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about Precision Garage Door in:
Memphis, TN
Precision Garage Door of Memphishas received 1167 reviews, averaging 4.95 Stars:
Memphis, TN
Product:
Memphis, TN
Arrived early, listened attentively, quickly resolved concerns. Great organization stands behind work
- Hal Schneider
Memphis, TN
This is not the first time I have used your services.....I am a repeat customer I think you always do a very professional jab
- Preston Winston
Product:
Residential Technicians: Jason R.
Memphis, TN
This morning when closing my garage door it jumped the tracks. Called Precision's national number. Lady said to get service same day would be $199 emergency service fee. I recall the TV commercial stated same day service. But I needed the garage door repaired same day. So, I told her to schedule the appointment. Was told the tech would be at my house between 12:00 and 2:00 Jason arrived at 2:35 and after his survey of the hanging double garage door he fully explained what parts need replacing and why. Told me what the repairs would cost and the different options available. I elected to put the money on a new door installation. Existing door is over 11 yrs old. Jason said he would get our garage door working safely at no cost due to the new garage door shipment not available until mid Aug. It's obvious Jason knew what he was doing. In a short time he had the hanging garage door back on the tracks and door working properly. Jason was friendly and professional. Its was refreshing to be told the "what and why" regarding the repairs needed. I am very pleased with Jason and Precision Overhead Door. My bill included the $199 fee for emergency same day service. I did not object. However, I don't understand why the "Same Day Service" logo is on their website and also was on Jason's service truck. I paid the emergency $199 fee. Perhaps I miss-understood what the lady told me. I did have a problem understanding her. No, I am not complaining. I told the lady to schedule same day service. I highly recommend Jason and Precision Overheard Door.
- Jerry Dodd
Memphis, TN
My Technician Jason was very professional explain things very well and did an excellent job!! Bravo!!
- Harold Carr
Product:
Residential Technicians: Jason R.
Memphis, TN
Jason was on time and easy to communicate with. He made a quick and accurate assessment and repair. He also offered good advice for maintaining the door.
- Harold Foster
Memphis, TN
Punctual, Polite & Thorough
- DJ
Memphis, TN
Very pleased with my serviceman, he went above what was necessary to solve my issues. I chose Precision based upon their BBB rating.
- Betty Martin
Product:
Memphis, TN
John Pugh did a out standing job. It didn't take him long at all. He was very nice. Thank you John.
- William Nelson
Memphis, TN
great service from Jason
- Thomas Farrar
Memphis, TN
did a great job
- Sheppie Quinn
Memphis, TN
We were very satisfied with our tech and his services.
- Quinton Brown
Memphis, TN
Everything was solved in less than a minute. The camera was off track. Very pleased with the outcome.
- Cassandra Keller
Memphis, TN
The service was great!!! Totally Professional service by your Technician Jason Rodriguez. Starting with the text msg introducing him and sending picture. He called me letting me know how minutes he was away. Outstanding Service, unbeatable!!!! My Son recommended you to me. He told me that the service was Great!!! The Service was SUPERB!!!! I have lived here 15 yrs and it's time for a new door, so I am going to purchase a new door. The Service was so GREAT....I am excited and can not wait for the new door!!!
- Linda Hawkins
Memphis, TN
The service was excellent. He was very professional and timely. Thank u for a job well done.
- Edward Jackson
Memphis, TN
Great service and an excellent technician that knew his business. We will definitely use Precision again.
- Tony Looney
Executive Leadership: Ben - Residential Manager/Operations Analyst
Memphis, TN
jason was great ! thank you for the service and thank you for sending a great guy to fix the garage door ! mark and diane
- Mark Spinolo
Product:
Residential Technicians: Jason R.
Memphis, TN
Smooth process for emergency repair late at night - Thank you!
- Cameron Cooley
Memphis, TN
On time service
- Ricardo Pender
Memphis, TN
Jason was very prompt and did a good job.
- Scott Shelby
Memphis, TN
Jason was awesome He went way beyond helping me solve the problem was very knowledgeable if I need service again please and Jason He was a very nice respectable young man that took pride and everything he did so thank you
- Bobby Hodge
Memphis, TN
We needed an emergency repair and Precision came through for us. Scott did a great job in record time. We're back in business! We would definitely recommend Precision.
- Steven Lynn
Memphis, TN
Justin identified the problem with our gate opener very quickly, and returned with the necessary parts to make the repair. He provided guidance (which we needed) for handling our “down time” easily. Thank you. Justin.
- Phillip Johnson
Memphis, TN
Canyon is excellent! We needed our gate arm reprogrammed. He was timely and efficient.
- Darlene Newman
Memphis, TN
Your technician came to look at the problem we need a new garage door opener and they did not have one in the truck which I thought they were supposed to be fully stocked on parts had to reschedule
- Thomas Allen
Memphis, TN
Sorry for the delay in replying to this survey, but I have been having problems with my systems. All of my devices were scammed and I have been fearful of getting back on any device. However, your technicians were the most professional and courteous that I have ever met. I was so blessed to have such professional and kindly men in my presence. Please thank them for me! I would still like to have the wireless opener installed that the technician suggested for me to get in case of power failure!
- Eula Brooks
Memphis, TN
Service was expedited and on point, came back the next day when I noticed something still not working correctly and fixed it as well.
- Anonymous
Memphis, TN
Excellent service. I had a bad experience calling a repair man for washing machine after selecting on internet. So now I was skeptical when selecting a garage door opener repair service. However, it turned out great. Customer service lady was very nice, answered my questions and scheduling was easy. I loved the instant texts and emails that showed schedule and when repairman would arrive. In fact repair man was in area early and called and asked if he could arrive in 5 minutes. Then I got a text with a short bio and picture of repairman. Gave a personal touch. Matt McNatt was great. Diagnosed problem quickly and explained needed repair and cost. I was concerned about the age (16 yrs) of the unit and asked if it was his unit would he install a new unit or do the repair. He said I had an excellent unit and that the repair would work and last many more years. He could have "hosed" me and said I need a new unit but gave me an honest opinion. I appreciated that. The cost was very fair and he repaired quickly. Unit works great and he also went over the whole door and components and gave me opinion on condition. I would recommend Precision Door for your service. Thanks Matt.
- Ed Diminick
Memphis, TN
Our technician, Jason Rodriguez, was amazing! He arrived on time and immediately knew what the problem with my garage door was, and he told me that my attempts to fix it myself should never have had to happen! That’s the last time I’ll cal Overhead Door of Memphis directly. It will be Precision Door Services all the time from now on. But I have a feeling that I won’t have to cal them until next year for an annual inspection! Thank you Jason!
- Deena Thomas
Memphis, TN
The technician came early, he checked everything on the garage door to ensure all is well with the door. He was polite and nice and the broken springs were changed within 45 minutes. Job well done.
- Steven & Paulette Thompson
Product:
Residential Technicians: Jason R.
(901) 290-3018
(901) 290-3018(901) 654-4284
(901) 654-4284(901) 286-2461
(901) 286-2461(901) 466-2506
(901) 466-2506(901) 654-4284
(901) 654-4284(901) 654-4284
(901) 654-4284(901) 466-2506
(901) 466-2506(901) 451-8954
(901) 451-8954(901) 290-3018
(901) 290-3018(901) 290-3018
(901) 290-3018(662) 655-1472
(662) 655-1472
Response was timely and repair was completed quickly and professionally. Thank you. Judy G. Brown
- Judy Brown