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My garage door came off it’s rails for reasons unknown late Friday. Dispatch said it won’t be til Monday to get someone. I asked if there was any way to get someone today. Aaron was scheduled to come between 6-8 pm. However he called at 4:30 and was able to come early. I have to say he was very professional and an admitted perfectionist. He also corrected obvious (to him) issues the installers missed last visit in Jan 2020. Though not all techs are as thorough as Aaron, I appreciate their commitment to great service

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Today service was great.

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Five stars! Michael came earlier than the 2pm appt time. He called first to see if this time was convenient. I appreciated that. The appt was for an inspection and lube job for the one year FREE anniversary. He was fast, friendly and knowledgeable. Thank you. Mary Ann Corpal-Clay

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I only needed to have a garage door opener fixed. However, it couldn’t be repaired. So I had to purchase a new one, which only took seconds to program. Your technician was very professional and I give him five stars in performance and attitude.

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Ben did an excellent job...he’s the real deal....timely good courteous service!!!

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Matt and the other young man made all of my garage door dreams come true. They installed the new one. Hauled off the old one. Programmed both openers to work for both doors, even though we only purchased one opener. and programmed my van opener to open both sides. He also had a really good sense of humor, which I always appreciate.

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The technician repaired it quickly and he was very polite and efficient. It was a fast simple repair.

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Thank you for your quick, professional service. You all are the best.

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I called Precision because of their good reputation. My driveway swing gate was broken. The rep who answered the phone was very helpful and put me on the schedule right away. The technician, Canyon, came out on schedule, diagnosed my problem accurately, and got me fixed up. He was very good at his job and very easy to work with. I highly recommend.

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We have an old door with old extension spring hardware. Logan arrived early after confirming that I was ok with that. He gave me a quote and explained the necessary repairs and itemized everything for me. I was very happy with the price and more importantly the result. My former defunct garage door is now reinforced and running safely & smoothly. Logan was very professional and courteous. Five stars all around from start to finish.

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Great Company. Came out immediately and fixed the door. The technician, Michael, is great. Friendly, efficient, effective. No concerns whatsoever. Recommend and use every time

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Great service! They were prompt and fixed our exit door quickly! It was not for a garage door but it only would allow me to pick garage door not commercial door.

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5 PLUS!!!! Jason Rodriquez was outstanding! He was a professional, so courteous, knowledgeable, and took the time to diagnose and inform me of his findings. He truly tried everything to repair my Dalton I-Drive motor , but I am purchasing a new opener from Precision. Thanks Jason , see you Friday!

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I highly recommend asking to see if the technician, Michael, is available to schedule for your garage needs. Michael was kind, polite, thorough, informative and overall had a great attitude! He was able to install my new garage opener quickly and effectively. I will most definitely be asking for Michael again for any and all future garage needs that I may have.

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I cannot imagine having a better experience than I did. Of course the product quality is top of the line (I had to have a new opener and new springs). But the thing that is even better than that is the excellent service, all due to my technician Kevin’s superior skills - both his people skills and work skills. These days, especially for us not-so-young folks, you don’t necessarily expect to have such a good experience, but if all your employees are made from the same mold as Kevin, you’ll thrive for a long time to come

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Excellent work by the Technician. He was technically efficient, confidant, and engaging. Did great work.

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On the plus side, Jason Rodriguez was early for our appointment. Secondly, he was able to access and fix the problem in a short period of time. On the negative side, he didn't even introduce himself and frankly never even said a word until I tried to initiate a conversation. Even then, his responses were either one word answers or just a few words at best. I only suggest he work on his people skills.

Mr. King, I do apologize for any negativity on our behalf. I am aware you have already spoken with our Director of Operations, Eric Kee, and I wanted to reiterate that we do stand behind our 100% customer service satisfaction guarantee, and will use this incident as a learning experience for us to continue to learn and grow. Please do not hesitate to reach out to us again in the future should the need arise.

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Great Service

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Excellent customer service and follow up. Not many company’s send you a text letting you know the tech is on the way with a picture of them along with a brief bio on the tech. Makes the experience answering the door a lot more inviting when you already know their name and face. They quote you right on the spot and go over all the details of the job. Never once thought they were not honest or unfair with the breakdown they presented to me. I would highly recommend Precision Door for all of your garage door needs. Great job!! ????????????????

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Matt has us up and going again in about 30 minutes or so. He was quite polite and was able to diagnose the problem quickly. Five stars.

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Excellent service. Ben is a 10!

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Ben was a superb technician this a. m. He contacted me to let me he was available earlier than scheduled and if that would be ok. I observed his super professionalism and work ethics. 5/5

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Kevin was very professional and arrived on time. He was able to complete the work in a short amount of time and explained the problem and the fix. Great Service!

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Kevin was punctual. He explained everything in a way we understood. He told us two different options at different price points. He was quick and efficient and very helpful. I would definitely recommend Precision to everyone and use them again in the future.

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Called late Friday for an appointment. Monday I received a called from the technician, Kevin. Kevin was awesome. Answered all my questions, gave a full explanation of his recommendation, and thanked my family and I for our business. I will use them in the future for any garage door needs! Thank you! GIVE KEVIN A RAISE!!!! #PorterSalute

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I used Precision in the past to correct the work of another company and I was very satisfied. Today I replaced a broken springs. The service representative was very friendly and knowledgeable and he did a good and timely job.

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Knowledgeable and friendly. Answered all my questions and gave me good alternatives

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We received excellent service from our technician. He was very professional and very very knowledgeable. He practiced social distancing and wore a mask throughout the servicing. He evaluated the problem and explained to us what was wrong and how to fix the door in very detailed and understandable language. I was very impressed at how quickly he fixed the garage door! This is our first time using Precision Door Service and thank you for your quick response and excellent service!  

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You were recommended to me by a friend. Michael was very helpful in advising me on purchasing a new garage door since mine couldn’t be fixed since it was a wooden door and had a broken spring.

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I have used Precision Overhead Garage Service before and I know that they are a reliable company with a very polite and knowledgeable staff. So when my garage door opener broke I knew I could depend this company to give me a honest diagnosis at a reasonable price and get the job done properly. Their technician Kevin Ellison was outstanding! He was very courteous and knowledgeable. Got the job and now my garage door is once again working perfectly. Thanks Precision Overhead Garage Door Service and thank you Kevin for doing a outstanding job!0 I would recommend POGS to anyone, they are prompt, courteous, knowledgeable and reasonable.