Review:

Called in advance with ETA. Showed up on time. Replaced spring very quickly. Got service call discount from Best of Mid-South Magazine coupon. Outstanding experience!

Review:

Matt is a competent service and repair technician. I thank him for his care and concern. Based on his review and recommendations, I am going to go ahead with the installation of a new door. I placed my order shortly before I sent you this message, for A "GOOD" quality door, ($847), and made the deposit for it, while also asking for the refund of the service call back to me, as stated by both Matt and Colby, your office employee. I hope the installation to be completed as "ordered" and "specified" to Matt and then, to Colby. I expect the installation to be done by March 6, 2018, Tuesday, preferably by 11:00 AM. Thank you very much.

Review:

Arrived as promised and called to let me know on the way. Gave me an honest appraisal of the condition of my door and I did not feel as though I was being oversold. Repair was speedy and will definitely recommend.

Review:

Having stupidly run into my partially raised garage door, Precision Doors came out on short notice and got the door back on track so I could get my vehicles in and out. Since the door was pretty badly damaged, and it was a four-panel door instead of 5 panel, and it was white instead of almond (house trim), I decided to replace both doors with new ones. Aaron was quick to get the door back in service and had already anticipated all of the potential scenarios, from replacing a few panels to replacing the doors. He was full prepared and it only took a few minutes to make a decision to replace both my single and double garage door. The team that came two days later to do the installation was well prepared and very professional. They got the new doors up and running in 4-5 hours, answered all of my questions about future maintenance and lubrication, and suggest that I caulk the outside of the trip when the weather warms up a little. They cleaned up after themselves fully and took away all of the damaged products. It was a pleasure to do business with Precision. All invoices and payment were handled on an ipad with a virtually instantaneous email of the work order and invoice. Overall a very pleasant experience (other than the part about damaging the garage door in the first place.

Review:

I had garage door replaced in Oct 2017. However a bolt must have come loose and door would not open and close. Aaron Stewart came out to make repair and was very helpful in not just making repair but went beyond call of duty. He explained and showed me why I might need motor replaced before long. He was very helpful, meticulous, knowledgeable and courteous. I will definitely use him again.

Review:

I called Precision late yesterday for a needed adjustment on our garage door. Aaron arrived this morning between 10 and 12 and promptly made the adjustment! Excellent service in a timely manner. Jim Henderson

Review:

No complaint. The guy who came was very nice. Thanks

Review:

Excellent service and very prompt. Others could learn what customer service really is by modeling Precision and tech Aaron!

Review:

Excellent service call to properly program remote to car homelink & do service inspection. Highly recommend Precision Door & tech Tim.

Review:

Fast service. My door was repaired within 4 hours of calling for service . Guys were friendly and prompt. Would definitely recommend.

Review:

The Precision techs, Aaron and Timothy, were wonderful. They were prompt (even a little early), courteous, and efficient. Every cost was explained thoroughly, and there was no high-pressure sales pitch to buy extras. They told me what was wrong with my garage door opener and a few other parts and gave me some different options for repair/replacement with a cost analysis. The job was done expertly within an hour or so. I would definitely recommend Precision to anyone who has any garage door issues.

Review:

Both of my garage doors gave out at the same time - on a Saturday! Precision was recommended to me by a neighbor. I called and a very pleasant person promised that someone would come out to check the doors between 6 and 8 pm on Saturday night. Sure enough, Rick called ahead to let us know when he was going to arrive and he arrived just as promised. Both of my garage doors needed work but one needed a major overhaul. Rick dug right in and got it done. It was as hot as blazes in the garage and he worked late on a Saturday night but he did a great job! I will definitely call again and ask for Rick. Thank you!!!!!!!

Review:

5 stars prompt polite great

Review:

aaron did an exceptional job of analyzing the problem, explaining it and fixing it...he exhibited a positive attitude which reinforced our confidence in Precision as we have not needed service in quite awhile..he is an asset to this company

Thank you, Mr. Tritsch, we appreciate your review for Aaron, and we agree, he is indeed an asset to our company!

Review:

Wonderful service, always do a great job. Technician knows exactly what to do Good folks to work with

Mr. Baldridge, thank you for your 5 star review for Rick!

Review:

Thank you Rick for your professional work. I would recommend Percision Overhead Door to everyone. Very professional, polite and courtesy.

Review:

Great customer service from initial phone call to the completion of the garage repair.

Review:

Easy to schedule and very responsive. Technician, Rick, explained everything after he did his inspection and went over all my options, including discounts. He installed a new opener and also installed new door hardware. When he was finished, he went through all the operations of the door, including the wall entry, remotes, and WiFi options.

Review:

quick prompt service as well as friendly and knowledgeable technician who actually showed up early for the appointment (unlike so many other companies who are usually late or don't show up at all). Extremely pleased with the service.

Review:

Chris Tucker was the tech performing work on my garage door. He was respectful, efficient and hard-working. Chris was one of the best repairmen I have had to deal with the last 18 years in Germantown. Precision Door should be the Gold Standard for businesses in Memohis. On time. Great follow-up. Professional techs. Their level of service is what I wanted and hoped.

Review:

Aaron repaired the spring on one of our garage doors. He was very professional and addressed some issues with the door after his inspection that I was to aware of. I highly recommend Aaron for his exceptional service. Five stars! Thanks, Judy Nocifora

Review:

Our technician did a great job! He was very patient showing me everything and very nice. I would highly recommend you! Thanks so much!

Review:

Great job. Fast and fair.

Review:

We called today to have a minor repair on our garage door. The technian,Matt, came earlier than our appointment but he called first. He did the repair quickly and to our complete satisfaction. He was friendly as well as efficient. We have used Precision door over the years to repair our very old door that was original to the house , and finally to purchase a new door . We have been satisfied on all occasions with both the service and the cost. I give them 5 stars and recommend them without reservation

Review:

Service is great and Rick the technician is wonderful. Skilled at his job and very efficient. Thanks

Review:

Eric Kee came out today and measured my door area and suggested what type of door and motor to get. He reviewed all the pricing and gave me the features and benefits of each door and motor. I had a lot of questions and he answered them all very professionally and made me feel that I was making the correct choice. He arranged to have Wes come and install the door and motor at a time that worked best for me. He explained how it would be installed and how the old materials would be disposed. I'm glad I chose Precision and would recommend them highly from my experiences.

Review:

Having been in business and sales management all my adult life, customer satisfaction is key to your success. I feel that Wes and Jon did an excellent job installing my door. They called me first and told me when to expect them. Then they were very professional and answered all my questions and installed my door very quickly. I also want to thank Eric Kee who made the initial inspection and suggested the size and type of door I needed and gave me the estimate. The Precision Door name has been a well known icon in the community for many years. I'm glad I chose them to install my new door.

Review:

I was very impressed with the young man that came today. He was very smart and efficient. I am extremely happy.

Review:

I called your company this morning and spoke with Keli. She gave me the most professional and immediate response. Ben came out within the same morning and addressed all my questions on a new door. I am glad to recommend your business to anyone. Bill Burgess

Thank you for taking the time for this review. We appreciate our customers and strive to meet our 100% Customer Satisfaction Goal. If you need anything else, please do not hesitate to give us a call. Thank you for your business.

Review:

This company and its employees are 5++ stars!! They replaced a strut on my garage in record time and now my garage door is working like a charm! I'm so thankful for good companies like Precision. Very organized, responsive and thorough. Many thanks to the Precision team!!