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about Precision Garage Door
Precision Garage Door of Memphishas received 2897 reviews, averaging 4.96 Stars:
Memphis, TN
Germantown, TN
Have used Precision for over 15 years. They are reliable and honest. Have fixed just about everything on my doors over these past years. I highly recommend
- Linda Thornburg
Executive Leadership: Rick S. - Commercial Division Manager
Collierville, TN
I have had a problem with my garage door not opening smoothly; it would jump when it was up about 6 - 8 inches from the bottom. It jumped so hard I thought it was going to jump off the track. Your tech Rick has been out a couple of times but could not find mechanically wrong to cause the problem mainly because it would not do it when he was there. However, he was out again yesterday and again the door did not jump but Rick found something sticky on the rubber strip that lays on the door when closed. That was it, mystery solved. I cleaned the sticky substance and my door now goes up as smooth and quiet as my neighbors. This was a great find on Ricks part. I am one happy customer. Thanks so much, Judy
- Judy Connelly
Germantown, TN
Michael was a great technician and did everything he could to make our repairs easy on us. It was easy to make an appointment with the office staff who answered the phone. We would recommend Precision Door to anyone who needs repairs.
- Mary Roth
Olive Branch, MS, MS
From the time Precision Door answered the phone until Michael left my driveway, I received excellent care & service. Friendly, professional & very helpful & shared knowledge.
- Myra Colvin
Arlington, TN
We discovered a broken spring on our garage door on Saturday at 2 pm. Precision had someone come out at 6 pm! During a heavy downpour! The technician arrived on time, explained the service, gave us options and was done quickly. The service from Precision was certainly 5 star.
- Bruce Nelson
Product:
Collierville, TN
Being a business owner, customer service is something to which I'm very sensitive. Precision Door did an outstanding job of working with me to decide which door was best for us. Michael helped us by providing a temporary fix until our door arrived. Then Wes and Quentin were installed the door quickly and were well organized. They picked everything up when they finished, which leaves a great impression on a customer. Thanks, Precision Door, for providing excellent customer service throughout the process!
- Jimmy Turner
Product:
Germantown, TN
Very satisfied with the work performed by technician RICK. He has great personality and was persistent in fixing our problem. Have recommended our friends contact your firm.
- Ram Kasargod
Memphis, TN
I was very satisfied with the service, at a fair rate, and the technician was own time. I will recommend him to my friends and family
- Carol Walton.
Collierville, TN
The tech came out and was very professional and thorough. I could tell by speaking with him on the phone (I was at work) that he knew his stuff. My wife, who was at home said he was very polite and professional. I like the fact that he made good recommendations and was able to explain warranties very well. He was obviously trained well. He also did very good work in repairing my garage door and didn't take a long time to do it. I will be calling Precision every time from now on!!!
- Ken Cope
Product:
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Collierville, TN
Very pleased with work done Matt & Matt were very nice and got my garage door operating very quickly!!!! Called in the afternoon & they were there that afternoon at time promised when making the call.
- Deborah Jenkins
Southaven, MS, MS
Ben White is an excellent ambassodor for your company. His customer service was wonderful. Ben called first and arrived when promised. He quickly diagnosed the problem, went to work and provided a prompt repair on a cold and rainy day.
- Lacy Scott
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Horn Lake, MS, MS
Nice work!! Highly recommend them.10
- Dwayne Byrd
Cordova, TN
The serviceman was very thorough and professional! The job on the garage door was completed efficiently.
- Shon
Collierville, TN
This team knows their stuff! Very professional. Very efficient. Very competitive pricing. Very friendly.
- Brent Wilkins
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Collierville, TN
Excellent customer service. Arrived quickly and diagnosed our problem and provided a prompt repair to our service needs on a rainy cold day. Technician Ben was super and knowledgeable .
- Todd Blankenbeckler
Product:
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
The Precision repair person was prompt, courteous and professional in all aspects of the service call. He explained what happened and why and how to avoid a similar issue in the future. The work was covered under a lifetime warranty and both springs were replaced under the warranty.
- Antonio Bologna
Product:
Memphis, TN
My tech Wes showed up when he said he would he very polite and professional, even my big dog liked him, and she doesn't like everyone. He made repairs and thoroughly checked and tighten up loose screws to ensure his work. I would defiantly call on Precision for all my garage door issues.
- Steve P
Germantown, TN
Great service! Rick was very knowledgable and fixed our issues quickly.
- Carol Stearns
Executive Leadership: Rick S. - Commercial Division Manager
Cordova, TN
This is the second time I have called on Precision for garage door repairs and I could not be happier with the work. Michael explained the problems and estimates with minutes of his arrival and had the door repaired in less than 30 minutes. I am recommending Precision to all my friends and family!
- Amy White
Product:
Memphis, TN
Needed a new gear. Service man was here 45 minutes after calling.
- Jack Shearer
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Probably the best in this area, excellent service, quick response time, and the technicians are first rate. Can't go wrong with Precision.
- Dave Mcconnico
Collierville, TN
Service was prompt, the technician - Ben White - was courteous, knowledgeable, on time and communicated our options clearly. And there were even able to schedule the install the very next day. I would highly recommend Precision.
- Brad Feaker
Product:
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Michael could not have been more professional or knowledgeable. Appreciate his immediate response time as well.
- Barbara Blum
Product:
Memphis, TN
The service was wonderful, prompt, and business-like. I will be sure that everyone in the Quail Pointe Homeowners Association knows about your professionalism. Angela was extremely helpful too. Kudos to your compaany
- Lowell Lott
Collierville, TN
Great job, Ben explained everything to me and gave me all the options. Definitely dependable and trustworthy.
- Hal
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Fast response, knowledgable advice from the technician. He showed me what needed to be done and told me why. He gave me all the options and was not pushy. Ben is a great ambassador for your company. He let me know that you also work on driveway gates. I will be calling when gate repairs are needed also.
- Matt Sights
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
I recently had a gear stripped and needed repair to the sprocket and gear chain on my garage door opener. Eric and his assistant were prompt and extremely courteous. Eric diagnosed the problem easily and fixed it quickly. I am extremely happy with my service!
- Darlene Davis
Southaven, MS, MS
Great job, excellent service rep (Ben) - called before coming out, reviewed all options with me before proceeding with the repair - work done quickly, works great and hopefully will last a long time. Ben has great customer service skills - positive attitude, great communicator. 5 star....thank you!!!!
- David Goodling
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Cordova, TN
Great customer service. Technician was very helpful and knowledgeable. Very pleased with service. Would definitely use again for any garage door needs.
- Doug Temple
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
(901) 290-3018
(901) 290-3018(901) 654-4284
(901) 654-4284(901) 286-2461
(901) 286-2461(901) 466-2506
(901) 466-2506(901) 654-4284
(901) 654-4284(901) 654-4284
(901) 654-4284(901) 466-2506
(901) 466-2506(901) 451-8954
(901) 451-8954(901) 290-3018
(901) 290-3018(901) 290-3018
(901) 290-3018(662) 655-1472
(662) 655-1472
Matt was my technician. He called ahead, asked if he could come early. Answered my questions before he completed the work. Gave me an estimate per my request on future upgrades. Matt did an excellent job. Garage is working great. Thanks Matt...thank you Precision Dorr.
- Brian Smith