I came home yesterday and when I closed the garage door I heard a Big Bang. Went out and saw that one of the roller brackets had broken and the roller was laying on the floor. I called Precision to see about repairs and they said they could have someone out in about 3 hours. Right on time both Aaron and Ben arrived. They indicated they could fix problem but when I told them I thought the garage door was extremely loud I asked if garage door opener needed to be replaced. They evaluated that and said it was working fine but problem was probably with the rollers, bearings and springs. They gave me options to do the repairs and I chose the one I felt comfortable with. They went about doing the repairs and completed them in about an hour. When they opened my garage door I was totally schocked at how little noise the door was making. Their recommendations were correct and I couldn't be happier. If and when the opener goes out you can bet I will contact Precision Door to install a new. Very satisfied customer. Give them 5 stars.

- Mike Tibbets

Thank you very much for choosing Precision Door for you garage door repair needs. We pride ourselves in our customer service, and it sounds like you were very impressed with Aaron and Ben. We appreciate the time you took to leave this review, and please do not hesitate to call us if you need any further assistance.

Very responsive and thorough. They replied our garage doors and improved the stability and calmed the noisey sound of opening and closing. They also stand behind their work. Very conscientious. I highly recommend them.

- Debra & steven Bilsky

Thank you for choosing Precision Door for your garage door repair needs. We appreciate your business.

I was very pleased with the service which I received. Matt McNatt was my Service Tech whom was very knowledgeable and performed the job needed . I would definitely used them again, if needed.

- Kathy Tunstall

Thank you for choosing Precision Door for your repair needs. We appreciate your business and value our customers!

Great price and service, the technician Bob was quick, curtious and professional. And they came out on a Saturday! Fantastic!

- Donald Anderson

Thank you for the review. We appreciate your business and thank you for taking the time for this.

Couldn't be happier with Precision Door Service. Very professional from the first phone call. Rick came promptly and installed the same day. I would highly recommend Precision

- Tyler & lora Webb

This company is so easy to deal with. We had a spring break last night (a Sunday night), called the 24/hour number that was on a sticker mounted next to our garage door opener, and scheduled a repair for the next day. Ben came out promptly and fixed all the issues in about :30. I highly recommend Precision as a professional, capable garage door company.

- Bill Aquadro

Chris was quick, effective, and thorough.

- Shannon O leary

Excellent service, very professional

- Kevin & lynn Reed

I am submitting a review of services rendered at 268 Aviva Dr. – Memphis, TN 38120 on 1/23/17. My technician was Chris Tucker. I was very pleased with Chris’s outstanding service & replacement of the bottom rubber door seal. He was both informative & reliable. I originally had reached out to another Garage Door Company. They did not follow through & did not return my phone calls for 3 days. When they did call, I told him I had made other arrangements. I am a very satisfied customer & would definitely recommend your company to anyone. Mr. Wilson should be proud of his employees, including the ones servicing customers on the phone! WOW Customer Service!

- Louanne Pierotti

I have had Precision out a year or two before for preventive maintenance, so when the spring broke this time I called them back. The call in to the service was very helpful and professional. Rick was there a little early of the appointment, very pleasant from the start. He came in and assessed the issue and gave me several options with full understandable explanations of each. The repair was made in a very reasonable amount of time and the price was very acceptable for the work performed. Thank you all for a great reputation and service.

- Dave Gord

I received a referral from a co-worker and called your company. I spoke with a representative (Mariah) of your company and she was very professional. I explained my problem and was scheduled an immediate appointment (with the name of the person who would be servicing me). Rick was very timely, professional and courteous and explained the options needed for repair of my garage door. As a first time customer I would definitely recommend your company to my friends and family.

- Joyce Lomax

Thank you so much for taking such good care of me! I really appreciate Precision Door and doing business with you. Sincerely, Barbara Nash

- Barbara & steve Nash

Came as scheduled the day after I called, explained a lot about how the door worked, and that cold weather may have been a factor in the problem. Adjusted and lubricated the door. Left with the door opening and closing smoothly. Reasonable charge.

- Susan Ferguson

100% satisfied and have already recommended Precision Garage Door and will continue to do so. Thank you and your staff for your excellent service and professionalism.

- Bret Perisho

Excellent service and communication. I highly recommend this company.

- Suzanne Kennedy

5 star service

- Danette Green

For a 8:00-10:00 AM appointment, Chris called at 8 and arrived by 8:20. He had the garage door fixed and working again by 9 AM. He was polite, clear about the various options available, and very efficient. I highly recommend Precision.

- Michael Turner

Aaron was not only prompt--he was early. He saved a 25 year old door and I now have a life-time warranty. The costs were very reasonable. Right here at the Holidays, it was nice to not to have to write a big check!

- Eileen Huey

Excellent service

- Brenda Meece

Very efficient. Showed up 2 hours ahead of appointment time. Called to see whether they could come early. Explained all options to me. No pressure. Answered all of my questions. Tested to make sure everything was working properly. EXCELLENT JOB. I would definitely recommend.

- Melvyn Tuggle

I was well pleased with Precision service. The service was professional from the moment I call to report my problem and up until the work was completed. I would recommend this company for any work needed on your garage. Thank you again

- Josephine Jones

Wes installed our new door yesterday, and he and his assistant did a wonderful job. They were early, quick, and professional. They were pleasant and courteous, and I am very impressed with the overall experience. I have already referred them to neighbors.

- Bill Woodmansee

Professional. Courteous. Stands behind their products and services.

- Bret Perisho

Aaron did a great job and I would be happy to recommend your services to anyone.

- John Canale

The response time and service was outstanding. Ben was courteous and a skilled technician. Thanks

- Robert and tracy Wallace

Terry Fleming was a really courteous technician. He knows about great customer service! Would highly recommend him!!

- Melissa Miller

Service is excellent and representatives are all extremely courteous and knowledgeable.

- Susan & jim Butler

Great customer service.!!! - - TC my service person was outstanding.. I will continue to do business with Precision garage door service.

- Anthony Mitchell

I was looking for quality service when I called Precision. I was having problems with my garage door opener and they diagnosed the problem. They installed a new garage door opener and did a complete overhaul of my system and I am very happy with the work and the service provided by their technicians. If you're looking for quality workmanship and technicians that are committed to getting the job right, go to Precision. You won't be disappointed.

- Tommie Rodgers

Great staff, service, and price! I would definitely recommend them and to use them again! Thanks again!

- Chih Tai