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Read what people are saying
about Precision Garage Door

Precision Garage Door of Memphis
has received 1823 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I really appreciate the service Michael gave me today. My garage door was giving me trouble going up and down. He fixed the problem which was minor and no charge. I would recommend them highly and will be calling on them when I have need. I would highly recommend 5 star for such good service. I am elderly and such kindness is special.
Wanda Woods
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from start to finish. Appointment scheduled quickly. Arrived on time. We were texted a photo of our technician so we knew who to expect. Jason Rodriguez, our technician was very, professional, polite, friendly, and knowledgeable. Our garage door has NEVER operated as smoothly and quiet as it does now. We highly recommend this company and technician.
Kimberly Carlton
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was excellent
David Edmonds
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician repaired it quickly and he was very polite and efficient. It was a fast simple repair.
Sylvester Hoskin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service I received from Precision. The tech Matt contacted me and was able to come earlier than expected, was knowledgeable and efficient. I would definitely use them again.
Donna S
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for your quick, professional service. You all are the best.
Lavornia Malone
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are pleased with the repair. Precision was punctual, personable and fixed our door!
Danny & Carol Moling
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision because of their good reputation. My driveway swing gate was broken. The rep who answered the phone was very helpful and put me on the schedule right away. The technician, Canyon, came out on schedule, diagnosed my problem accurately, and got me fixed up. He was very good at his job and very easy to work with. I highly recommend.
Paul Morris
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. If you want it done correctly this is the company. They have great tech.
Mike Lindsey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have an old door with old extension spring hardware. Logan arrived early after confirming that I was ok with that. He gave me a quote and explained the necessary repairs and itemized everything for me. I was very happy with the price and more importantly the result. My former defunct garage door is now reinforced and running safely & smoothly. Logan was very professional and courteous. Five stars all around from start to finish.
Amanda Wakham
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Got to work and diagnosed the problem. Repaired the unit with a replacement circuit board they carry on the truck. Door works fine now. I would certainly recommend calling Precision if you have a problem with your garage door.
Joe
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair/setting open/close precision, explain problem, very pleased.
John Jamerson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Company. Came out immediately and fixed the door. The technician, Michael, is great. Friendly, efficient, effective. No concerns whatsoever. Recommend and use every time
Tom Beazley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! They were prompt and fixed our exit door quickly! It was not for a garage door but it only would allow me to pick garage door not commercial door.
Able Academy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 PLUS!!!! Jason Rodriquez was outstanding! He was a professional, so courteous, knowledgeable, and took the time to diagnose and inform me of his findings. He truly tried everything to repair my Dalton I-Drive motor , but I am purchasing a new opener from Precision. Thanks Jason , see you Friday!
Tine Williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin did a great job. Fast and professional.
Thomas McAdory
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and pleasant. Good work.
Alma Abuelouf
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Kevin, was on time as scheduled. He was very friendly, courteous and most importantly efficient. He resolved my problem with skill and had me back up and running quickly. I certainly recommend Precision Door and if you're lucky enough to to have Kevin assigned to your issue you will be very pleased.
Ron Pope
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend asking to see if the technician, Michael, is available to schedule for your garage needs. Michael was kind, polite, thorough, informative and overall had a great attitude! He was able to install my new garage opener quickly and effectively. I will most definitely be asking for Michael again for any and all future garage needs that I may have.
Steven Saharovici
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot imagine having a better experience than I did. Of course the product quality is top of the line (I had to have a new opener and new springs). But the thing that is even better than that is the excellent service, all due to my technician Kevin’s superior skills - both his people skills and work skills. These days, especially for us not-so-young folks, you don’t necessarily expect to have such a good experience, but if all your employees are made from the same mold as Kevin, you’ll thrive for a long time to come
Paula Harris
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work by the Technician. He was technically efficient, confidant, and engaging. Did great work.
Stephen White
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, efficient, professional.
Len
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason Rodriguez arrived on time as scheduled and performed a superb job on my garage door by replacing both springs and he cured several other issues on the rails that were due to age. He is an awesome technician! Thank you so much.
Coleman Langford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome and Professional
Angela Webster
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars! Jason was early for his appointment, which was great. I had him install and program 2 new keypads for the attached garages and also had him program an existing keypad for the detached 2 car garage. He knew his stuff, and was able to get all of the keypads operating, and explained to me how they operated. Very pleased! BTW: Jason wore PPE and maintained social distancing - just thought you would want to know...
John Bowders
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I love Precision Door!!! They are real people, providing service with a smile! They don't try to up-sell you at every turn and they actually will tell you ways to troubleshoot and save yourself time and money...as a senior citizen, I really like that and you do not find that very often in a company today. The other thing I really like is, they make an appointment with you that doesn't take up half of your day and they call you when they are on the way, AND text you sending a photo of who is coming so you know exactly who will arrive at your door...really like that in today's weird world! I'm recommending Precision Door to our Homeowner's Association for our residents! Thanks, Precision!
Pat Myers
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great same day service provided after a spring broke on our 3rd car garage door. I called that morning and within 90 minutes they had a technician onsite identifying the issue and providing a quote. The broken spring was fixed within 45 minutes of arrival. Great communication through phone and text throughout the process made it easy. I don't have a good comparison on pricing versus other options, but the speed, quality and professionalism of service were excellent.
Eric S
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On the plus side, Jason Rodriguez was early for our appointment. Secondly, he was able to access and fix the problem in a short period of time. On the negative side, he didn't even introduce himself and frankly never even said a word until I tried to initiate a conversation. Even then, his responses were either one word answers or just a few words at best. I only suggest he work on his people skills.
Phillip King
A Response from: Lowell Wilson

Mr. King, I do apologize for any negativity on our behalf. I am aware you have already spoken with our Director of Operations, Eric Kee, and I wanted to reiterate that we do stand behind our 100% customer service satisfaction guarantee, and will use this incident as a learning experience for us to continue to learn and grow. Please do not hesitate to reach out to us again in the future should the need arise.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service
Mona Donald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service and follow up. Not many company’s send you a text letting you know the tech is on the way with a picture of them along with a brief bio on the tech. Makes the experience answering the door a lot more inviting when you already know their name and face. They quote you right on the spot and go over all the details of the job. Never once thought they were not honest or unfair with the breakdown they presented to me. I would highly recommend Precision Door for all of your garage door needs. Great job!! ????????????????
Michael Marshall
Service Provided:
Garage Door Repair
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