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Reviews for Ben - Director of Residential Operations
Kim Hall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ben White was extremely helpful and professional. He explained the process, provided solutions and detailed the pricing. I was very pleased with his service visit.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Stephen Melone
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Don White was prompt , friendly , and professional . I'll use PRECISION again if ever needed.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Opener Repair
Kenneth Hayes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The wait time was quoted as 3 weeks and the replacement panels didn't arrive until 4 weeks. I recieved no call to advise me of a delay, instead I called in myself. When the panels were installed they were the wrong color. One week later they returned with the correct panel's and installed them. The installers were very Professional and Rick handled the problem immediately. All in all I would refer Precision to another home owner. Just keep better communication with the customer. Thanks
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Product: Garage Doors
David Baggett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great prompt service! Will use again.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Product: Springs
Susan Nash
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service I received was clear, efficient and well done. I was able to get a service call very quickly for an assessment of my garage door opener and then a replacement in advance of my scheduled appointment the next day. Ben was respectful and skilled and I was impressed with his knowledge and manner. I love the way the new garage door opener functions. Since my last was old, this new one is delightfully less noise with some safeguards included! Thank you, Ben and Precision!
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Opener Repair
Product: Garage Door Opener
Joseph Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service from my initial call, to the job being completed. Couldn't ask for a more prompt, professional experience. Ben was first class! New springs and rollers have my door working better than new.
Executive Leadership: Ben - Director of Residential Operations
Service: Broken Garage Door Spring Repair
Product: Springs
David Emerling
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician actually showed up a bit early - but called me first asking if that would be OK. Great communications! The technician was polite and knew the problem immediately. He had the necessary part in his truck and fixed it in about 20 minutes. I will be using Precision Garage Door in the future should I ever need their services. FIVE STARS!
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Opener Repair
Product: Belt Drive Garage Door Opener
Harry Anderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Replaces torsion cables. Very satisfied with the work. The Tech(Ben White) was on time and very knowledgeable when question was asked.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Bridget Young
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was awesome once again.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Bridget Young
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
5 Star On this morning I had my garage door repaired. Ben was my tech and he was super. Before he arrived to my home he called me first to let me know he was coming. He arrived on time and was very respectful. He completed the job in a very timely manner and I was pleased with the service provided.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Jeremy Elkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had an emergency. Though the t was minor, it was risky to DIY the situation. After calling the competition and being told, “Sorry...it will have to be late tomorrow”, Precision tells me they’re slammed, but they’ll get someone out to help resolve my situation. Yes, it was simple...BUT I’m not a professional door installer and couldn’t have known. To cut to the point...they did what the competition wouldn’t do. My door works as good as new and I’ll be calling Precision when the time comes to make any replacements that need be made in the future.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Frank Forester
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am thankful for the outstanding & professional service
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Erwin Williamson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have called PDS 3-4 times in the last few years and have always found them to be highly professional, responsive, courteous, and efficient. Why can't all companies run this well? Special thanks to Michael, Ben, and Matt.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Kevin Dickerson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matthew and Ben were very GREAT and very professional. From the initial call everyone was great and gave excellent customer service l. They made it obvious they cared about their customers and that good service was the standard. 5 gold stars??????????
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Robert Poore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
In every aspect of the phrsae... "fantastic job". I had just arrived home approximately 1:00 PM last Saturday, pulled into the garage and closed the door. Bam... Spring and cable break. I called the service center and was told it would be 6 - 8 PM before a tech could arrive. I no sooner that I had hung up, Ben White called and said he was on his way. He assessed the situation, explained in detail our options and I signed the work order. It was a matter of minutes it seemed when he came back into the house stating the work was complete. I do not believe in Elves but my wife and I could not believe that in such a very short period of time one technician did what he did. He reviewed all the he did, explained the warranty, thanked us for calling Precision and left with a handshake. That was a most pleasant experience to an emergency call on a Saturday I have ever had. Ben is truly an asset to your company. He serves you well. I still think ha had some elves in his tool bag though. Fantastic job.
Executive Leadership: Ben - Director of Residential Operations
Service: Broken Garage Door Spring Repair
Product: Springs
Maurice Odom
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was Great technician Ben white great customer service AAAAAAAAAA++++++++++++++++
Executive Leadership: Ben - Director of Residential Operations
Service: Broken Garage Door Spring Repair
Product: Springs
Les Sprinkle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our double wide garage door was damaged by the car turning too soon and could not be closed. The office staff worked us in and in a few hours it was repaired and working. Ben did a great job. We have used Precision Doors for years and I highly recommended them.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Matt McDonough
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Everything about this situation, except the busted door, was great. From the initial call to the fast, friendly and professional repair. Will tell everyone about Precision.
Executive Leadership: Ben - Director of Residential Operations
Service: Broken Garage Door Spring Repair
Product: Springs
Aaron Killebrew
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very good service every time
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Product: Springs
Mike Zakutny
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
i Chose Precision because of the ratings and they backed them up They arrived 3 hours early Had an assessment and quote in 5 minutes Gave me the best cost option to repair what I had and were gone 45 minutes later They
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Opener Repair
Paul
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ben was on time and very helpful. We love our new Lift Master belt drive! Very quite! Customer service was great. I would recommend them to anyone.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Casey Zettler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ben is awesome! Installed the new garage door, set all the codes in the cars and set up our smart phones! Great experience!!
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Opener Install
Product: Garage Door Opener
Anthony Tan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had awesome service from the technician, Ben White. He arrived promptly and knew what he needed to do to resolve my issue not just for today but down the road. He was able to get my issue fixed in a timely manner. I will be using Precision Door Service again in the future for their great customer service. I will recommend to all my family and friends.
Executive Leadership: Ben - Director of Residential Operations
Service: Broken Garage Door Spring Repair
Product: Springs
Barbara Gunkler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was timely, fast and thorough. My issue was resolved within 20 minutes of the technician arriving! He was courteous, friendly, patient to explain what he was doing and what I needed to do to prevent future issues. I would highly recommend Precision and I will definitely use them for any of my garage door needs in the future.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Opener Repair
Bill Spicer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tech was super competent, friendly, and fast. Came within hours and fixed my door. Highly recommend.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Tarakeswara Appurubugatha
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service is outstanding. Technician was very prompt on time . Very professional and helpful. Suggested exactly what we needed and fixed the problem.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Kirt Satam
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Replaced broken spring in 20 mins. But, most importantly, they honored my service warranty from 2003 repairs and charged me zero dollars. What more can you ask. Ben White was awesome!
Executive Leadership: Ben - Director of Residential Operations
Service: Broken Garage Door Spring Repair
Marcia Stout
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My service technician was awesome. Ben always service my garages and he’s very knowledgeable and professional!
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Frank Hemphill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Replaced both springs on my garage door in less than an hour. Ben was very courteous and informative.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Repair
Product: Springs
Bruce Bernatsky
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ben was the service tech. He was very knowledgeable, professional and performed the installation of a new garage door opener in a timely manner. This is my second experience with Precision and my experience has been very satisfactory both times. I would recommend this company for any type of garage door installation or repair.
Executive Leadership: Ben - Director of Residential Operations
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener