The torsion spring on my garage door broke on Saturday. I called Precision and made an appointment for Monday afternoon. Rick Scheiderer was our technician. He came in, assessed the situation, offered additional repair options (that we accepted) and made the necessary repairs fast and efficiently. He then looked at our opener motor which wasn't part of the scope of the work but found an issue that was causing the motor to make more noise than it should. He repaired this issue as well. My garage opener has not been this quiet since we bought the house 12 years ago. Rick was courteous, knowledgeable, and extremely efficient. If I have more problems in the future, I will call Precision and ask for Rick. ps. I hope he enjoyed the pot roast. Sincerely, Barry Roberts

- Barry Roberts

Service tech., Rick did a good job, giving me options to repair, or replace door. He did not pressure me into a decision. The install crew were quick and efficient. They left the area clean, by taking the old door and hardware.

- Larry Howard

Erik and Quintan showed up on time, explained what went wrong, gave me some choices, answered all of my questions, and resolved my problem in a most efficient manner. They made a bad day, all better!

- Steven Bledsoe

Very nice and professional man did our service and explained everything to satisfaction definitely 5 stars! We have used this company several times and highly recommend to anyone needing this type of service.

- Allen Hollingsworth

Service was great, technician was on time, courteous, friendly and very capable. Made repairs and adjustments quickly and efficiently. Confirmation email has pictures of technicians so you know who to expect. Would recommend to anyone.

- John Hemphill

Excellent and courteous service. I would definitely recommend Precision to friends and family.

- Phyllis Andrews

I am a new customer to Precision. I called for a service appointment around 8:15 AM, they set the appointment for between 10-12 that same day, Rick, the technician, called me about 9:30 to say he would be at my house in around 20 minutes, and he was! He was very professional, and completed the servicing, fixing my problem, and taking care of a few other minor issues very quickly. I will definitely use Precision again.

- Bill Sternberger

Our garage door came off the tracks early Saturday evening. I called and a technician came out within about two hours and repaired the door with no problems. I also was provided an estimate for additional repairs, but no pressure to purchase. The technician was competent and friendly.

- Michael Wardlaw

I called Precision on Saturday morning to repair a garage door that was off its track. They arrived by 1 PM (slightly ahead of their projected time) and quickly repaired the door. I thought the price was very reasonable for weekend service and Rick the technician was efficient. It was excellent serivice and rates five out of five stars! Jim Ferguson

- Susan Ferguson

Our technician Rick Scheiderer was prompt and professional. I would definitely recommend him for your garage door needs! I appreciated how quickly I was able to get an appointment, and would definitely use this company again!

- L. Mcknight

I had used Precision in the past and was very satisfied with the work. I was given solid information about my "old school" garage doors today. I so appreciate the thorough exam.

- Carol Iovino

As always, Precision makes garage door repair easy. From making an appointment over the phone, emailed appointment reminder, to reliable uniformed technicians, to payment ... a smooth operation. Adam tightened up the chain on our garage door opener and went over what he did. Same with their gate technicians.Great company with great people. Don't hesitate to call them.

- Shaun Sparacio

"Help! Dad, I pulled my car in the garage, put the door down, took the kids in the house and we heard a loud crashing sound! The car is ok but it is stuck inside the garage." We took my daughter one of our cars so she could get the kids to day care and go to work and called Precision first thing this morning. Eric called ahead so we could meet him at her house just as he said he would. The door was fixed in no time, good as new. Service communication is always as welcome as the service itself and Precision rates a 5 on both. Thanks Precision and Eric.

- Skip Bolton

Our garage door spring broke on the Friday before a holiday weekend (of course!) and I called Precision based on the great online reviews. It was very late in the afternoon and they came out at EXACTLY the time they said. The technician was personable, quick and seemed very knowlegeable. Even gave me a few tips on how to keep it squeak free. Would highly recommend this company.

- Kathleen Davis

Did a great job!! Showed up when he was suppose too, fixed garage door, charged a fair price and outstanding customer service. Thanks!! That's hard to find these days.

- Stephanie Upshaw

Wes came out and fixed both door openers and replaced a broken spring. He was friendly, courteous and knowledgeable. He did a great job, and the cost was about one half what I was expecting!

- Jon Simpson

I have used them several times & they are always quick to come out an quick to complete the service. The Service technicians are always polite, professional & knowledgeable about the problems and able to explain to my understanding. I would highly recommend Precision.

- Dale Glenn

I've used Precision for other garage door repairs and maintenance. The company offers great and courteous service from the telephone to the job site. Their prices are reasonable and their performance is outstanding!

- Joe Sells

Precision door replaced a failed circuit board on one of my openers. The service was quick and professional, performed by pleasant people. They certainly earned a 5-star rating.

- Neil Young

The cables on my garage door came off track on Sunday and I called Precision because of their BBB rating. The only reason they didn't come the next day was because of MY schedule! Rick was here bright and early Tuesday. He restrung the cable and then serviced the door to make it run smoother and quieter. Thanks for good customer service and technical expertise.

- Kay Due

There was no actual garage door repair work performed. Through Angie's List , I simply purchase a Garage Door Tuneup special (lubrication and rollers replacements). The serviceman, Mr. Michael, showed up on time as promised and very professional and informative with the work order. I appreciate Precision Doors Business and would reccomend their services.

- Ralph Christian

WE CALLED PRECISION THE FIRST TIME BECAUSE WE WANTED TO USE A COMPANY FROM THE BARTLET AREA.THEY EXCEEDED OUR EXPECTATIONS WHEN THEY ARRIVED PROMPTLY AND FIXED OUR DOOR VERY QUICKLY.THE TECHNICIAN WAS VERY PROFESSIONAL AND COURTEOUS.IT IS VERY REFRESHING TO HAVE A COMPANY THAT YOU CAN REALLY TRUST AND HAVE CONFIDENCE IN.I MIGHT ADD THAT THE GIRL IN THE OFFICE WAS VERY HELPFUL AND COURTEOUS TO US.I WOULD RECOMMEND PRECISION TO ANYONE NEEDING THIS TYPE SERVICE.

- Charles and Peggy Shettlesworth

He was very pleasant, got right on it and explained it to me. I am very pleased with the service.

- William Crosby

I have used Precision Door for years. Purchased a door at my last home and installation and service from Eric were great. Purchased a home in Harbor Town in Downtown Memphis and needed some new remote controls and outdoor key pad. Eric (as always) did a great job, on time and the work went quickly because Eric knows what he is doing.

- Robert Rowan

Pleasant young rep..explained problem & repaired ..nice job..will use again if needed..

- Alan Adler

Five stars! Thank you thank you thank you! Prompt, courteous, knowledgable, efficient!

- Mary Minor

***** 5 star rating ***** Your company came out after 5:00 on a Friday to help us get a broken door down so we could secure our building for the weekend. Thank you for your professional and prompt service to help us.

- Mark Thomas

Michael was the technician that fixed my garage door. We have had such a time getting the door to close. Well,THAT Michael worked until he found the problem and fixed us right up. Thank You Michael!!!

- Helen Hayden

Was very pleased with the service. Called about 11:15 and was told Wes would be here before 2 pm. Instead he was here at noon. Knew right away what the problem was and had it fixed before 12:45. I would recommend your company again. Rating of 5 found your company through a Google search.

- Pat Wade

Wes Smith arrived promptly, assessed the problem and quickly fixed it. He was courteous, easy to talk to and displayed the kind of skill that is admirable. If we have any other problem with our garage door I will call Precision immediately and request Wes Smith as the technician. Thank you Wes.

- Van Funderburk