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about Precision Garage Door
Precision Garage Door of Memphishas received 3292 reviews, averaging 4.96 Stars:
Germantown, TN
Olive Branch, MS, MS
I found Precision on the web and read reviews of customers and was satisfied with their positive comments. The repairs done to my garage door were not cheap, but this door has never operated so smoothly and quietly. This company is very trustworthy and does superior work.
- Donna Martin Gambill
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Executive Leadership: Rick - Commercial Division Manager
Memphis, TN
Rick a few years back was the technician who was dispatched to help rebalance my old wood door which got off track after a power outage. From that service call, I chose Precision again. He was again the technician who installed my replacement garage door. He did a superlative job and it was obvious from conversations he is passionate about his work and did all necessary to service me the customer even when additional time into the evening was required. I ordered a non stock special order window insert, the full sunray which took longer than I had hoped to be installed. When I submitted an inquiry, Soni Frazier was so professional, sympathetic and passionate about her service as well. She proactively contacted me with updates on the completion timing of the insert install by Rick.
- Carol Bohon
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Executive Leadership: Rick - Commercial Division Manager
Memphis, TN
Lowell, thank you for such prompt and efficient service. My wife backed or attempted to back out of our garage last night without checking to ensure that the garage door was up. However, it was partially up or down. She backed my Jeep into it and the rest is history. Nevertheless, I call another company prior to calling yours. There was no answer. I googled and found Professional Door. I spoke with Dustin and he set up the appointment. Although it was scheduled for between 2-4 this afternoon I was contacted by Bob and he arrived around noon or so. We met, he looked at the door and pulled the dent out and reset the roller wheel and that was it. I asked him about the best lubricant to use on the door spring and roll wheels and he suggested WD-40 and some other from Home Depot and Lowe's. He was here and gone so fast that I thought he would have said, "Mr. Robison, there is no cost for that 10 second job." But he didn't. Thanks, and if we need service again we will call you.
- Willie Robison
Memphis, TN
Great job!
- Charles Shelton
Germantown, TN
Eric came out the same day that I called about our problem with the garage door. He even called ahead of our appointment time asking if it worked for us if he came early. I was not home while he did the repair but my husband said that he was in and out pretty quickly and even suggested we consider replacing some parts that looked like they were wearing. (My husband opted out of this additional service but I wish we would've gotten it taken care of right then) Thanks for the heads up Eric. We will definitely be in touch again if we need additional service down the road.
- Kirsten Talley
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Rossville, TN
Nathan Hall was the technician who came to repair my garage door.He introduced himself,very polite and courteous.He went to work and within thirty minutes,he had my door working.He was very neat and cleaned his work area very good. I was expecting a big bill and was pleasantly surprised at the cost,great job Nathan.Frankie Needham
- Frankie Needham
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Cordova, TN
I highly recommend Precision Door. They were on time and very professional. The new nylon rollers installed on my garage door has reduced the noise tremendously. I give them 5 stars.
- Dianne Dunn
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Executive Leadership: Rick - Commercial Division Manager
Memphis, TN
The technician was very respectful & helpful. He explained everything well. Great job...thanks
- Jennie Wilkins
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Oakland, TN
Eric did a great job our garage door is like new.
- Danny Hughes
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Memphis, TN
I ended up needing a whole new garage door. The technician however, fixed my door so it would accommodate our needs until the new door could be installed in two or three weeks. Super nice guy as well.
- Tracey Colombo
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Collierville, TN
Very responsive. Have used them three separate times and have always been completely satisfied.
- David Bishop
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Memphis, TN
Five Stars. Knowledgeable technician. I was prepared to purchase a new system, but my existing on was fixed in less than an hour. I is a blessing to meet an honest repair man.
- Kathy Corhan
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Memphis, TN
The garage door opener was installed in a professional manner. The technician was clean, personable, and on time. Thank you. However, he accidently dropped his cordless impact driver on the side of my project truck, which i recently had extensive paint and body work performed. There is now a dent and scratch on the driver's bedside. I understand accident's happen, but I asked him if we should push the vehicle out of the way before he started work. Please advise.
- Todd Mcclellan
Dear Mr. McClellan, I am so very sorry for the mishap at your home during the repair process. I have been trying to reach you by phone but have only been able to leave messages. Please call me at our office on Monday morning and we will make this right. Our owner, Lowell Wilson, is adamant about the 100% satisfaction guarantee. Please call me on Monday and we will begin the process of getting your truck back to the condition it was in before the incident. I look forward to speaking with you! Soni Frazier
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Memphis, TN
They got here fast and unjammed the door and lubed the tracks. It's a non motorized door and it's never worked more smoothly. THANKS.
- Frank Butler
Germantown, TN
eric did a great job.
- Jim Weed
Germantown, TN
Had repaired my door early last year and was very pleased at quality of work and professionalism. The technician was on time, was very professional, and did the work necessary and needed. And, the price was extremely reasonable. We will continue to use Precision in the future for needed adjustments/or repairs. And will recommend them to others that may need such service.
- Audrey Wozniak
Memphis, TN
On-time, professional and knew what they were doing. Wes got the springs replaced in a jiffy, will not hesitate to call Precision again.
- Pierre E.
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Eads, TN
GREAT FAST SERVICE ! VERY PROFESSIONAL !
- Sam Brummet
Memphis, TN
Bob arrived promptly and performed the work quickly telling me what was needed and what was OK. The total experience was great.
- James Collins
Rossville, TN
It was such a pleasure doing business with your company. The service was excellent. Very informative. Rick was very professional and helpful. Great technician. Highly recommend to anyone who needs their garage door repaired. Thank you so much. Tim
- Tim Graves
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Executive Leadership: Rick - Commercial Division Manager
Collierville, TN
Eric was a true professional. He was on time, if not early! He obviously had seen problems like ours many times, and was able to fix our problem rapidly. When I have garage door needs in the future, I will be calling Precision!
- Ashley Rude
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Germantown, TN
Excellent Service! Service man arrived when promised and did a great job! He was Persistent to fix minor problem and he did. Thanks for a great job!
- Robert Lee
Memphis, TN
I called from ad in the yellow pages. Service Tech, Eric Kee came within 2 hours. He was courteous and very knowledgeable. He fixed my problem in short time. I thought the price was a little high, but it was a Saturday and many companies would not have got to me so quick. Over all, I was pleased with the service.
- Elmer Huddleston
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Cordova, TN
My garage door got completely off track where the door was just hanging from the ceiling instead of the mounting rails. This happened at around 2PM on a Saturday afternoon. I Google'd, "garage door repair, Memphis, TN" and Precision was the first thing to pop up. I quickly looked at the reviews, and then gave them a call. The tech was at my house in about 30 minutes [way earlier than scheduled, even!], and he had my garage better than new in just a matter of a few minutes! I was so relieved to see that the fix was simple, and glad that the tech was honest and fair about the entire repair. I recommend these guys for certain if you're looking for fast, fair, professional and affordable garage door repair. If I ever have another issue with my garage door, I'll be calling Precision again, without a doubt.
- Adam Lucchesi
Millington, TN
We originally called Precision to repair broken spring on old wooden door. However, the low cost and quality of a new door, opener and keypad was well within our budget. We are very satisfied with the work and Rick was very courteous and helpful. We have already recommended others call Precision.
- Paul Sessions
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Executive Leadership: Rick - Commercial Division Manager
Germantown, TN
Very good service. Price was fair. Will use their service again when needed.
- David Simerson
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Executive Leadership: Rick - Commercial Division Manager
Germantown, TN
Outstanding service. Showed up on time and fee was reasonable. Very professional. Garage door works better than new. Thank you Rick!!
- Daniel Griffin
Memphis, TN
The service provided by Precision is exemplary in all respect. They responded immediately to my request although it was already a weekend. The serviceman came timely and provided the repairs I needed, and did not try to talk me into something what was not needed. Overall this company provided an exceptional service which is unfortunately a rare exception these days. I strongly recommend to anybody with garage door issues!
- Robert Kozma
Cordova, TN
Quick response time and repair... Would definitely recommend for someone needing repairs done on their garage door...
- Aaron Batiste
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Office: (662) 964-1417
6901-D MS Highway 305
Olive Branch, MS 38654
Wes did a great job! Thank You.
- Bill West