Read what people are saying
about Precision Garage Door in:

Rick the technician was pleasant and explained the problem with clarity. He was able to come ahead of his scheduled appointment. I will definitely use your service again and recommend your company to my friends. Definitely 5 stars.

- Virginia Hudson

Rick, my technician, highly qualified and I'm very satisfied with my door. He recognized other problems and repaired them,also. I recommend this company and give them 5 stars

- Levon Gillespie

On 12-2-14,my garage door broke with cars inside. Called Sears-was given 2 day wait. Google Precision & called who came right away. Lindsay and Wesley gave great customer service and were extremely professional. I highly recommend Precision...

- Kevin Nunnally

Rick a few years back was the technician who was dispatched to help rebalance my old wood door which got off track after a power outage. From that service call, I chose Precision again. He was again the technician who installed my replacement garage door. He did a superlative job and it was obvious from conversations he is passionate about his work and did all necessary to service me the customer even when additional time into the evening was required. I ordered a non stock special order window insert, the full sunray which took longer than I had hoped to be installed. When I submitted an inquiry, Soni Frazier was so professional, sympathetic and passionate about her service as well. She proactively contacted me with updates on the completion timing of the insert install by Rick.

- Carol Bohon

Lowell, thank you for such prompt and efficient service. My wife backed or attempted to back out of our garage last night without checking to ensure that the garage door was up. However, it was partially up or down. She backed my Jeep into it and the rest is history. Nevertheless, I call another company prior to calling yours. There was no answer. I googled and found Professional Door. I spoke with Dustin and he set up the appointment. Although it was scheduled for between 2-4 this afternoon I was contacted by Bob and he arrived around noon or so. We met, he looked at the door and pulled the dent out and reset the roller wheel and that was it. I asked him about the best lubricant to use on the door spring and roll wheels and he suggested WD-40 and some other from Home Depot and Lowe's. He was here and gone so fast that I thought he would have said, "Mr. Robison, there is no cost for that 10 second job." But he didn't. Thanks, and if we need service again we will call you.

- Willie Robison

Great job!

- Charles Shelton

The technician was very respectful & helpful. He explained everything well. Great job...thanks

- Jennie Wilkins

I ended up needing a whole new garage door. The technician however, fixed my door so it would accommodate our needs until the new door could be installed in two or three weeks. Super nice guy as well.

- Tracey Colombo

Five Stars. Knowledgeable technician. I was prepared to purchase a new system, but my existing on was fixed in less than an hour. I is a blessing to meet an honest repair man.

- Kathy Corhan

The garage door opener was installed in a professional manner. The technician was clean, personable, and on time. Thank you. However, he accidently dropped his cordless impact driver on the side of my project truck, which i recently had extensive paint and body work performed. There is now a dent and scratch on the driver's bedside. I understand accident's happen, but I asked him if we should push the vehicle out of the way before he started work. Please advise.

- Todd Mcclellan

Dear Mr. McClellan, I am so very sorry for the mishap at your home during the repair process. I have been trying to reach you by phone but have only been able to leave messages. Please call me at our office on Monday morning and we will make this right. Our owner, Lowell Wilson, is adamant about the 100% satisfaction guarantee. Please call me on Monday and we will begin the process of getting your truck back to the condition it was in before the incident. I look forward to speaking with you! Soni Frazier

They got here fast and unjammed the door and lubed the tracks. It's a non motorized door and it's never worked more smoothly. THANKS.

- Frank Butler

On-time, professional and knew what they were doing. Wes got the springs replaced in a jiffy, will not hesitate to call Precision again.

- Pierre E.

Bob arrived promptly and performed the work quickly telling me what was needed and what was OK. The total experience was great.

- James Collins

I called from ad in the yellow pages. Service Tech, Eric Kee came within 2 hours. He was courteous and very knowledgeable. He fixed my problem in short time. I thought the price was a little high, but it was a Saturday and many companies would not have got to me so quick. Over all, I was pleased with the service.

- Elmer Huddleston

The service provided by Precision is exemplary in all respect. They responded immediately to my request although it was already a weekend. The serviceman came timely and provided the repairs I needed, and did not try to talk me into something what was not needed. Overall this company provided an exceptional service which is unfortunately a rare exception these days. I strongly recommend to anybody with garage door issues!

- Robert Kozma

Great service. Will use again.

- Curtis Helms

Grateful for weekend repair, promp & professional service from Eric. Will use Precision again and refer to others!

- William Mitchell

Great work & service...

- James Maint

I was impressed with the service and courtesy of the technician. He arrived timely and had the necessary parts and preformed my repairs effectively. I have used your services several years ago and knew where to call. The number one on my garage wall.Eric was my technician.

- Frances Littlejohn

The technician, Eric Kee arrived promptly and performed service quickly. Excellent service at a fair price.

- Laura Eason

Technician was Rick who was very efficient. He also repaired two minor problems which I really appreciate getting done. The main problem was a damaged sensor which he very quickly repaired.

- Varna Love

I looked at garage door repairs for the Bartlett area, and the BBB held you in high esteem. I also looked up customer reviews, and your technicians are well respected and on top of their game according to your other customers. You can add my name to the list of VERY satisfied customers. Rick was very cordial, approachable, and knowledgeable. I was glad to get the repairs done so quickly after calling, and he even helped me find a coupon to use! I would recommend your company highly to my friends!

- Alice Putnam

I found your ad in the Yellow Pages. I called the BBB and learned your company had an A+ rating. Then I called to schedule an appointment for an estimate. I was very impressed with your customer service. I received an e-mail confirming my appointment time and advising me that my technician would be Eric Kee. Mr. Kee was on time and gave me an estimate for a new garage door and a garage door opener. Your company's price was a little higher than the other estimate I received from another company. I chose your company due to the BBB rating and your excellent customer service. I know I made the right choice. Mr. Kee did an excellent job.

- Charlotte Whitby

Nate showed up on time, was clean and professional, quickly diagnosed the problem with my door, gave me the price, and repaired the problem. I am totally satisfied with the service, and am glad to have a reliable company to call if there are any future problems with my garage door.

- Kathleen Zalesak

Great company to do business with. Very professional. Arrive at the predetermined time. Fixed Garage openers immediately. Would highly recommend.

- Peter Singer

Mr. Scheiderer arrived as scheduled, immediately determined the garage door problem, had the needed parts on his truck, and made the repair in no time. He was very courteous and professional. Mr. Scheiderer has worked on our garage door at other times and has always been consistent in providing excellent service.

- Ann or David Poteat

Rick was here right on time, showed me the problem (broken spring) and told me what it would cost to fix it. He had parts on his truck and had the repair done in less than one hour. Was very nice too. I would use them again.

- Barbara McAdams

I had a company come out and look at my garage door before Precision. They were so unprofessional and I had to continuously call them to get information on an estimate. Needless to say, I called Precision. My experience was the total opposite. The technician came out Monday. My door was put on today which is Wednesday. The technicians were so polite and professional.

- Tondeleo Burse

He took care of my necessary repairs in no time. Thanks

- Peter Singer

Our garage door spring broke at the end of the day, locking both our cars inside. Precision came out that evening, and Bob had our garage door repaired in less than an hour! Great service and definitely worth the emergency repair fee!

- Suzanne Tomchuck