The technician was on Time (thats a plus)thetech was very good at not just telling me the problem but showing it to me and explaining what happen. Very pleased....

- Kim King

Yesterday afternoon late, my garage door spring snapped. I called Precision and was quickly scheduled for an appointment today between 4 & 6 PM. They sent me a confirmation email which included the name of our technician, Brandon, and his picture. Brandon called me a little after 2 PM today asking if he could come early to fix our garage door. I said yes and Brandon arrived about 15 minutes later. I told him we had the spring replaced about two years ago and he let me know that with a two car garage door one spring would not last long. This was contrary to what a competitor, Overhead Garage Door Company, had said when they replaced the original two springs with one the last time. He quickly inspected the rest of the door and let me know that he may not be able to save one of the cables that had wound around the rod when the spring broke, but that the rest looked in good shape. He gave me an estimate of about $380 without the Angie's list coupon. I gave him the green light and watched him fly. He was able to unwind the suspect cable and after a good inspection told me it was savable after all. He went on to replace the broken spring with two new ones and after adjusting everything, lifted the door with one hand like it was new. Brandon was professional, personable, and fixed our problem very quickly. He was able to find a coupon which saved me more on the springs and brought it in at $291. Needless to say, I was more than impressed. Brandon even took a liking to our Grate Dane and asked to take his picture to show his wife. You just can't go wrong with a technician who your dog likes. The entire experience was a painless as could be and I would definitely use Precision again.

- Scot Fackler

Service was great and they didn't try to sell us anything we didn't need.

- Megan Jacus

I was very impressed by the way your company handled my call from start to finish. I especially loved the email sent out beforehand with the detailed information, the technician and a short bio of technician. Eric was friendly, timely, very informed and efficient. Job well done.

- Becky Kaplan

Very happy with my garage door repair service. Called for an estimate regarding replacing a broken spring based on other positive onsite reviews. They provided an oral estimate and options for reducing my cost over the phone. Promise of a short time frame (1 to 3 hours)for the service call was important as the garage door is very difficult to open having just a single spring, which was broken. Rick was very experienced and provided a good assessment and cost estimate of what was needed for the repair along with some other recommendations. I opted to have two door springs installed along with replacing older worn rollers. The repair was completed in a timely manner, and now my garage door works better and is quieter than it has ever been.

- Jerel Blair

My tech knew his stuff. Was on time & took care of my garage so quick i didnt believe he was finished. Great job!!!!

- Twanna Young

From the professional who answered the phone and set up the initial visit, to Brandon and his installation, I have been very impresssed. Brandon was punctual, knowledgeable and courteous, he explained my options and after the installation, gave me a very good explanation of the new opener and it's features. This is the second time I have dealt with your company with the same impressive service and I have no hestitaion in recommending you to anyone looking for honest and professional service.

- Max Simons

eric was very professional and fixed the problem in a very timely manner would not hesitate to call again.

- David England

Showed up on time. Neatly dressed and immediately examined the broken garage door spring and other things that needed repair on the door. Explained all proposed repairs and cost. Did not try to sell us extras, etc. We inquired about the cost of outside keypad which we had been wanting. Cost was reasonalbe and they installed the keypad after repairing garage door spring. Overalll professional all they way and were always willing to answer any questions we had about the repair. If any of our friends or associates have need for garage door repair or replacement, we will DEFINITELY RECOMMEND Precision.

- Billy Landreth

I could not be more pleased with the installation of my new garage door. The Precision technician (Rick) replaced everything and even took the time to fix my light and reset the garage door opener to the correct force. All of this service at a reasonable price. I will recommend Precision to everyone that I know that needs any service they provide. Oh, by the way, it only took about two (2) hours.

- YZ Stocklin

Rick was very knowledgeable in correcting the problem and extremely professional in handling the situation. I will not hesitate to call you again if the need arises.

- ray diehl

I was headed to the store on Sunday morning and discovered my garage door wouldn't work. I googled online to find 24/7 garage door companies. I decided to call Precision Door after reviewing their website, checking Better Business Bureau and reading several of the reviews. It was a great choice. The service was scheduled for the following day(since I could live one day without the door operating). My technican Rick was on time, friendly, professional and diagnosed the problem immediately. I had to have the torsion spring replaced. He then began the repair and finished in record time. He was very knowledgeable and answered all of my questions. He checked to ensure all other components of the door were in working order. During that check he found my pully chain had to much slack and recommended I replace the gear & sprocket assembly which I did. Before he left he ensured the door was working properly. I was very impressed with Precision Doors and Rick. There wasn't any high pressure sales tactics during this visit. I felt the service I received was superior. I would like to give a big THANKS to Rick for his great customer service. It's rare to get good customer service these days. I would highly recommend this company and plan to use them for any future garage door needs.

- Tuere Imhotep

Eric did a professional job. I will use this company in the future.

- McDermott Milton

Precision representatives installed and has serviced my garage door for more than five years. I have been very pleased (5) with the installation and service.

- charles Brown

Eric was right on time (actually a little early). Knew immediately what was causing my problem. Gave me an estimate, repaired the problem, and then helped me with a couple of other small issues related to the garage and my automatic gate. He was courteous, knowledgable, and extremely helpful. When necessary, I will definitely call him again and recommend him to my friends.

- Thomas Patterson

Called on Tuesday night and Eric was at the house Wed morning. Excellent job and quick too. Eric was done in 30 minutes.

- cathy ng

Outstanding service - timely, effective and cost-efficient. Who could ask for anything more - oh, and friendly.

- Richard Potts

I have used Precision since 2006 and have always received excellent service from them. I especially like Eric, one of their technicians.

- Lee Harness

My garage door was broken...needed quick fix. Looked in yellow pages and noticed the coupons. Also checked online and found good comments from customers plus a $10 further discount by liking on Facebook. The rep who came to my home was a gentle giant. He was kind and thorough. I like Rick. He also knew his job and went the extra length to do the job right.

- Steve Billings

Excellent response time, arrived and repaired door shortly after I called. Brandon, technician, repaired the door within minutes after arrival. Will definitely use Precision again.

- REISINGER DAN

Great service and technicians. Always curteous, knowledgeable and quick.I am glad I switched providers.

- Eileen Itkowitz

Rick called before he came out. He came when he said he would. The job was done swiftly and the garage was cleaned afterwards. I will recommend your company to everyone in Davies Plantation.

- Bob Morgan

I was very pleased with the work and prompt manner my door was repaired. Mr. Russell was very accommodating to work around my schedule. Both he and the person doing the repair were friendly, efficient and professional.

- GLORIA WINDLEY

Tech was great and very personable. He did tell me his name but I have forgotten it. Very professional!

- Calvin Brown

Eric came out within an hour of my first call. He immediately identified the main problem and also two other problems with my door. The door worked flawlessly afterward. I had a small issue with the door and called back to let Precision know, and Eric came and made sure the problem was taken care of very quickly. Service was quick and efficient, and now my door runs smoothly and more quietly than ever. I couldn't be more pleased!

- Robinson Mitchell

I appreciate your fixing my broken garage door this morning but I thought the pricing was outrageous. $69 for a service call on top of the $125 torsion reset seems excessive but charging another $69 for a bottom corner bracket that can be bought at any hardware store for less than $5 is userous. Would I use you again in an emergency - probably. Will I recommend you - no.

- BRUNDICK ED

After about 15 years use, our double garage door went on the blink. As it turned out, we had received an ad from Precision Door that described them as a top-notch company. I called them in the late afernoon and they set up a time for the next morning between 10 am and noon for their man to be out, giving me his name. A little past ten the next morning, Eric was here to repair my door. I was impressed with his courtesy and attitude and the manner in which he went about explaining the problems with our door and the options available to repair it. I appreciate him showing me the damaged parts. It made me confident of his honesty in knowing he didn"t try to sell me more than I needed. I don't remember when my door worked so quietly. Thank you for your excellant service.

- Franklin Gaither

Called in the morning and they had a tech come that afternoon. Diagnosed problem quickly and had parts needed on truck. An A+ in my book.

- ANN-MARIE KADIEN

Called late yesterday afternoon.Problem diagnosed over the phone and temporary solution outlined.This AM Randy called and arrived about 20 minutes later,rewired the sensor which solved the problem.A very personable,bright,and competent technitian!Many thanks.

- Maury Bronstein

Eric Kee was very kind and knowledgeable as well as on time. He has been to the house a number of times to work on the door. I have always been satisfied with the work done by Precision. It is helpful when the same technicians comes each time to work. Thank you, Lynn Logan

- Lynn Logan