I was very pleased with the work and prompt manner my door was repaired. Mr. Russell was very accommodating to work around my schedule. Both he and the person doing the repair were friendly, efficient and professional.

- GLORIA WINDLEY

Tech was great and very personable. He did tell me his name but I have forgotten it. Very professional!

- Calvin Brown

Eric came out within an hour of my first call. He immediately identified the main problem and also two other problems with my door. The door worked flawlessly afterward. I had a small issue with the door and called back to let Precision know, and Eric came and made sure the problem was taken care of very quickly. Service was quick and efficient, and now my door runs smoothly and more quietly than ever. I couldn't be more pleased!

- Robinson Mitchell

I appreciate your fixing my broken garage door this morning but I thought the pricing was outrageous. $69 for a service call on top of the $125 torsion reset seems excessive but charging another $69 for a bottom corner bracket that can be bought at any hardware store for less than $5 is userous. Would I use you again in an emergency - probably. Will I recommend you - no.

- BRUNDICK ED

After about 15 years use, our double garage door went on the blink. As it turned out, we had received an ad from Precision Door that described them as a top-notch company. I called them in the late afernoon and they set up a time for the next morning between 10 am and noon for their man to be out, giving me his name. A little past ten the next morning, Eric was here to repair my door. I was impressed with his courtesy and attitude and the manner in which he went about explaining the problems with our door and the options available to repair it. I appreciate him showing me the damaged parts. It made me confident of his honesty in knowing he didn"t try to sell me more than I needed. I don't remember when my door worked so quietly. Thank you for your excellant service.

- Franklin Gaither

Called in the morning and they had a tech come that afternoon. Diagnosed problem quickly and had parts needed on truck. An A+ in my book.

- ANN-MARIE KADIEN

Called late yesterday afternoon.Problem diagnosed over the phone and temporary solution outlined.This AM Randy called and arrived about 20 minutes later,rewired the sensor which solved the problem.A very personable,bright,and competent technitian!Many thanks.

- Maury Bronstein

Eric Kee was very kind and knowledgeable as well as on time. He has been to the house a number of times to work on the door. I have always been satisfied with the work done by Precision. It is helpful when the same technicians comes each time to work. Thank you, Lynn Logan

- Lynn Logan

On Saturday morning, March 2, I called your toll free phone number requesting an appointment for repair of my inoperative garage door. The operator that took my call cited me an appointment time of 6 o

- Richard Parker

The technician was very curtious and made sure the door was working properly after making several adjustments and replacing the wall remote. Thank you for a job well done.

- Wes Wisley

I was very satisfied with the service and technician you provided. I thought the price of the service call was a little high.

- John Thomason

I used Precision Garage Door recently for service on our garage door and was very pleased with the service and pricing. My reason for calling Precision however goes back to my experience with them a couple of years ago. It was Christmas Eve and my family had a trip planned to leave that day to see our families out of town. The car was all packed and our plan was to be on the road by 8:00 am for a few days. I got up early that morning to for an errand. When I tried to back out of garage I heard a loud crash. The cable on the garage door had broken and it would not go up or down. What was I to do? Nobody will come out on Christmas Eve and we could not leave our own garage later. It was 6:00 am and I got the yellow pages and began calling garage door companies. I left a message on Precision's answering machine and within 30 minutes I was called and told a technician would be out within 2 hours. The technician came and replaced our broken door spring and cables. We were able to leave for our trip by 8:30 am on Christmas Eve. Christmas was saved for us thanks to Precision Garage Door. Thank you for your tremendous customer service.

- DAVID MILAM

Awesome job! I am very pleased!

- Karen Elbert

Tech was very professional and fast!

- Vickie Burse

Rick the technician was pleasant and explained the problem with clarity. He was able to come ahead of his scheduled appointment. I will definitely use your service again and recommend your company to my friends. Definitely 5 stars.

- Virginia Hudson

Rick, my technician, highly qualified and I'm very satisfied with my door. He recognized other problems and repaired them,also. I recommend this company and give them 5 stars

- Levon Gillespie

On 12-2-14,my garage door broke with cars inside. Called Sears-was given 2 day wait. Google Precision & called who came right away. Lindsay and Wesley gave great customer service and were extremely professional. I highly recommend Precision...

- Kevin Nunnally

Rick a few years back was the technician who was dispatched to help rebalance my old wood door which got off track after a power outage. From that service call, I chose Precision again. He was again the technician who installed my replacement garage door. He did a superlative job and it was obvious from conversations he is passionate about his work and did all necessary to service me the customer even when additional time into the evening was required. I ordered a non stock special order window insert, the full sunray which took longer than I had hoped to be installed. When I submitted an inquiry, Soni Frazier was so professional, sympathetic and passionate about her service as well. She proactively contacted me with updates on the completion timing of the insert install by Rick.

- Carol Bohon

Lowell, thank you for such prompt and efficient service. My wife backed or attempted to back out of our garage last night without checking to ensure that the garage door was up. However, it was partially up or down. She backed my Jeep into it and the rest is history. Nevertheless, I call another company prior to calling yours. There was no answer. I googled and found Professional Door. I spoke with Dustin and he set up the appointment. Although it was scheduled for between 2-4 this afternoon I was contacted by Bob and he arrived around noon or so. We met, he looked at the door and pulled the dent out and reset the roller wheel and that was it. I asked him about the best lubricant to use on the door spring and roll wheels and he suggested WD-40 and some other from Home Depot and Lowe's. He was here and gone so fast that I thought he would have said, "Mr. Robison, there is no cost for that 10 second job." But he didn't. Thanks, and if we need service again we will call you.

- Willie Robison

Great job!

- Charles Shelton

The technician was very respectful & helpful. He explained everything well. Great job...thanks

- Jennie Wilkins

I ended up needing a whole new garage door. The technician however, fixed my door so it would accommodate our needs until the new door could be installed in two or three weeks. Super nice guy as well.

- Tracey Colombo

Five Stars. Knowledgeable technician. I was prepared to purchase a new system, but my existing on was fixed in less than an hour. I is a blessing to meet an honest repair man.

- Kathy Corhan

The garage door opener was installed in a professional manner. The technician was clean, personable, and on time. Thank you. However, he accidently dropped his cordless impact driver on the side of my project truck, which i recently had extensive paint and body work performed. There is now a dent and scratch on the driver's bedside. I understand accident's happen, but I asked him if we should push the vehicle out of the way before he started work. Please advise.

- Todd Mcclellan

Dear Mr. McClellan, I am so very sorry for the mishap at your home during the repair process. I have been trying to reach you by phone but have only been able to leave messages. Please call me at our office on Monday morning and we will make this right. Our owner, Lowell Wilson, is adamant about the 100% satisfaction guarantee. Please call me on Monday and we will begin the process of getting your truck back to the condition it was in before the incident. I look forward to speaking with you! Soni Frazier

They got here fast and unjammed the door and lubed the tracks. It's a non motorized door and it's never worked more smoothly. THANKS.

- Frank Butler

On-time, professional and knew what they were doing. Wes got the springs replaced in a jiffy, will not hesitate to call Precision again.

- Pierre E.

Bob arrived promptly and performed the work quickly telling me what was needed and what was OK. The total experience was great.

- James Collins

I called from ad in the yellow pages. Service Tech, Eric Kee came within 2 hours. He was courteous and very knowledgeable. He fixed my problem in short time. I thought the price was a little high, but it was a Saturday and many companies would not have got to me so quick. Over all, I was pleased with the service.

- Elmer Huddleston

The service provided by Precision is exemplary in all respect. They responded immediately to my request although it was already a weekend. The serviceman came timely and provided the repairs I needed, and did not try to talk me into something what was not needed. Overall this company provided an exceptional service which is unfortunately a rare exception these days. I strongly recommend to anybody with garage door issues!

- Robert Kozma

Great service. Will use again.

- Curtis Helms