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Precision Garage Door of Memphis
about Precision Garage Door
has received 7 reviews, averaging 1.00 Stars:
Would not use this company. Scheduled a service, was told the (4 year old) garage door need to be repaired. Was given a quote for repairs. I waited approximately 6 months. I called to schedule the repair and was told that the cost had increased and provided an updated quote. I scheduled the repair, the technician came out and did not do any work. Went back to the office and sent 3 new quotes for various levels of work and each of the quotes were higher than the quote that I had received 5 days earlier.
- Rick LLoyd
Good morning, Mr. Lloyd, this is Carrie with Precision Door. I just spoke to you on the phone and was sure hoping that we could rectify your decision to cancel. I sincerely apologize for the misunderstanding with the prices on our estimates, and do hope that you will reconsider using us in the future if you have any other repair needs.
Residential Technicians: Matt McNatt
I called Precision Door at approximately 11 AM concerning my garage door would not open. At 12:15 John Bennett, Precision Door's technician arrived!! I was very much impressed with my call being expedited so quickly. Most service calls do not happen that quick. John noticed that I had a broken spring and he was able to replace the spring at a reasonable price. He had completed the job by 1:00PM. I was very impressed with John, his knowledge and work ethics. I would highly recommend Precision Door for any of your garage door needs
- Bill Harris
Mr. Harris, thank you so much for your wonderful review for John. We appreciate your feedback and do hope if you have any other garage door needs in the future that you give us a call.
Residential Technicians: John Bennett
You all didn’t meet my expectations My problems were not solved instead the technician suggested we buy a new door for $1700, he even didn’t come prepared to work. I called another company and they came out and fixed my garage door the same day for $230.All I needed was a set of cables and realign my rollers to the track.
- Chris Igberaese
Mr. Igberaese, we would like to apologize the we were not able to come to a resolution to repair your garage door. We submitted estimates based on the condition of your door and felt that replacement was the safest course of action.
Residential Technicians: Michael Falberg
Some one came a looked at building and I thought all was good. He called back later and said his manager needed to look at it. Set it up for the next day. Waited an hour and a half - no show, no call. I finally got someone to answer phone and was told they did not know what happened. Have heard nothing else. I left work early one day to meet one of you and was late another day to meet again. No call, no quote - not sure if this is what is to be expected.
- John Carlyle
Great job for us! Your technician was a problem solver and we really appreciate it.
- Larry Jensen
No complaint. The guy who came was very nice. Thanks
- Hb Rajendra
Residential Technicians: Matt McNatt
Way too expensive. Pricing is deceiving: labor was just $69 but sure too much was made on the $434 in parts. I wanted a better estimate on the phone. Once tech got here, I was locked into the $69 service fee and so couldn't get a second opinion. A neighbor recommended you but I won't.
- Donald Roshak
We try very hard to provide straight forward and upfront pricing on all our parts and services. In addition, we strive to provide the highest quality parts and services at fair and reasonable prices. Our goal is to fix your garage door right the first time, which will ultimately save you time and money in the long run. However, in the event you are sincerely of the opinion that you were deceived or mislead, I would encourage you to contact the office and ask to have a manager review the circumstances. We offer a 100% customer satisfaction guarantee, so I am confident any misunderstanding can be resolved.