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Everything was solved in less than a minute. The camera was off track. Very pleased with the outcome.

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The service was great!!! Totally Professional service by your Technician Jason Rodriguez. Starting with the text msg introducing him and sending picture. He called me letting me know how minutes he was away. Outstanding Service, unbeatable!!!! My Son recommended you to me. He told me that the service was Great!!! The Service was SUPERB!!!! I have lived here 15 yrs and it's time for a new door, so I am going to purchase a new door. The Service was so GREAT....I am excited and can not wait for the new door!!!

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The service was excellent. He was very professional and timely. Thank u for a job well done.

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Great service and an excellent technician that knew his business. We will definitely use Precision again.

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jason was great ! thank you for the service and thank you for sending a great guy to fix the garage door ! mark and diane

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Smooth process for emergency repair late at night - Thank you!

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On time service

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Jason was very prompt and did a good job.

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Jason was awesome He went way beyond helping me solve the problem was very knowledgeable if I need service again please and Jason He was a very nice respectable young man that took pride and everything he did so thank you

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We needed an emergency repair and Precision came through for us. Scott did a great job in record time. We're back in business! We would definitely recommend Precision.

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Justin identified the problem with our gate opener very quickly, and returned with the necessary parts to make the repair. He provided guidance (which we needed) for handling our “down time” easily. Thank you. Justin.

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Canyon is excellent! We needed our gate arm reprogrammed. He was timely and efficient.

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Your technician came to look at the problem we need a new garage door opener and they did not have one in the truck which I thought they were supposed to be fully stocked on parts had to reschedule

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Sorry for the delay in replying to this survey, but I have been having problems with my systems. All of my devices were scammed and I have been fearful of getting back on any device. However, your technicians were the most professional and courteous that I have ever met. I was so blessed to have such professional and kindly men in my presence. Please thank them for me! I would still like to have the wireless opener installed that the technician suggested for me to get in case of power failure!

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Service was expedited and on point, came back the next day when I noticed something still not working correctly and fixed it as well.

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Excellent service. I had a bad experience calling a repair man for washing machine after selecting on internet. So now I was skeptical when selecting a garage door opener repair service. However, it turned out great. Customer service lady was very nice, answered my questions and scheduling was easy. I loved the instant texts and emails that showed schedule and when repairman would arrive. In fact repair man was in area early and called and asked if he could arrive in 5 minutes. Then I got a text with a short bio and picture of repairman. Gave a personal touch. Matt McNatt was great. Diagnosed problem quickly and explained needed repair and cost. I was concerned about the age (16 yrs) of the unit and asked if it was his unit would he install a new unit or do the repair. He said I had an excellent unit and that the repair would work and last many more years. He could have "hosed" me and said I need a new unit but gave me an honest opinion. I appreciated that. The cost was very fair and he repaired quickly. Unit works great and he also went over the whole door and components and gave me opinion on condition. I would recommend Precision Door for your service. Thanks Matt.

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Our technician, Jason Rodriguez, was amazing! He arrived on time and immediately knew what the problem with my garage door was, and he told me that my attempts to fix it myself should never have had to happen! That’s the last time I’ll cal Overhead Door of Memphis directly. It will be Precision Door Services all the time from now on. But I have a feeling that I won’t have to cal them until next year for an annual inspection! Thank you Jason!

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The technician came early, he checked everything on the garage door to ensure all is well with the door. He was polite and nice and the broken springs were changed within 45 minutes. Job well done.

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I was in a bad situation because I accidentally damaged my overhead garage door and trapped my car inside at the worst moment, when I needed to be somewhere before closing time. I was delighted to find your service immediately AVAILABLE and prompt in arriving and efficient in quickly repairing the damage. Jason Rodriguez was just great. Thank you so much. I searched the net for local

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We have used your Services many times and have always been pleased with the outcome. Thank you, and continue to do good work. Velma McCollins

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I chose Precision Garage Doors, because I am a second time client. Years ago they came and calmed a rickety monstrosity for us. Thier number was still in my phone. The technician, Nathan, was on time, got straight to work and completely changed out my door and tested it in no time. Nathan and his assistant was very courteous, and "camped without a trace", meaning left no residue, parts, SCREWS. I checked. My wife is very, very happy, so I'm happy too.

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I have been very happy with my interactions with Precision Door. They are always on time, and text and call to let me know exactly when the tech is on his/her way. The tech went over the estimate with me in detail before performing the work. I would recommend them to anyone needing new equipment or a repair.

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Excellent customer service, from the Customer Service Rep who answered the phone to the Technician who replaced the keypad to the individual who took my payment information! I will be a return customer.

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My garage door came off track. I had an an appointment with another company & me mentioned to someone else I had the appointment, their words were "cancel it immediately and call Precision!" They had used Precision several times. My appointment was for 1pm I got a call from Austin he was running ahead. He arrived 30 minutes early. Austin was very professional & extremely knowledgeable. He fixed the rollers & got my door back on the track. I was very impressed & will recommend Precision to others.

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You folks are the best! From the first call to the final installation. Your courtesy, communication, timeliness, expertise and professionalism were all top notch. Five stars all around and many thanks.

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I love the professional services that me and my Zina continue to get on each and every service call. Awesome Job (Ben)!!

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Your employee, Mike, was timely, courteous, professional and very patient with us. He answered all my questions and we are very pleased with his work. We think he is a credit to your company.

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Ben is a great employee that came early and knocked the job out with no hesitation !!!???? Garage is fixed and I’m satisfied

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Mr. Matt was prompt and professional. Could not repair my garage door but gave me a quote for a new one.

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Fast, efficient and reasonable