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about Precision Garage Door in:
Arlington, TN
Precision Garage Door of Memphishas received 156 reviews, averaging 4.96 Stars:
Arlington, TN
Arlington, TN
The scheduled appointment was after 4 and they called at noon that they could come early. it worked better with my schedule. Ben was very professional and took care to ensure I understood what he was doing and why. Great service, fair price. finished in under an hour.
- Pete Duncanson
Executive Leadership: Ben White - Residential Manager/Operations Analyst
Arlington, TN
Logan, Was excellent! On time ,professional and knowledgeable! Precision is definitely the people to call in a pinch !
- Laurie Woo
Arlington, TN
The wait time was quoted as 3 weeks and the replacement panels didn't arrive until 4 weeks. I recieved no call to advise me of a delay, instead I called in myself. When the panels were installed they were the wrong color. One week later they returned with the correct panel's and installed them. The installers were very Professional and Rick handled the problem immediately. All in all I would refer Precision to another home owner. Just keep better communication with the customer. Thanks
- Kenneth Hayes
Product:
Executive Leadership: Ben White - Residential Manager/Operations Analyst
Arlington, TN
Very good service and was done in a timely manner
- Tamara Hammonds
Product:
Residential Technicians: Jason Rodriguez
Arlington, TN
I was pleased by the install team and the product , money well spent ! When I called having an issue with one of my rails I became absolutely impressed by the way Aaron Stewart was so prompt and helpful in resolving my issue and helping me out on some others !
- J R Massey
Product:
Arlington, TN
Replaces torsion cables. Very satisfied with the work. The Tech(Ben White) was on time and very knowledgeable when question was asked.
- Harry Anderson
Executive Leadership: Ben White - Residential Manager/Operations Analyst
Arlington, TN
I had an emergency. Though the t was minor, it was risky to DIY the situation. After calling the competition and being told, “Sorry...it will have to be late tomorrow”, Precision tells me they’re slammed, but they’ll get someone out to help resolve my situation. Yes, it was simple...BUT I’m not a professional door installer and couldn’t have known. To cut to the point...they did what the competition wouldn’t do. My door works as good as new and I’ll be calling Precision when the time comes to make any replacements that need be made in the future.
- Jeremy Elkins
Executive Leadership: Ben White - Residential Manager/Operations Analyst
Arlington, TN
Jason called in advance, arrived on time, did an excellent job in analyzing the issue and fixing it. Also lubricated everything and was very detailed oriented in explaining what the issue was and how he was going to fix it. Very pleased with Precision and with Jason
- Mike Roy
Arlington, TN
We had the best experience with Precision and our service tech, Jason. Jason was here at exactly the time we agreed on; was knowledgable, courteous and professional and did a wonderful job repairing our door. I’m so happy we were referred to your company! Thank you!
- Christina
Arlington, TN
Very good service every time
- Aaron Killebrew
Product:
Executive Leadership: Ben White - Residential Manager/Operations Analyst
Arlington, TN
Ben was on time and very helpful. We love our new Lift Master belt drive! Very quite! Customer service was great. I would recommend them to anyone.
- Paul Box
Product:
Executive Leadership: Ben White - Residential Manager/Operations Analyst
Arlington, TN
The entire process from making the appointment, communication with Brandon, and the speedy service was excellent for my garage door repair. I have used your company before and will continue to do so.
- Dotty Kinney
Arlington, TN
Jason was my service Technician for my garage opener and key pad repair. Very knowledgeable, professional and prompt. Tremendous job done in a very timely matter. Very Pleased with the work done. Thank you!
- Alvin Rittman
Arlington, TN
Very pleased with Precision. The company was very helpful on the phone in working with me on setting a convenient appointment to come and inspect my garage door unit and eventually replace a logic board. Matt, the technician, called me in advance of coming and was very helpful in answering questions on site.
- Cotton Nelson
Product:
Residential Technicians: Matt McNatt
Arlington, TN
THE ONLY TO DESCRIBE THE YOUNG MAN YOU SENT TO ME THIS MORNING IS TO SAY IF I WAS NOT RETIRED BUT STILL OPERATING MY BUSINESS I WOULD TRY TO HIRE HIM AWAY FROM YOU.
- Brad Ray
Arlington, TN
Your technician Mike Falberg came by today to diagnose the problem with my garage door. It turned out to be a simple fix. Thank you for fix that annoying problem.
- Greg Yancey
Arlington, TN
very good service, friendly knowledgeable serviceman. highly recommend
- Barbara Hicks
Executive Leadership: Ben White - Residential Manager/Operations Analyst
Arlington, TN
Aaron was thorough at assessing the damage and making a recommendation on repairs. He was professional and courteous. Thanks also for getting us in sooner during the day instead of later in the day.
- Dana Viox
Product:
Arlington, TN
You are the only company that I can call 24hrs yesterday
- Grace Santos
Product:
Arlington, TN
The employee profile was a nice touch. Brandon was efficient and checked everything out.
- Jim Dorsey
Arlington, TN
I have used precision before and service is same day and is done right
- Don Welch
Arlington, TN
We had Jason Rodriguez come out to our house to fix our garage door opener which had stopped functioning correctly. Jason was very knowledgeable and very friendly. He presented us with three different options to choose from for our repair. The service he provided was nothing short of outstanding. I would highly recommend Jason to anyone looking for garage door repairs.
- James Stockman
Arlington, TN
Excellent service - great communication throughout the process.
- Jeff Altomare
Product:
Arlington, TN
Excellent service from our technician Ben. He was fast, efficient, and very friendly. Would definitely request him again for service!
- Jennifer Peacock
Product:
Executive Leadership: Ben White - Residential Manager/Operations Analyst
Arlington, TN
Brandon called to tell us he would be there early, and that was great! He fixed both remotes and our keypad by installing a new circuit board. He wasted no time, and got the job done!
- Diane and John Antignane
Arlington, TN
The guys showed up early and got right to it. Explained everything. Checked to make sure all parts are working. Excellent communication and I would recommend to all. Great service!
- Debra Gasko
Product:
Residential Door Installation: Jason Dillon
Arlington, TN
I hear a lot about todays service employees not being trained right on skills needed when dealing with customers resulting in success- mostly directed at the younger employee. Skills like pre-arrival call, on time arrival, in a clean vehicle, clean neat uniform, introduction, let the customer explain the problem, show the customer why the problem exists, explain the plan to fix the problem, and then go about doing it and testing the fix in front of the customer,. Aron represents your company well- a clean cut, intelligent, skilled employee who takes pride in his job, desires customer satisfaction, and makes himself available for review. Excellent service- it is hard to get a customer, even harder to keep one. You did good Aron Thanks
- Charles Lord
Arlington, TN
I called at 7:38pm after a cable broke. I could not raise nor lower the door, so I could not get my cars out of the garage. Rick arrived at 9:00pm...that's right...9 o'clock at night and repaired my door. I ordered a new door and opener on the spot since my old one was over 30 year old. I could not be happier with the service I received. Outstanding!
- DB
Product:
Executive Leadership: Rick Scheiderer - Commercial Division Manager
Arlington, TN
Great service. Installation was very professional.
- John Maclin
(901) 290-3018
(901) 290-3018(901) 654-4284
(901) 654-4284(901) 286-2461
(901) 286-2461(901) 466-2506
(901) 466-2506(901) 654-4284
(901) 654-4284(901) 654-4284
(901) 654-4284(901) 466-2506
(901) 466-2506(901) 451-8954
(901) 451-8954(901) 290-3018
(901) 290-3018(901) 290-3018
(901) 290-3018(662) 655-1472
(662) 655-1472
The tech Aaron was great to work with. He explained the problem and did an excellent job. Thanks for the great service.
- James McGraw