable, courteous, and technically competent. This time was no exception; I called and the lady answering the phone set an appointment right away, then Matt came by and diagnosed the problem with my garage door and, as I suspected, he told me the belt needed replacement. He gave me the cost of the work on the spot and ordered the belt. He came the next day with a coworker and installed the belt, demonstrated by testing the door several times. They both had face masks and well protected against the virus. I am so comfortable working with and trusting these technicians that I do not even question the price estimates they give me (although this time I asked and received a senior discount:)). It is good to have a trusted and competent service provider. Thank you ladies and gentlemen. Emin Babakus
- Emin Babakus