Garage Door Repair Reviews in Memphis Area, TN (Updated May 2026)

Unfortunately they only have a maximum of five stars. The service provided by their technician, Treston, was absolutely excellent. He's a perfectionist. Not only he worked to get my garage door back to functioning, he also did additional adjustments, straightening and lubrication to leave the 25 year-old door like new. I couldn't ask for a better service. Thank you, Precision!

- Gaston Moulin

Today, Sunday, May 17th, my garage door was stuck open after I got home from running an errand. It was higher on one side than the other and wouldn't close. I called Precision Door Service of Memphis and scheduled an emergency service appointment. I spoke with Gabby, who was extremely helpful, kind, and promptly scheduled my appointment. I thought I would have to wait until Monday morning, but Gabby put on their schedule with a time of 6pm-8pm today, which was a relief. To my surprise, I got a call from Tyler K. with Precision Door Service at 4pm. He had just finished a job early and asked if I'd mind him coming to take care of my appointment early. That was the best news! When Tyler arrived, he was the most courteous and professional service person I've had in a very long time. He was able to look at my door and diagnose the problem, and he got to work on it. It was determined that one of my cables was damaged and needed to be replaced. He had to loosen the spring before replacing the cable which he did pretty fast. Afterwards, he adjusted my garage door and had it working better than it had ever worked before. From the first day I moved into my home back in 2001, there was a bit of a gap at the bottom of the door on one side and I could see outside lighting on that side of the garage when the door was closed. I thought it was normal, but after Tyler adjusted it, I can say that for the first time no light can be seen underneath my garage door. He made it better than it's ever been. I can't say enough good things about Tyler and the folks at Precision Door Service. I recommend them to anyone who asks me about garage door repairs.

- Carl Smith

Casey, Very knowledgable and friendly. Great service performed, problem solved and helpful advice for future. Communications timely and effective. Thanks very much, Barney Rolfes

- Barney Rolfes

We had an issue with our garage doors where neither would open. It was an older model so we were worried that we might need to replace the whole thing. The technician worked with us to get the most cost effective option that we needed. I would absolutely recommend this company and our technician.

- MSI Viking Gage

Very competent and fair service. We have been using them for years and have never been dissapointed.

- Dr. John Hill

Spring broke was able to make appointment online for next day. Payton was very polite and efficient.

- Cindy Durco

First off, let me commend your company for scheduling my appointment in such a timely and efficient manner. Secondly, your technician, Roger Emmerson, was able to pinpoint the problem right away and explained in detail what it was to me. He was courteous and very efficient in installing a new opener. He explained to me how the new system operated so that I could easily understand. I am very pleased with the new system and appreciate Roger's work ethics. He's a keeper!

- Mary Faulkner

Precision Door has the best reputation. Great customer service and fast responses to calls. Our new garage doors had a piece of trim come away from the door facing and Ashley sent Connor Bryant out the same day. He arrived right on time, was friendly fast and very professional. Thanks again for the fabulous customer service.

- Gregg Coats

Jason did a very professional and excellent job solving our problem.

- Herbert Gerson

Terrific service. The technician, Treston, was very courteous, knowledgeable and professional. Did an excellent job installing a new garage door opener and took took the time to insure all my questions were answered about the system.

- Ron Shettler

We’ve been using Precision for years now, & never had a bad experience. The technician arrives when expected, sometimes earlier, but never w/o calling, he’s always pleasant & efficient, & the job’s always done well.

- Mimi Wade

Casey is the best.. he is the reason I use your company. The company is very fortunate to have such a wonderful employee. He honest, professional and personable

- Linda Bourgeois

FROM THE FIRST CALL TO THE TECHNICIAN THAT FIXED OUR DOOR WE WERE MADE TO FEEL LIKE WE WERE YOUR ONLY CUSTOMER. ENTIRE SITUATION WAS MADE EASIER AND LESS STRESSFUL BY ALL YALL HELP AND ATTITUDE.

- Morris Thomas

Brandon was awesome! He arrived ahead of schedule and took the time to explain the best solutions rather than just a quick fix. From start to finish, the communication and service were seamless. Highly recommend!

- Trice Patterson

Great experience. Payton was honest and didn’t try to sell me something I didn’t need.

- John Edoff

Love precision garage service the technician was excellent and really helpful in explaining his services I’m now a lifelong customer

- Chris Thomas

Very Prompt in Service, All Workers are very Professional, from Operator to Technician all are very Helpful.

- Poplar Investment Group LLC

I am very pleased with the service I received from Precision. Roger was courteous and explained all my options and the required repairs to my garage door. I would recommend Precision to anyone who needs service on their garage door.

- Betty Gaskins

Very pleased with the quick attention and excellent work done.

- Mark Compton

speedy repair

- Ruby barrentine

Great service! Expert technician! Would definitely use them again!

- Sharon McCall

casey came assess the door knew immediately what was needed very satified with the servce

- CLARANC PHILIPS

We received excellent service today from Brandon H. He was professional and gave good tips on how to keep the garage door in good working order. He even gave us training to ensure we understood what to do. Thanks Brandon H. for doing great work! We've used Precision for over 15 years!

- Cynthia L.

My technician Connor was professional, honest, and explained everything in simple terms. Resolved my issue quickly and did not overcharge me! Great experience! I will definitely do business with this company.

- Clyde Stith

Once again Precision solved my problem with a quick response, fast and efficient service and was very courteous and professional.

- Cloice Chatman

Roger was very helpful and instructed how to prevent the problem from recurring.

- Dorothy Pittman

Timely and professional.

- Victoria Bush

Mr. Casey Lang arrived above stated time, a very friendly young gentleman, did a great job and ensured everything was working properly prior to packing up to leave. Thanks for making our day great!!

- Erma Williams

First time user They were on time, so professional, friendly, and knowledgeable. Great work, answered all my questions and fixed everything better than before. Very impressed with service and how fast they were able to get to my problem.

- Cheryl Engle

Roger was fantastic! He arrived early (after giving me a heads up), explained the problem, and giving me the options of fixing it. He was professional, courteous, and efficient.

- Beth Pitt