Garage Door Repair in Germantown, TN - Page 8

Gary Domm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron was very courteous and efficient in repairing our garage door. He maintained his distance and wore a mask during these COVID-19 times. He was running ahead of schedule that day and was several hours early. You could tell that he enjoys what he does and checked out our door thoroughly as he was making repairs. I would call them again, but I feel confident that the door is in good shape for a number or years.

Tim Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There are two reasons why I selected Precision Door for garage door maintenance. I got a Precision Door Service coupon from ValPak and a family member recommended Precision Door Service. Good decision. Aaron, the technician, texted and called saying he could arrive early, which worked out well for me. Besides being a personable fellow, Aaron was efficient and knowledgeable. I understood why he arrived early. Aaron knew what he was doing. This is a 20 foot wide door and Aaron had the springs tightened, tuned up all the hinges and bolts holding them, then replaced all the rollers in about 45 minutes. This included some good advice about my door and some bids for future work. I intend to replace the garage door when the driveway is repaired. I wanted to know how this company worked before making larger commitments. I had a problem with the invoice which, I caused. I forgot to provide the coupon when I was paying for the service. I called the next day and the company is honoring the coupon. My take is that the company has excellent technicians and is operated with equally competent and considerate management. I'm going with Precision Door Service when I replace my garage door.

Patsy Franklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron came back today and had to replace the circuit board. He is such a nice young man and a credit to your business. Even though I hated to have to replace the circuit board as it had been replaced last August, I at least know it was necessary and trust Aaron’s judgment.

Michael Sigman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service. Installation was done very well. I feel service man could have taken a few minutes to set up one of our vehicles garage door opener.

Ronald Coe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose Precision because of past experience. Our technician was excellent and service was done quickly and well. Would highly recommend Precision. Pat C

Terry & Linda Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was of highest of knowledge and professionalism. He represents Precision well.

Bill & Amy Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Canyon was the technician who serviced our electric gate and he was flexible with our time needs and was so timely and helpful. A job very well done and will recommend and use again.

Grace Carnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was excellent. Got here early, checked everything about my garage door and explained what he had to do to fix it. The price was reasonable and it didn’t take long to Repair.

Joe Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician Michael was prompt, repaired the garage in a timely manner and the fee was very reasonable! Great work.

ClF

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived early, took care of my problem. Great service and nice employeess.

Tom Hollingsworth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent experience. It was Sunday afternoon and door went off track and cars were trapped in garage. Called Precision and they were here in 2 hours. Matt fixed the door and explained what happened and how he would fix it. Excellent performance. It’s great when your expectations are exceeded. Ethical. Honest.

Jason Rodgers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was great today! Super nice and efficient technician, he has great communication skills with the explanation of everything for the customer. He truly went above and beyond! Thank you guys very much! Jason & Glenna Rodgers

Amira Wassef

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service and very knowledgeable staff. Very professional

Eric Pannell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ben came early, gave me a good quote, and fixed the gear quickly as well as oiled the squeak in the spring!! Would highly recommend!

Charles Craver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used the services of Precision Garage Door Service for many years. You have never failed to meet my expectations. Your technicians are polite, professional, and competent. On today's call, Aaron arrived on schedule, performed the requested service in a timely manner, answered all of my questions, and provided me with a quote for future service. PS: Don't ever lock a raccoon in your garage overnight. He will destroy your garage door gasket and eat the wiring!

Silas Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt was early for our appointment, and quickly found the issue with our door. He efficiently completed the repair and was very cordial and great to work with. Highly recommend!

James Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The follow-up call to adjust the gap that was noted on garage door that was installed recently was made to insure that the Rodent Guard Weather Stripping was working properly (no gaps noted between the bottom of the door and the floor of the garage).

Randy Stallings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason Rodriquez was wonderful. He arrived when he said he would and repaired our door quickly. Great job.

Samuel Jack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They did everything right, from courtesy on the phone, flexibility in scheduling my garage inspection to arriving promptly to fix the problem! Kevin, the guy they sent, was great at the job. We’re completely satisfied with this service company. Sam Jack

Robert Kessler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician called to advise he could arrive earlier than scheduled. Gave options on services available and completed in timely matter.

Emin Babakus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been using the services of Precision Door for sometime and each time they have provided excellent service with very customer oriented employees who are reliable, courteous, and technically competent. This time was no exception; I called and the lady answering the phone set an appointment right away, then Matt came by and diagnosed the problem with my garage door and, as I suspected, he told me the belt needed replacement. He gave me the cost of the work on the spot and ordered the belt. He came the next day with a coworker and installed the belt, demonstrated by testing the door several times. They both had face masks and well protected against the virus. I am so comfortable working with and trusting these technicians that I do not even question the price estimates they give me (although this time I asked and received a senior discount:)). It is good to have a trusted and competent service provider. Thank you ladies and gentlemen. Emin Babakus

Brandon Westbrook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door is the best. Easy to find, always have great marketing, and always sends the best employees out! Aaron was no different. We needed new springs, rollers and some other parts. What would take others 2 hours he did in 30 minutes. Great guy, really nice, very talented. Sticks with the Precision door of being the best and sending the best out there! I highly recommend Precision Door!

James Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was impressed with the professional approach to following up to my request to see what to could be done to repair or replace my garage door. At all time I was kept updated on the process as it developed on what should be done. After review, it was recommended that the garage door be replaced. New door was ordered replacement date scheduled but was later informed (by phone) that the door would have to be ordered and replaced in a few weeks when it arrived. Told the person that called letting me know of the delay to let me know when it had arrived and we could set up a date to have it installed. Again, well pleased with professionalism of keeping me informed of what was happening!

Bruce Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for service for a broken garage door spring. Got and immediate appointment for 6-8 PM. Then Aaron called to say he could come earlier. By 10:30 AM it was fixed. How great is that? The repair cost was below my expectation. How really great is that?? This is a great company with which to do business. Aaron is an outstanding representative for your company and a 1st rate technician.

Chuck Carlisle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician, Aaron was awesome and an excellent job on our repair. Very responsive and professional. Will recommend and use again.

Sheryl Weatherford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Kevin, was great! He explained everything he was doing and possible reasons why I was having the issue. Precision has gained a new customer! Thank you.

David Emerling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician actually showed up a bit early - but called me first asking if that would be OK. Great communications! The technician was polite and knew the problem immediately. He had the necessary part in his truck and fixed it in about 20 minutes. I will be using Precision Garage Door in the future should I ever need their services. FIVE STARS!

Sue Oetzel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason explained the problem in detail and gave me options. Prompt and professional. Very satisfied.

Patrick Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was exceptional and very patient in resolving issues with MyQ connections! A+ rating for him and the company!!

Carole Eady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Great service.