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Absolutely a positive experience from the moment we made the call for broken spring repair! I Appreciated the text with the bio as to who would be doing our repair. The guys were such polite, respectful and efficient workers. We Will most certainly recommend this company to friends and family.

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Canyon is excellent! We needed our gate arm reprogrammed. He was timely and efficient.

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Ben White was a great help in taking care of our garage door need he was polite, timely and very proficiant at his craft. above and beyond his call to service. Thank You and God Bless You!!!

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Sorry for the delay in replying to this survey, but I have been having problems with my systems. All of my devices were scammed and I have been fearful of getting back on any device. However, your technicians were the most professional and courteous that I have ever met. I was so blessed to have such professional and kindly men in my presence. Please thank them for me! I would still like to have the wireless opener installed that the technician suggested for me to get in case of power failure!

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Service was expedited and on point, came back the next day when I noticed something still not working correctly and fixed it as well.

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Excellent service. I had a bad experience calling a repair man for washing machine after selecting on internet. So now I was skeptical when selecting a garage door opener repair service. However, it turned out great. Customer service lady was very nice, answered my questions and scheduling was easy. I loved the instant texts and emails that showed schedule and when repairman would arrive. In fact repair man was in area early and called and asked if he could arrive in 5 minutes. Then I got a text with a short bio and picture of repairman. Gave a personal touch. Matt McNatt was great. Diagnosed problem quickly and explained needed repair and cost. I was concerned about the age (16 yrs) of the unit and asked if it was his unit would he install a new unit or do the repair. He said I had an excellent unit and that the repair would work and last many more years. He could have "hosed" me and said I need a new unit but gave me an honest opinion. I appreciated that. The cost was very fair and he repaired quickly. Unit works great and he also went over the whole door and components and gave me opinion on condition. I would recommend Precision Door for your service. Thanks Matt.

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Our technician, Jason Rodriguez, was amazing! He arrived on time and immediately knew what the problem with my garage door was, and he told me that my attempts to fix it myself should never have had to happen! That’s the last time I’ll cal Overhead Door of Memphis directly. It will be Precision Door Services all the time from now on. But I have a feeling that I won’t have to cal them until next year for an annual inspection! Thank you Jason!

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I appreciate Mike's transparency, honesty and professionalism. He has quickly assessed the situation, provided several options and was very courteous.

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The technician came early, he checked everything on the garage door to ensure all is well with the door. He was polite and nice and the broken springs were changed within 45 minutes. Job well done.

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I was in a bad situation because I accidentally damaged my overhead garage door and trapped my car inside at the worst moment, when I needed to be somewhere before closing time. I was delighted to find your service immediately AVAILABLE and prompt in arriving and efficient in quickly repairing the damage. Jason Rodriguez was just great. Thank you so much. I searched the net for local

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Showed up as scheduled and performed the necessary steps to repair the garage door. Very good service.

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Very satisfied. Your technician was excellent. I will definitely refer you to anyone I know need service. You have my business, from this day forward. Thank you.

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I would like to compliment our service guy, Ben, for his expertise in garage installations. He did a phenomenal job installing our 14ft garage door (it wasn’t easy!!!). Ben is an extraordinary talent and asset to Precision Doors, and should not be taken for granted - - he represents them very well. Ben is always punctual and readily available to provide extraordinary service. Ben is very personable and always professional during every encounter, including but not limited to, going the extra mile to ensure our satisfaction. He is the epitome of par-excellence in valued customer service. I am always pleased with Ben and the services provided by Precision Doors. ????????Thank you Ben!!! Kevin & LaTonya Cordova, TN

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I had used Precision in the past and was very pleased with their professional care and fair pricing. The technician sent this time was Austin! He also was very professional, and completed a very tricky damaged garage door very quickly and I was extremely pleased with the excellent service!! Couldn't have asked for a better job and service! Thank you Austin!

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Matt came by and did an excellent job!! Replaced a strut on the door.

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We have used your Services many times and have always been pleased with the outcome. Thank you, and continue to do good work. Velma McCollins

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Austin was very knowledgeable and corrected the problem right away. I am very pleased with the result.

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I have used Precision a couple of times in the past. Scott came out to repair our garage door opener. I thought it might need to be replaced, but Scott checked the unit and said that it could be repaired. He did an excellent job and we're pleased that it didn't need replacement yet. He was informative and personable while handling the repair. Couldn't ask for a better job!

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I chose Precision Garage Doors, because I am a second time client. Years ago they came and calmed a rickety monstrosity for us. Thier number was still in my phone. The technician, Nathan, was on time, got straight to work and completely changed out my door and tested it in no time. Nathan and his assistant was very courteous, and "camped without a trace", meaning left no residue, parts, SCREWS. I checked. My wife is very, very happy, so I'm happy too.

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I looked up garage door repair on internet and Precision had the best site. Then I found out my brother and son in law had used you and were very pleased. Jason, the repair man, came early and did the work...he was very pleasant and knowledgeable and did an excellent job! I recommend Precision and Jason to everyone with garage door problems!!

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I have been very happy with my interactions with Precision Door. They are always on time, and text and call to let me know exactly when the tech is on his/her way. The tech went over the estimate with me in detail before performing the work. I would recommend them to anyone needing new equipment or a repair.

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Excellent customer service, from the Customer Service Rep who answered the phone to the Technician who replaced the keypad to the individual who took my payment information! I will be a return customer.

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My garage door came off track. I had an an appointment with another company & me mentioned to someone else I had the appointment, their words were "cancel it immediately and call Precision!" They had used Precision several times. My appointment was for 1pm I got a call from Austin he was running ahead. He arrived 30 minutes early. Austin was very professional & extremely knowledgeable. He fixed the rollers & got my door back on the track. I was very impressed & will recommend Precision to others.

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Mike, as always does a fantastic job whenever he comes to my home to fix the garage door. He's very professional, nice and understanding. I highly recommend Precision Door Services for all my garage needs. Also, I love your Emergency Services. The receptionist was very patient with me and understood my concerns. She handle my problems with swiftness and professionalism.

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Precision Door has been the company we go to for our garage door and electric gate for years. The technicians are polite, through in their work and explain what is needed and why in a way you can understand. The prices are competitive. We would not use anyone else.

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You folks are the best! From the first call to the final installation. Your courtesy, communication, timeliness, expertise and professionalism were all top notch. Five stars all around and many thanks.

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Jason, very knowledgeable and customer oriented with service provided...garage door tune-up and roller replacement. On time and proficient with time to complete repair. Open to questions with professional help and advice. He is an asset to your company.

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A true professional! Ben is great. The work is outstanding.

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My wife and I had a late afternoon issue with our garage door. Precision had a tech at our house well ahead of their stated time of service. Austin was professional and efficient in his work. I have always found the people who have done work for us to be some of the nicest and skillful techs around. We are very pleased with how he fix our issue.

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Very professional and an outstanding service.