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We have an old door with old extension spring hardware. Logan arrived early after confirming that I was ok with that. He gave me a quote and explained the necessary repairs and itemized everything for me. I was very happy with the price and more importantly the result. My former defunct garage door is now reinforced and running safely & smoothly. Logan was very professional and courteous. Five stars all around from start to finish.

- Amanda Wakham

Great Company. Came out immediately and fixed the door. The technician, Michael, is great. Friendly, efficient, effective. No concerns whatsoever. Recommend and use every time

- Tom Beazley

Great service! They were prompt and fixed our exit door quickly! It was not for a garage door but it only would allow me to pick garage door not commercial door.

- Able Academy

5 PLUS!!!! Jason Rodriquez was outstanding! He was a professional, so courteous, knowledgeable, and took the time to diagnose and inform me of his findings. He truly tried everything to repair my Dalton I-Drive motor , but I am purchasing a new opener from Precision. Thanks Jason , see you Friday!

- Tine Williams

I highly recommend asking to see if the technician, Michael, is available to schedule for your garage needs. Michael was kind, polite, thorough, informative and overall had a great attitude! He was able to install my new garage opener quickly and effectively. I will most definitely be asking for Michael again for any and all future garage needs that I may have.

- Steven Saharovici

I cannot imagine having a better experience than I did. Of course the product quality is top of the line (I had to have a new opener and new springs). But the thing that is even better than that is the excellent service, all due to my technician Kevin’s superior skills - both his people skills and work skills. These days, especially for us not-so-young folks, you don’t necessarily expect to have such a good experience, but if all your employees are made from the same mold as Kevin, you’ll thrive for a long time to come

- Paula Harris

Excellent work by the Technician. He was technically efficient, confidant, and engaging. Did great work.

- Stephen White

On the plus side, Jason Rodriguez was early for our appointment. Secondly, he was able to access and fix the problem in a short period of time. On the negative side, he didn't even introduce himself and frankly never even said a word until I tried to initiate a conversation. Even then, his responses were either one word answers or just a few words at best. I only suggest he work on his people skills.

- Phillip King

Mr. King, I do apologize for any negativity on our behalf. I am aware you have already spoken with our Director of Operations, Eric Kee, and I wanted to reiterate that we do stand behind our 100% customer service satisfaction guarantee, and will use this incident as a learning experience for us to continue to learn and grow. Please do not hesitate to reach out to us again in the future should the need arise.

Great Service

- Mona Donald

Excellent customer service and follow up. Not many company’s send you a text letting you know the tech is on the way with a picture of them along with a brief bio on the tech. Makes the experience answering the door a lot more inviting when you already know their name and face. They quote you right on the spot and go over all the details of the job. Never once thought they were not honest or unfair with the breakdown they presented to me. I would highly recommend Precision Door for all of your garage door needs. Great job!! ????????????????

- Michael Marshall

Matt has us up and going again in about 30 minutes or so. He was quite polite and was able to diagnose the problem quickly. Five stars.

- Gary Smith

Excellent service. Ben is a 10!

- Ray Glotzbach

Ben was a superb technician this a. m. He contacted me to let me he was available earlier than scheduled and if that would be ok. I observed his super professionalism and work ethics. 5/5

- Willie May Cotton

Kevin was very professional and arrived on time. He was able to complete the work in a short amount of time and explained the problem and the fix. Great Service!

- Shannon Chisenga

Kevin was punctual. He explained everything in a way we understood. He told us two different options at different price points. He was quick and efficient and very helpful. I would definitely recommend Precision to everyone and use them again in the future.

- Melissa VanPelt-Johnson

Called late Friday for an appointment. Monday I received a called from the technician, Kevin. Kevin was awesome. Answered all my questions, gave a full explanation of his recommendation, and thanked my family and I for our business. I will use them in the future for any garage door needs! Thank you! GIVE KEVIN A RAISE!!!! #PorterSalute

- Ronald Porter

I used Precision in the past to correct the work of another company and I was very satisfied. Today I replaced a broken springs. The service representative was very friendly and knowledgeable and he did a good and timely job.

- Charles Mabin

Knowledgeable and friendly. Answered all my questions and gave me good alternatives

- Henry Doggrell

We received excellent service from our technician. He was very professional and very very knowledgeable. He practiced social distancing and wore a mask throughout the servicing. He evaluated the problem and explained to us what was wrong and how to fix the door in very detailed and understandable language. I was very impressed at how quickly he fixed the garage door! This is our first time using Precision Door Service and thank you for your quick response and excellent service!  

- Derrick R.

You were recommended to me by a friend. Michael was very helpful in advising me on purchasing a new garage door since mine couldn’t be fixed since it was a wooden door and had a broken spring.

- JoAnn Rowe

I have used Precision Overhead Garage Service before and I know that they are a reliable company with a very polite and knowledgeable staff. So when my garage door opener broke I knew I could depend this company to give me a honest diagnosis at a reasonable price and get the job done properly. Their technician Kevin Ellison was outstanding! He was very courteous and knowledgeable. Got the job and now my garage door is once again working perfectly. Thanks Precision Overhead Garage Door Service and thank you Kevin for doing a outstanding job!0 I would recommend POGS to anyone, they are prompt, courteous, knowledgeable and reasonable.

- Brian Cook

This was all-around 5 Star service!!! The technician called to ask if he could come early (which was really great news for us!) and arrived within 10 minutes. He quickly repaired our door, which had not worked correctly in about a year. I wish we had called Precision much earlier!!! We couldn't find our old remotes so he programmed 2 new ones for us that match our motor. Our garage door is now performing like a brand new one! Of course we had to pay for the new remotes and pay for the service call, but the charge was incredibly reasonable and fair... under $150 for 2 new remotes, programming them, and repairing the door which had come off track. The technician was professional, very courteous, and a great representative for Precision Door Service. Thank you for making getting a garage door repair an unexpectedly pleasant experience!

- Virginia Hopkins

Need new door and components

- Mattie Watkins

Aaron, the technician was very polite and took the time to help me understand our gate concerns.

- Ekundayo & Nicole Bandele

We called Precision on a Sunday morning as we were unable to gain access to our garage as the belt on the automatic garage door opener broke. They were at our home within two hours, installed a new motor unit, new sensors and an access key pad. Matt McNatt was fantastic, making all of this happen in very short order. We highly recommend Precision Door Service. Mike Humes

- Mike Humes

Technician Ben did a repair on my garage door and installed a new opener with battery backup. He arrived on time, called me to tell me he was here, and he set up remotes, key pad and app for my phone after he installed the opener. The garage door is now so smooth and quiet, I can hardly hear it. I am more than pleased with the whole process. I would definitely call Precision again and will recommend them to others.

- Lynda Sowell

Professional work with excellent customer service.

- John Dillingham

Thank you for coming out in a timely manner. I like the fact that they send a picture of the technician, so you will know his name and face. Great job, good customer service as well. No pressure when telling options on anything. Good company. I recommend them.

- Melissa Cox

I was in need of an estimate of how much it would cost to repair my garage door as well as what parts will be needed to do the repairs. Micheal Falberg was very professional and informative about the service needed and what would be included. He also explained what would be the best option for my set up. The invoice I received was very professional and informative as well. Great customer service.

- Vohnte Jones

Aaron has come out to help with my door a couple of times over the years. He is punctual, communicates well, and provides a great service.

- Troy Vereshack