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The technician, Kevin, was on time as scheduled. He was very friendly, courteous and most importantly efficient. He resolved my problem with skill and had me back up and running quickly. I certainly recommend Precision Door and if you're lucky enough to to have Kevin assigned to your issue you will be very pleased.

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I highly recommend asking to see if the technician, Michael, is available to schedule for your garage needs. Michael was kind, polite, thorough, informative and overall had a great attitude! He was able to install my new garage opener quickly and effectively. I will most definitely be asking for Michael again for any and all future garage needs that I may have.

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I cannot imagine having a better experience than I did. Of course the product quality is top of the line (I had to have a new opener and new springs). But the thing that is even better than that is the excellent service, all due to my technician Kevin’s superior skills - both his people skills and work skills. These days, especially for us not-so-young folks, you don’t necessarily expect to have such a good experience, but if all your employees are made from the same mold as Kevin, you’ll thrive for a long time to come

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Excellent work by the Technician. He was technically efficient, confidant, and engaging. Did great work.

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On time, efficient, professional.

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Jason Rodriguez arrived on time as scheduled and performed a superb job on my garage door by replacing both springs and he cured several other issues on the rails that were due to age. He is an awesome technician! Thank you so much.

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Awesome and Professional

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5 stars! Jason was early for his appointment, which was great. I had him install and program 2 new keypads for the attached garages and also had him program an existing keypad for the detached 2 car garage. He knew his stuff, and was able to get all of the keypads operating, and explained to me how they operated. Very pleased! BTW: Jason wore PPE and maintained social distancing - just thought you would want to know...

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I love Precision Door!!! They are real people, providing service with a smile! They don't try to up-sell you at every turn and they actually will tell you ways to troubleshoot and save yourself time and money...as a senior citizen, I really like that and you do not find that very often in a company today. The other thing I really like is, they make an appointment with you that doesn't take up half of your day and they call you when they are on the way, AND text you sending a photo of who is coming so you know exactly who will arrive at your door...really like that in today's weird world! I'm recommending Precision Door to our Homeowner's Association for our residents! Thanks, Precision!

Review:

Great same day service provided after a spring broke on our 3rd car garage door. I called that morning and within 90 minutes they had a technician onsite identifying the issue and providing a quote. The broken spring was fixed within 45 minutes of arrival. Great communication through phone and text throughout the process made it easy. I don't have a good comparison on pricing versus other options, but the speed, quality and professionalism of service were excellent.

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Great Service

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Excellent customer service and follow up. Not many company’s send you a text letting you know the tech is on the way with a picture of them along with a brief bio on the tech. Makes the experience answering the door a lot more inviting when you already know their name and face. They quote you right on the spot and go over all the details of the job. Never once thought they were not honest or unfair with the breakdown they presented to me. I would highly recommend Precision Door for all of your garage door needs. Great job!! ????????????????

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Very Professional. You were here within a day from when we called. Matt did a great job installing the springs and was also very quick. We went from one spring to two springs and I love the new setup!! Thank you so much for such great service!

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Matt was very knowledgeable and immediately recognized the source of some worrisome noise (recent paint between the door sections). He checked out the opener system and was very helpful on telling me how to maintain the system.

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Matt has us up and going again in about 30 minutes or so. He was quite polite and was able to diagnose the problem quickly. Five stars.

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Excellent service. Ben is a 10!

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Ben was a superb technician this a. m. He contacted me to let me he was available earlier than scheduled and if that would be ok. I observed his super professionalism and work ethics. 5/5

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Kevin was very professional and arrived on time. He was able to complete the work in a short amount of time and explained the problem and the fix. Great Service!

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Kevin was punctual. He explained everything in a way we understood. He told us two different options at different price points. He was quick and efficient and very helpful. I would definitely recommend Precision to everyone and use them again in the future.

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Called late Friday for an appointment. Monday I received a called from the technician, Kevin. Kevin was awesome. Answered all my questions, gave a full explanation of his recommendation, and thanked my family and I for our business. I will use them in the future for any garage door needs! Thank you! GIVE KEVIN A RAISE!!!! #PorterSalute

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Great service. Technician called when on way. Arrived on time was courteous and professional in performing work needed.

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I used Precision in the past to correct the work of another company and I was very satisfied. Today I replaced a broken springs. The service representative was very friendly and knowledgeable and he did a good and timely job.

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Excellent service from initial phone call to finished repair! Received immediate order confirmation via text, including the name of the service tech(Jason) and re-confirming a 30 minute call-ahead. Jason was on time, called ahead, and hit the ground running. He was quick, thorough, knowledgeable— and provided valuable information regarding garage maintenance. Why did I call Precision? Because I had a coupon. From now on, they will be my go-to for all garage needs. Truly professional in every way!

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Knowledgeable and friendly. Answered all my questions and gave me good alternatives

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Micheal F. came to my home and couldn't have been more kind and professional!! He is a great rep for Precision!! It took 5 minutes to change tension on my overhead and he did NOT CHARGE ME a dime!! This is excellant custom service, above and beyond which is not found these days!!! I am so greatful to Precision and wil tell everyone I know to call them!! THANK YOU FOR PRECISION!!!!

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Kevin Ellison Great Customer Service Great Service Tech. All Around Dern Good Person, Thanks Precision ????????

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We received excellent service from our technician. He was very professional and very very knowledgeable. He practiced social distancing and wore a mask throughout the servicing. He evaluated the problem and explained to us what was wrong and how to fix the door in very detailed and understandable language. I was very impressed at how quickly he fixed the garage door! This is our first time using Precision Door Service and thank you for your quick response and excellent service!  

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You were recommended to me by a friend. Michael was very helpful in advising me on purchasing a new garage door since mine couldn’t be fixed since it was a wooden door and had a broken spring.

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Michael was great! Very quick and professional!

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I have used Precision on two past occasions and it was a no brainer for me to use Precision again this time. As usual, your technician Kevin Ellison provided excellent customer service. He was prompt, courteous and was genuinely concerned for my garage door issue. He informed me of the problem and the cost to repair before starting the work. THANK YOU!!!