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Your technician Mike Falberg came by today to diagnose the problem with my garage door. It turned out to be a simple fix. Thank you for fix that annoying problem.

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5 stars for Matt and the company's service. Professional on time skillful and polite. Had phone contact difficulty with phones for Lakeland Memphis and Bartlett but Bartlett connected. Told receptionist and she said you would check it out. Could hinder you receiving calls as it rang and then a void. Then one rang interrupted with message conversation may be recorded rang and then void. Bartlett rang interrupted about recording then rang but this time answered. Didn't try the Germantown number so it may be Ok. Thanks JMP.

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very good service, friendly knowledgeable serviceman. highly recommend

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Aaron was thorough at assessing the damage and making a recommendation on repairs. He was professional and courteous. Thanks also for getting us in sooner during the day instead of later in the day.

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You are the only company that I can call 24hrs yesterday

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The employee profile was a nice touch. Brandon was efficient and checked everything out.

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I have used precision before and service is same day and is done right

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We had Jason Rodriguez come out to our house to fix our garage door opener which had stopped functioning correctly. Jason was very knowledgeable and very friendly. He presented us with three different options to choose from for our repair. The service he provided was nothing short of outstanding. I would highly recommend Jason to anyone looking for garage door repairs.

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Excellent service - great communication throughout the process.

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Excellent service from our technician Ben. He was fast, efficient, and very friendly. Would definitely request him again for service!

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Brandon called to tell us he would be there early, and that was great! He fixed both remotes and our keypad by installing a new circuit board. He wasted no time, and got the job done!

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The guys showed up early and got right to it. Explained everything. Checked to make sure all parts are working. Excellent communication and I would recommend to all. Great service!

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I hear a lot about todays service employees not being trained right on skills needed when dealing with customers resulting in success- mostly directed at the younger employee. Skills like pre-arrival call, on time arrival, in a clean vehicle, clean neat uniform, introduction, let the customer explain the problem, show the customer why the problem exists, explain the plan to fix the problem, and then go about doing it and testing the fix in front of the customer,. Aron represents your company well- a clean cut, intelligent, skilled employee who takes pride in his job, desires customer satisfaction, and makes himself available for review. Excellent service- it is hard to get a customer, even harder to keep one. You did good Aron Thanks

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I called at 7:38pm after a cable broke. I could not raise nor lower the door, so I could not get my cars out of the garage. Rick arrived at 9:00pm...that's right...9 o'clock at night and repaired my door. I ordered a new door and opener on the spot since my old one was over 30 year old. I could not be happier with the service I received. Outstanding!

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Great service. Installation was very professional.

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Garage door repair

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Aaron did an amazing job explaining to me the best option for my garage door repair! 5 stars for his service!

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Aron, very prompt and professional will recommend your company to everyone i know.

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I would definitely use Precision again when needed. I called them at 8am, they arrived at 8:45, and were done by 9:45... I can not remember the technicians name, but he was professional and explained everthing thoroughly. Good to know there are good companies that still exist!!

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This company did a great job. They arrived on-time fixed the door that was no longer opening and serviced it for a fair price. Branden (forgive me if it is misspelled) was friendly and did his job well with no fuss. Thank you for your work.

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I had used them before and always get great service. These guys are great at what they do and are very nice and professional!!

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Precision door was great to work with! They came out quickly and fixed our garage door the same day we called! They were friendly to work with and very professional. We are highly statisfied

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Thank you Precision Overhead Garage Door Service! The technician, Michael Falberg, was very professional and helpful regarding the repairs needed. He took the time to explain what repairs were needed and why. I will certainly call them again if needed and highly recommend their service.

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Outstanding service! I called in the morning and received a same day appointment. I was given a two Hour window. Michael called ahead of time and asked if it was ok to come over because it the time was earlier. This worked out great. After he arrived he explained the procedures/pricing. His work was completed in 25 minutes. I highly recommend Michael and his company for communication and efficiency. Thank you.

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Thank you for taking care of my garage door. Aaron was so polite and explained everything! Highly recommend!

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Service Technician showed up promptly and reset my garage door. One of the cables had come off spool and needed to be wound back on.

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I have used them before and they were prompt, courteous and honest. They fully Explained the problems and what the repair would entail, also gave me options and what the price would be upfront. The work performed was excellent and I just can't believe what a difference it has made opening the garage door now. I am very pleased with the result.

Review:

After losing a spring, Precision came out last Fall and did an excellent job replacing parts and installing a whole new garage door kit... springs, rollers, cable, etc. Last week, the door suddenly came off the track and was hanging open. I immediately called Precision and was happy to hear they could come out that day. Not only did they quote me a time frame that began 2.5 hours from the time of my call, but the technician had been in the area and was at my house 30 minutes later! Matt was great, realigning and adjusting everything until he and I were both satisfied that the door was operating smoothly and even quieter than before. The best part was that it was covered by the warranty that came with the initial kit I purchased.... so no additional cost. Very happy with Precision and the fact that they stand behind their work. Would definitely recommend!

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Bob got here, explained everything. Very polite, experienced and fast. Was able to keep my other appointments for the day. Thank you!!!!

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5 stars all the way, from the ease of scheduling a service call to the professional and courteous employees who performed my service. I had a new door and opener installed. Thanks Aaron and Wes! And, I failed to communicate something I wanted and they rectified it.