Garage Door Repair Reviews in Memphis (Page 2)

Great service.

- Robert Emily Mosby

Jason from Precision Service repaired our springs, rollers and pulley looking pieces in less than an hour and had our garage door purring up and down the track! Great work and expertise!!! Recommend them for your garage door repair!!!

- Norbert Zimmermann

Precision came out quickly to install a new garage door opener. Casey did an outstanding and thorough job of installation and explaining how to use the new opener and MyQ app. I am thrilled by the work!

- Gerry Peak

I called to get a check up on my garage door. I have used you in the past, when I first moved here. I needed new springs and a new garage door opener and was extremely pleased with the service and price. While I am extremely please with the service I received for this garage door check up, I am somewhat put off about the price. I believe every service should be paid what they are worth however $219.94 for 15 minutes of work seems quite high. $89.00 to come out plus $129 to look at the garage door. Nothing was wrong with the door so the tech greased it. I did know the charge and agreed to it but believed it was high then. When it only took 15 minutes it was very disappointing. That is $14.66 per minute. I also realize there is drive time to get here. Plumbers charge less. Now there is no listing under your pre-choices in your "Service Performed". I called for a check up and that is not listed. Only repairs or replacements are listed. That is not what happened so I had to choose one in order to send a review and "Garage Door Repair" is inaccurate.

- Pam Nash

Pam, Thank you for taking the time to share your feedback and for being a returning customer. We truly appreciate your continued trust in our company and are grateful to hear that you were pleased with both your previous service and the professionalism of our technician during this recent visit. We understand your concerns regarding the cost of the inspection. Our service pricing reflects not only the time spent at your home, but also the technician's expertise, training, travel time, vehicle expenses, insurance, and the ability to thoroughly evaluate your garage door system to identify potential issues before they become costly repairs. Even when no repairs are needed, our goal is to provide peace of mind that your door is operating safely and properly. That said, we understand how the value of a service can feel different when the visit is completed quickly, and we appreciate your honest perspective. We would much rather hear this feedback than have you leave feeling disappointed. We also appreciate you bringing the review form issue to our attention. You're correct that a routine garage door inspection or tune-up is different from a repair or replacement, and we understand how the available service categories could be confusing. We have shared this feedback with our manager and he has refunded you for the service provided. Thank you again for your business and for giving us the opportunity to serve you. We value your comments and hope to continue earning your trust in the future.

Spring broke was able to make appointment online for next day. Payton was very polite and efficient.

- Cindy Durco

Tyler was very polite and found and “fixed” my garage door problem and was early for appointment, but called ahead if time to verify if I was ok with that. Thanks

- Joelle Richardson

First off, let me commend your company for scheduling my appointment in such a timely and efficient manner. Secondly, your technician, Roger Emmerson, was able to pinpoint the problem right away and explained in detail what it was to me. He was courteous and very efficient in installing a new opener. He explained to me how the new system operated so that I could easily understand. I am very pleased with the new system and appreciate Roger's work ethics. He's a keeper!

- Mary Faulkner

I've been a loyal customer of Premier Doorsfor over a decade. They provide excellent customer service with reliable and professional technicians. Fast and friendly service at fair prices!

- Chris Desmond

Our technician, Dillon, was extremely knowledgeable, professional, and friendly.

- Katrina Bew

Roger was amazing! Punctual, efficient, and a clear communicator. He got our repairs done smoothly and quickly.

- Lisa Ramirez

Precision Door has the best reputation. Great customer service and fast responses to calls. Our new garage doors had a piece of trim come away from the door facing and Ashley sent Connor Bryant out the same day. He arrived right on time, was friendly fast and very professional. Thanks again for the fabulous customer service.

- Gregg Coats

I am unable to say enough good things about the repair service that Triston provided. He was detailed. He was careful. He addressed every issue and THEN he went further and took care of all of the loose nuts. The young man is WONDERFUL and you will not be able to find anyone as meticulous and polite as he is. He also took care of my daughter's garage door and I asked for him because she had the same WONDERFUL experience that I had. I greatly appreciate the extremely prompt service that was provided.

- Alan Teal

Jason did a very professional and excellent job solving our problem.

- Herbert Gerson

Terrific service. The technician, Treston, was very courteous, knowledgeable and professional. Did an excellent job installing a new garage door opener and took took the time to insure all my questions were answered about the system.

- Ron Shettler

We’ve been using Precision for years now, & never had a bad experience. The technician arrives when expected, sometimes earlier, but never w/o calling, he’s always pleasant & efficient, & the job’s always done well.

- Mimi Wade

Great Service with Technicians that absolutely know what they are doing. They have been taking care of the maintenance of my garage door for 12 years now. Would not call anyone else. Repairs, upgrades --whatever you need --it is done right and done right the first time. :))) !!! This time I had a keypad installed and my rollers replaced (rollers were original to the home I feel certain.

- Bernadette VanWormer

Precision is an outstanding company. Technicians are real professionals, friendly, knowledgeable and always willing to answer customer questions. Caleb repaired my very old gate, Everything is working perfect. Precision is a company I would highly recommend to friends & family. And that my friends you can take to the bank.

- Tyrone Taylor

Casey is the best.. he is the reason I use your company. The company is very fortunate to have such a wonderful employee. He honest, professional and personable

- Linda Bourgeois

Prompt courteous service!

- John Bell

Technician Clancey did a good job today. He was efficient, knew immediately what the problem was before I opened the garage door. He knew his job, replaced the broken spring and checked the other doors to look for any issues with them. I have been very pleased with my new remote door opener and was pleased at how fast a technician was sent out to repair my garage door today. I will call again if I have any problems and recommend your company if anyone needs your service.

- Betty Pickens

FROM THE FIRST CALL TO THE TECHNICIAN THAT FIXED OUR DOOR WE WERE MADE TO FEEL LIKE WE WERE YOUR ONLY CUSTOMER. ENTIRE SITUATION WAS MADE EASIER AND LESS STRESSFUL BY ALL YALL HELP AND ATTITUDE.

- Morris Thomas

Trestan was awesome. Quick service, very professional and accommodating.

- Mala Dotson

Quick response, extremely helpful.

- Melissa Hughes

Brandon was awesome! He arrived ahead of schedule and took the time to explain the best solutions rather than just a quick fix. From start to finish, the communication and service were seamless. Highly recommend!

- Trice Patterson

Thank you, Tyler, for a quick and professional service call to repair our garage door.

- Bryce Hipp

GREAT TECHNICIAN -CONNOR. HE WAS VERY KNOWLEDGEABLE AND HONEST IN HIS ACCESSMENT OF MY PROBLEM.

- Deloris Brown

Excellent work and explanation of our problems

- Michael Deshazo

Precision Garage Door company did an excellent job of responding to my request. The phone operator was polite and she scheduled the service appointment that worked with my schedule. The technician, Mr. Naylor, was prompt, cordial, respectful, and professional. He did an excellent job of servicing the garage door. I appreciate that he did a thorough inspection of the garage door. He listened and answered all my questions. I highly recommend Precision Door Service.

- Karen Hall

Dillon Kirby did an excellent job of replacing the worn out garage door opener. Work was completed quickly and professionally and he took the time to explain how the new unit works.

- C Garrison

Great experience. Payton was honest and didn’t try to sell me something I didn’t need.

- John Edoff