When I needed help with a nonworking garage door, I called Precision Door Service and got an appointment for the following day. Technician Jason Rodriguez arrived promptly at the scheduled time and quickly found a broken carriage module on the opener chain drive. Looking through usual avenues of supply, he found the part was no longer available and without it the entire assembly would have to be replaced. This would have been costly and time consuming. But Jason persisted in his search until finding an alternate source. Once the part arrived, he returned and did the repair then lubricated the chain drive and tested the system, insuring it performed to factory specifications. The entire process had gone smoothly, quickly, and at low cost. Of all the repairmen I have worked with over the years none have been more focused on doing the job right than Jason. From the moment he first arrived until finishing the job, he was attentive to doing what was best for the customer. I highly recommend Jason Rodriguez and Precision Door Service of Memphis.

- Jimmy Askew

Austin was courteous, knowledgeable, professional and ON-TIME! Excellent job replacing the motor and explaining all the new tech!

- Jay Cain

I would like to say my experience was great. My technician Dillion Kirby was early for our appointment. Dillion texted to advise me that he was on the way. When I arrived home he was waiting patiently in front of my home. Dillion was very knowledgeable, kind and equipped to handle my issues with my door. Dillion reassured me that my concerns with my garage door weren't major and that he would be done shortly. Dillon explained that they have inspectional process that reviews all aspects of a garage door. Dillion explained the work that he completed on my door before leaving and I was very pleased with him and the service he provided. I also had a same day service call.

- Timeca Johnson

My garage opener was intermittent from the home links and from the backup remote. Cris was very professional and identified the cause quickly. The opener lights had been changed to LED bulbs very recently. That was the problem with frequency interference. Once that was settled he identified a malfunctioning safety issue with the electric eyes at floor level. They were replaced and the entire system now works properly. Cris is very professional and empathizes very well. The ability to set up an appointment the next day after calling is outstanding! I am a repeat customer and I am still impressed with this company..Your advertising is spot on!

- Bruce Kronberg

Great service. Thank you.

- Sharon Skinner

Technician Chris Hisaaw is the best thing going when it comes to being knowledgeable about your garage door needs. Great company and even better having this employee.

- Tracy Brown

What great service from the young man who came to my house. I will always use Precision!

- Patti Adams

We are extremely pleased with the service we received from Jason Rodriguez this week. Our garage door opener is working more smoothly than ever after he discovered some wires that were occasionally shorting out the system and preventing the closing of the door. Jason found and fixed the problem promptly, then checked and tightened all the other wiring, and lubricated the system. Prompt, friendly, and thorough service—all one could hope for!

- Sandy Friedlander

Yellow pages advertisement. Needed same day service... both young men were extremely polite and efficient. Would recommend Precision to anyone. Thanks

- Ken Netherton

Called for a broken torsion spring repair and received a same-day appointment window. Shortly after scheduling, Austin Whipple, the repair technician, called stating that he had an earlier opening, so I took advantage of it. Austin was friendly, professional, and courteous. He confirmed the problem of a broken spring, then made recommendations of upgrading the rollers, center bearing, drums, and cables all with a lifetime warranty for only slightly more than I would be paying for the springs. I agreed then questioned how long all of that would take to install, assuming it would take quite a while. Austin stated 45 minutes which pleasantly surprised me. He kindly answered multiple questions I had about other parts of my garage and finished the job in a timely manner. Their vehicles seem to come fully-stocked with all the necessary parts and tools for most jobs, so I didn't have to wait for any "we don't have those parts with us'-type delays. Overall a great experience and I would highly recommend.

- Tommy Hart

Short & Sweet… great experience scheduling appointment, even better experience w/ tech! Fast & efficient highly recommended!!

- Michael Woolley

I was able to easily make an appointment, and I was reminded of my appointment via text. On the morning of my appointment, I received a text with the name and photo of who would be arriving to do the repairs. The morning of, I received a call from the repairman letting me know when he was on his way. He did a thorough inspection and completed the repairs in a timely manner. I am very satisfied.

- Lauren Whiddon

Very happy with Michael Falberg. He works quickly and got me from being trapped in my own garage. Very pleased with your company.

- Randy Smith

On time professional and polite

- David Hull

Matt did a great job. Showed up early on a Saturday and knocked it out in less than an hour. When you have a problem like this, it’s nice to have a company take care of it in less than 24 hours. Especially on the weekend.

- Jeff Kent

Great service that was fast and affordable!

- Amber Stewart

Great Service, within a few hours of calling, the repairs were covered under warranty and Ben the Service Tech who originally installed our door 3 plus years ago is exceptional. Wouldn't think of using anyone else for our garage door service

- Phil Grossens

I am not a first time user but I am always impressed with the high level performance of your customer service. Your call agents and field employees are extremely professional and reliable. Repairs should follow soon pending parts availability.

- J.D. Guadalupe

Michael arrived on-time and completed the repair in just 20 minutes.

- Frank Riley

Excellent service. Job completed that same spray. No waiting.

- Jane Anne Haggard

?? ???????? My Technician Jason was excellent. Very courteous, professional and explained everything. We need more like him. Very pleased with the customer service and attentiveness. A rare commodity these days.

- Ray Halfkenny

Repairmen were friendly and very competent They asked questions in different ways to fully understand and diagnose the problem then repair. Satisfied customer.

- Helen Williams

My Service Professional (John) came exactly on time and had my garage door repaired in 20 minutes. I am 100% satisfied with his work.

- Michael Joy

Michael did a fantastic job replacing the broken spring. I paid extra for the emergency service because I was in a pinch and he arrived within the hour. Job was complete in about 20 minutes. I will use Precision for my next service.

- Jonathan P

Jason let me know he was on the way and got there a little bit later. He was courteous and business like. He figured out the problem immediately and had it fixed in about 30 mins. He's ordering me a new wall opener and will be returning soon to install it. Was very pleased.

- Renee Sholly

I am very pleased with Precision Garage Door!!! Jason was very professional and explained everything that needed to be done. I would highly recommend this company!

- C Johnson

I appreciate Mike's transparency, honesty and professionalism. He has quickly assessed the situation, provided several options and was very courteous.

- Igor Veksler

Very satisfied. Your technician was excellent. I will definitely refer you to anyone I know need service. You have my business, from this day forward. Thank you.

- Walt and Deb Wire

I would like to compliment our service guy, Ben, for his expertise in garage installations. He did a phenomenal job installing our 14ft garage door (it wasn’t easy!!!). Ben is an extraordinary talent and asset to Precision Doors, and should not be taken for granted - - he represents them very well. Ben is always punctual and readily available to provide extraordinary service. Ben is very personable and always professional during every encounter, including but not limited to, going the extra mile to ensure our satisfaction. He is the epitome of par-excellence in valued customer service. I am always pleased with Ben and the services provided by Precision Doors. ????????Thank you Ben!!! Kevin & LaTonya Cordova, TN

- Kevin Moore

A true professional! Ben is great. The work is outstanding.

- Robin B