Casey was courteous,helpful,worked quickly and explained what needed to be repaired. Did a wonderful job, my door no longer makes a noise.

- Lona Deason

I had a fantastic experience with Shane from Precision Garage Door of Memphis. He arrived earlier than expected, which was a great convenience. Shane was professional, knowledgeable, and well-prepared—he had everything needed to complete the repairs on the spot, saving me the hassle of a second visit. He took the time to explain the issue thoroughly and initially attempted to repair it with the parts he had on hand. Unfortunately, the motor and circuitry were damaged due to a lightning strike, but he still managed to get everything up and running much faster than I had anticipated. His efficiency and expertise made the entire process smooth and stress-free. I highly recommend Shane and Precision Garage Door of Memphis for their outstanding service!

- Micah Cavender

Roger did a great job. He was very punctual, explained all options and was very professional. I will definitely recommend their services.

- Johnny Lessley

One of the most professionally run companies that I have bumped into in a long time. Extremely knowledgeable as to garage door repair, installation and the staff is super friendly, punctual and organized. Highly recommended. Darrin D. Memphis, TN

- Darrin Davidson

Casey Lang was the Residential Technician. He came to my home during the appointed time and was courteous and professional. The garage was working and the problem solved by the end of his visit. He instructed me on how to lubricate the garage so it would continue to work well.

- Philinese Strong

Excellent service and repair. Casey Lang was very professonal and did a great job of explaining the problem and fixing it. I called Precision because they did a great job the last time we had a problem with a garage door (several years ago). Jim Henderson

- Jim Henderson

Precision installed my new garage door a year ago, and offered a free inspection and tune up at the 1 year mark. I had made modifications to the door (insulation, nylon rollers, stronger brackets) and the door had been painted with the house, all of which added significant weight to the door. And although my modifications technically voided the warranty (which I understood at the time), my service technician Roger Emmerson, in consultation with his manager, was still willing to perform the service without additional cost to me. However, Roger determined the original torsion springs were inadequate for the modifications. He gave me the option to keep them as best adjusted or upgrade the torsion springs as really needed. He wasn't trying to push the upgrade. After discussing pros and cons with him, I opted to have it done right. Precision gave me a very reasonable price for the new springs and kindly waived the labor charges as a result of the unexpected cost (albeit my own responsibility). Roger was able to perform the service on the spot, I did not have to reschedule. He spent the time to review his work with me after completion, and I'm very pleased with the door's operation now. He was polite, understanding, and professional. He and Precision provided 5 star service! I'm grateful and have no regrets in choosing Precision as my garage door service provider.

- John Conway

Payton was extremely helpful and efficient. He clearly explained my options for the repairs.He was very courteous, professional and did a great job.

- Liz Dias

The technician, Roger Emmerson, was very professional! I am so pleased with his work. He went above and beyond to fix the problem with the garage door and even installed a compatible keypad to open the garage! Great service!

- Lisa Scott-Bruton

Wonderful service again from Jason Rodriguez!! So glad I requested him again. Would highly recommend him!! Thank you so much!

- Rachelle

Had Roger come out address an issue yesterday, with door not closing properly. Roger explained the situation so I could understand and fixed it promptly! Thank you Roger!

- Reginald Quiney

On Time. Very, very professional. Reviewed what they did and showed me finished product. Really nice guys.

- Angie Frye

It is always so easy to schedule an appointment with this company. Everyone is so kind and helpful. Shane was my technician today. He was prompt and very polite. He had my problem fixed in a matter of minutes. Precision Door Company is the only garage door company I would use!! I’m a very satisfied customer!

- Nancy Morrison

Excellent service! Jason Rodriguez was very courteous and professional. Explained to me, in detail, all of my options.

- Jean Jones

Great service. Dillon came when promised, provided clear options and took care of the whole job in one visit. A+.

- Jason Goldfeder

Best part of my Monday . . . tech arrived knew what he was doing , fixed promptly and didn't charge an arm and a leg . . .great job!

- Craig Shorter

Our technician was efficient and friendly He had all the parts with him and replaced in about an hour.

- Jim Dorsey

Excellent service as always. We highly recommend Precision. The technician explained what was wrong with our garage door thoroughly and in layman's terms.

- Ellen Covey

Great communication from the company and the technician from start to finish. Dillon gave me some options, taking time to explain each one thoroughly. He completed the work quickly and explained what had been done and how to care for our newly installed parts and the garage door in general. I highly recommend this company based on the experience.

- James Rohde

Roger was professional, knowledgeable, and thorough in inspecting my garage repair needs. He took the time to explain everything clearly and provided honest recommendations. Highly recommend his services!

- Quentin Hendree

Shane was great he got me up and running quick and was very professional

- D.R. Horton

I chose Precision Door because I had used them in the past and was very happy with their products and service. Today’s service was excellent. I called in the morning and by afternoon my door repairs were completed. The service tech was very nice and explained everything so that I fully understood everything he did. He answered all my questions and took care of my door repairs. I couldn’t have asked for a better experience and would highly recommend Precision Door to anyone.

- Diane Harrison

Roger troubleshot our garage door problem as a possible electrical issue and we should have an electrician check it out before proceeding further. I appreciate his honesty and we will do just that. Thanks!

- David & Kara Lee

Dillon was excellent! He was very professional. He first diagnosed the issue and then offered different options for repair with the long-term prognosis for each option. This enabled me to make the right decision for me, and because of these reasons I am grateful that Dillon was my service technician today. Thank you, Andy Greenberg

- Andy Greenberg

Service by Precision Door Service did an excellent job. They were prompt making an appointment, staying in touch and made it on time. Casey Lang was very courteous and professional and explained everything in detail prior to repairing the garage door. Door is working great. Thank you, Dorothy Shelton

- Dorothy Shelton

We had a wonderful experience with your company. Payton Naylor and Ben White were very prompt and helpful. They were very timely with ordering the parts and getting the job done quickly. They were thoughtful of our property and professional in replacing the springs, sensors, and a new motor with remotes. They did a phenomenal job and I highly recommend their services.

- Peggy Crawford

Dillon came by today to address an issue with the pad to 1 of the 3 doors we have. He quickly diagnosed and resolved the issue. Nice to have a service call with an engineer that is obviously experienced and knowledgeable. Thx, Tom Wiles

- Tom Wiles

Excellent service at every level!

- Bill Graves

Great job

- Irvin Carter

Great service. Found problem right away. Courteous and personable

- Bill Reed