As is our custom, we like to use American-made products and small local businesses whenever we require specific goods and services, which is why we chose Precision Garage Door of Memphis to remove and replace our worn, aging garage door. We deliberately selected PGDM because of the overwhelmingly positive customer reviews it has received on Angie's List, with 22 "Page of Happiness" commendations and three consecutive years of Super Service Awards. We were not disappointed with the result. The work was performed quickly, expertly, and with minimal mess and noise. Our technician was quite congenial, remarkably punctual, and most impressive, worked tirelessly without pause to quickly remove our old garage door and then install the Amarr steel garage door we ordered, as well as new springs and railings. The entire process took approximately four hours. Despite the sweltering humidity and near 90 degree temperatures, our technician did a marvelous job. When viewing his work and efforts, one could easily understand how, during World War II, industrialist Henry J Kaiser's highly skilled shipyard workers could build and launch a ten thousand ton Liberty cargo ship in as little as four days, or how Henry Ford's Willow Run, Michigan aircraft assembly plant could produce a B-25 "Liberator" bomber every 55 minutes. It is gratifying to see that the employees of Precision Garage Door embrace such a similar ethic and pride in their work, and it is obvious that owner Lowell Wilson is genuinely concerned that his company provides its customers with the best products and services it possibly can. The total price of the installation was entirely reasonable and fair, and the work performed was exceptional. You can't go wrong by having Precision Garage Door of Memphis repair your garage door or perhaps install a new one, for in this case the name of the company says it all.

- Doug Strodtbeck

Excellent Service, Fast and Friendly!! would recommend to anyone!

- Daniel Lawrence

Precision was great all along the way. The person on the phone when I called was so polite and helpful. Michael, the technician, was so prompt to fix the door, explaining all our options. I would certainly recommend Precision.

- Janet Mccaskill

Matt McNatt was the technician who came to repair our garage door. He was polite and clear on what he was asked to do. His arriving on time, neat appearance and courtesy help to build instant trust. His quick repairwork and efficiency in handling the payment process ensured trust. As homeowners and customers of Precision, we have always been impressed with your techinicians, your work and your guarantees.

- J. Aviles

I have had a problem with my garage door not opening smoothly; it would jump when it was up about 6 - 8 inches from the bottom. It jumped so hard I thought it was going to jump off the track. Your tech Rick has been out a couple of times but could not find mechanically wrong to cause the problem mainly because it would not do it when he was there. However, he was out again yesterday and again the door did not jump but Rick found something sticky on the rubber strip that lays on the door when closed. That was it, mystery solved. I cleaned the sticky substance and my door now goes up as smooth and quiet as my neighbors. This was a great find on Ricks part. I am one happy customer. Thanks so much, Judy

- Judy Connelly

Being a business owner, customer service is something to which I'm very sensitive. Precision Door did an outstanding job of working with me to decide which door was best for us. Michael helped us by providing a temporary fix until our door arrived. Then Wes and Quentin were installed the door quickly and were well organized. They picked everything up when they finished, which leaves a great impression on a customer. Thanks, Precision Door, for providing excellent customer service throughout the process!

- Jimmy Turner

The tech came out and was very professional and thorough. I could tell by speaking with him on the phone (I was at work) that he knew his stuff. My wife, who was at home said he was very polite and professional. I like the fact that he made good recommendations and was able to explain warranties very well. He was obviously trained well. He also did very good work in repairing my garage door and didn't take a long time to do it. I will be calling Precision every time from now on!!!

- Ken Cope

Very pleased with work done Matt & Matt were very nice and got my garage door operating very quickly!!!! Called in the afternoon & they were there that afternoon at time promised when making the call.

- Deborah Jenkins

This team knows their stuff! Very professional. Very efficient. Very competitive pricing. Very friendly.

- Brent Wilkins

Excellent customer service. Arrived quickly and diagnosed our problem and provided a prompt repair to our service needs on a rainy cold day. Technician Ben was super and knowledgeable .

- Todd Blankenbeckler

Service was prompt, the technician - Ben White - was courteous, knowledgeable, on time and communicated our options clearly. And there were even able to schedule the install the very next day. I would highly recommend Precision.

- Brad Feaker

Great job, Ben explained everything to me and gave me all the options. Definitely dependable and trustworthy.

- Hal

I had a great experience with Precision Overhead Garage Door. My Service Tech, Ben, was professional and explained to me the different options I had for my repairs to settle in on the best option for me. He even went as far as to reattach the garage door button that had become detached from the wall without being asked. I would highly recommend Precision Overhead Garage Door to anyone looking to install a garage door, or anyone needing to have someone service or repair their current door.

- Jason Dunn

I give you five stars. I loved how knowledgable the man was who came to my house to do the work. I purchased a new garage lift master that I am thrilled with. My garage door has never worked so great! The man even programmed my remotes and my car before leaving. I would definitely recommend you to my friends.

- Karen Landy

Very satisfied with Precision! This is the second time we have had need to call on them to help us out. Very courteous and professional from the appointment scheduler to the technician, Rick, who solved the problem! Our appointment was made at 5:30pm on a Sunday and we were scheduled for next day service during a two hour block. Rick showed up within the first 20-30 minutes of the block! Rick replaced a 9 year old worn out gear & sprocket and reattached the chain. Good as new. It was also nice to see that Rick was the same technician that worked on the garage 3 years prior. I think that says something about the company and the employee. My only thing is that I forgot to print out or mention the $25 coupon!!! That's on me. Definitely would recommend this company! Thanks for being awesome!

- Selina Mendoza

returned from out-of-town trip to a garage door that wouild not open. I am handicapped so my wife went in through the front door and returned to tell me a spring was broken. We got me inside through the front door and ?I immediately began for emergency door repair. I was very surprised to find that Precision could be at my house within a couple of hours. The tech called to let me know he was on the way and once here he quickly had my door repaired. I was very pleased since my wheelchair ramp accesses the back door and is my primary entrance and exit point. Fast, professional quality service at a reasonable price given that I called at 2:3p0 PM on a Sunday. Will use you again if needed and highly recommend your company. Thank you, Mike Slater.

- Mike Slater

I had problems with my garage door. Rick showed up and immediately recognized the problem. He fixed it in no time. I was very pleased with the timeliness and quality of the service I received. Will use them again.

- Chris Baker

Wes did a great job, and was done in no time! He converted my single-spring (broken) setup over to a double spring, which should help extend the life of the springs. He also made some other upgrade recommendations to replace the inferior plastic sleeve bearings on the bearing plates with sealed ball bearing units instead, which I opted for. Now my already quiet door opens/closes almost silently. Very happy with Wes' service!

- Stuart B.

Installed garage door opener 8 years ago. Called and the next day technicians were there. Gave me options for problem resolution. Gave me the pros and cons of each option when I asked. I appreciated the honesty in there response. Door is working great and will do business with them again if needed.

- Richard Williams

We called after hours to have a spring repaired and expected to have to wait a few days for service. Less than 24 hours later, we had a working door again. The technicians were very professional and polite. Our garage door opens smoothly and is the quietest it's ever been!

- Risa and David Elder

Showed up on time, gave us options on what we could do to fix door, and completed work in timely fashion. Great service!

- Lauren L.

Michael did an awesome job. Professional, efficient and friendly. I'll ask for him by name next time.

- Kent Ivins

Good job!

- Jim Millrany

Very good service; tech was professional, polite and knowledgeable. A five star is a definite!

- Judy Sahm

I am a repeat customer of Precision. They did an excellent job this time as well as the previous repairs. My remotes stopped working. The technician quickly identified the problem and solution. The service was excellent from start to finish.

- BG

Outstanding service! Bob, manager, is a superb customer service oriented individual and is more than helpful; he makes interaction with Precision a pleasure. Wes, the visiting technician, demonstrated the same dedication to service as the office manager, Bob. Moreover, he was thoroughly knowledgeable and readily answered any question. Remarkably, he completed changing both door springs, balancing the door and lubricating the hinges/rollers in less than 30 minutes! We were in a position of nonuse without assistance, Precision made the effort and repaired the difficulty same day.... They have earned my respect and future business ... rate them 5 Stars. Arthur Calabro

- Art Calabro

A very good experience! They arrived on time and fixed the springs in our door. Everything works great and we appreciate the work well done!

- Laurie Hayes

Rick, the technician did an outstanding job - solo - putting the door in and was very personable. Also did it around our schedule at 7-9 at night. My only complaint was that my Sat. AM 10 appt was canceled at 11:30 that AM due to your being over extended. That being said I would use Precision again, but hope will have no need for years to come.

- MIKE SCHNEIDER

I have always used Precision for my garage door problems. I have only had positive reviews and appointments and Eric is always spot-on! He was courteous and fixed the problem in no time... Thanks!

- Lori Reinhardt

I have had the opportunity to use Precision three times in the past year. They are responsive, efficient, and understand the meaning and importance of outstanding customer service. I highly recommend using Precision for all your garage door and garage door opener needs.

- Kim Pappas