Garage Door Repair Reviews in Memphis, TN (Page 39)

Troubleshot issue with opener remotes not working; replaced the circuit board. Also replaced the weatherstripping on bottom of door. Rick was professional and very personable. I give this service call 4 stars, instead of 5, due to the fact that when I called in to schedule the service, I was quoted incorrectly on replacing the weather stripping. It was quoted over the phone with the assumption that the aluminum stripping needed replacing as well ($11 per foot). I discovered this once Rick arrived. When I ended the call to your office, I thought this was extremely expensive for rubber stripping. If I didn't have the remote control issue, I would not have scheduled the visit. Fortunately, once Rick arrived, he realized what I really needed and the price for the stripping was a lot less expensive that I thought. Rick was thorough and determined to find and fix my problem with the remotes. He offered me a couple different options for repair and didn't push anything that I didn't need. Lowell, Rick is a great asset and takes care of customers as if he was the owner. Commitment to service and a sense of ownership is harder to find these days; let him know that you appreciate him!!!

- Patricia Morrison

Nate was very personable (even tho it was hot as _____) He fixed my problems which were a loose top connection and the remote lost it's code. He fixed both and showed me how to push the button to reset the remote. I appreciate the timely service, and won't mind calling again should I need further service. May ask for window panels shortly. We also discussed that possibility.

- Carol Hughes

Very happy with our service! Precision came highly recommended by my family members. The nice man on the phone who made my appointment and Rick who came to fix our door were so nice and professional. Rick explained our door's mechanical problem and the causes of it very clearly to me. He was done in about 30 minutes. Great service from a trustworthy people! Our door is so old and ill-fitted, so we will be back soon to buy a new door from Precision! But I received no pressure to do so. It is simply a practical decision for the future. Thank you so much!

- Kate Parker

Rick was very kind, professional, and honest. He took the time to show me what needed repair and what was still in good working order and did not need replacing. He did not try to sell me items that I didn

- Amanda Smith

Have used Precision for garage door repairs for 4 or 5 years. Always well satisfied with the work, technicians very knowledgeable and pleasant. Rapid service calls invaluable. Well pleased on all counts.

- Maury Bronstein

Quick same day service. Good job. Thank you.

- Ronnie Harville

repair done very timely with no mess for me to clean up.

- Gloria and William Ingram

Rick did an outstanding job. Very Professional and dedicated to his company and the work he did today. He was one of the best Service Techs I have met. Great Job - Precision ! ! !

- David Dunn

I have used Precision Door Services for repairs on residential and commercial doors and have always been pleased with their scheduling, performance and price. Thank you for being dependable!

- Julia Ray

Another friendly, courteous and efficient repair job from Eric. Thanks for great work which I can always count on.

- Michael Amick

Great service. Repair was quick!

- Cathy Cozzens

I think he did a good job.

- Walter Rotchild

Outstanding job! The mainspring on my door broke late Friday night. I placed the call Saturday morning. Precision answered the phone (no voicemail!) and were able to make an appointment for that afternoon. My rep even showed up a little early and made a fast repair. I could not ask for more.

- Phil Carter

Super!!!! Prompt, efficient and personable technician.

- Richard Kremer

Quick response from my 1st call to the service call scheduled to the work performed by quick & knowledgable tech. Very please with intire process! Will continue to use & referr. Excellent experience,thank you

- Dale Glenn

Rock was very professional and exceeded my expectations.Very satisfied.

- Ruthie Tate

I have used Precision before, and was very satisfied with their work, and when I had another problem, I contacted them again. This visit was timely, and took very little time for the technician to

- Lea Rose

Couldn

- Alen Burch

The same day service was very timely, the repair man actually showed up at my home early! The repairman was professional and had all the tools needed to complete the service performed.

- Terricka Hardy

The technician was on Time (thats a plus)thetech was very good at not just telling me the problem but showing it to me and explaining what happen. Very pleased....

- Kim King

Yesterday afternoon late, my garage door spring snapped. I called Precision and was quickly scheduled for an appointment today between 4 & 6 PM. They sent me a confirmation email which included the name of our technician, Brandon, and his picture. Brandon called me a little after 2 PM today asking if he could come early to fix our garage door. I said yes and Brandon arrived about 15 minutes later. I told him we had the spring replaced about two years ago and he let me know that with a two car garage door one spring would not last long. This was contrary to what a competitor, Overhead Garage Door Company, had said when they replaced the original two springs with one the last time. He quickly inspected the rest of the door and let me know that he may not be able to save one of the cables that had wound around the rod when the spring broke, but that the rest looked in good shape. He gave me an estimate of about $380 without the Angie's list coupon. I gave him the green light and watched him fly. He was able to unwind the suspect cable and after a good inspection told me it was savable after all. He went on to replace the broken spring with two new ones and after adjusting everything, lifted the door with one hand like it was new. Brandon was professional, personable, and fixed our problem very quickly. He was able to find a coupon which saved me more on the springs and brought it in at $291. Needless to say, I was more than impressed. Brandon even took a liking to our Grate Dane and asked to take his picture to show his wife. You just can't go wrong with a technician who your dog likes. The entire experience was a painless as could be and I would definitely use Precision again.

- Scot Fackler

Service was great and they didn't try to sell us anything we didn't need.

- Megan Jacus

I was very impressed by the way your company handled my call from start to finish. I especially loved the email sent out beforehand with the detailed information, the technician and a short bio of technician. Eric was friendly, timely, very informed and efficient. Job well done.

- Becky Kaplan

Very happy with my garage door repair service. Called for an estimate regarding replacing a broken spring based on other positive onsite reviews. They provided an oral estimate and options for reducing my cost over the phone. Promise of a short time frame (1 to 3 hours)for the service call was important as the garage door is very difficult to open having just a single spring, which was broken. Rick was very experienced and provided a good assessment and cost estimate of what was needed for the repair along with some other recommendations. I opted to have two door springs installed along with replacing older worn rollers. The repair was completed in a timely manner, and now my garage door works better and is quieter than it has ever been.

- Jerel Blair

My tech knew his stuff. Was on time & took care of my garage so quick i didnt believe he was finished. Great job!!!!

- Twanna Young

From the professional who answered the phone and set up the initial visit, to Brandon and his installation, I have been very impresssed. Brandon was punctual, knowledgeable and courteous, he explained my options and after the installation, gave me a very good explanation of the new opener and it's features. This is the second time I have dealt with your company with the same impressive service and I have no hestitaion in recommending you to anyone looking for honest and professional service.

- Max Simons

eric was very professional and fixed the problem in a very timely manner would not hesitate to call again.

- David England

Showed up on time. Neatly dressed and immediately examined the broken garage door spring and other things that needed repair on the door. Explained all proposed repairs and cost. Did not try to sell us extras, etc. We inquired about the cost of outside keypad which we had been wanting. Cost was reasonalbe and they installed the keypad after repairing garage door spring. Overalll professional all they way and were always willing to answer any questions we had about the repair. If any of our friends or associates have need for garage door repair or replacement, we will DEFINITELY RECOMMEND Precision.

- Billy Landreth

I could not be more pleased with the installation of my new garage door. The Precision technician (Rick) replaced everything and even took the time to fix my light and reset the garage door opener to the correct force. All of this service at a reasonable price. I will recommend Precision to everyone that I know that needs any service they provide. Oh, by the way, it only took about two (2) hours.

- YZ Stocklin

Rick was very knowledgeable in correcting the problem and extremely professional in handling the situation. I will not hesitate to call you again if the need arises.

- ray diehl