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Ben W. - Residential Manager/Operations Analyst's Bio:
Ben has been with our Precision Door team since January 2015 and he enjoys the people that he works with. He is happily married to Mary, and he has one daughter. Ben likes attending University of Memphis Basketball games with his wife. Go Tigers! He also enjoys watching movies, relaxing with family and friends, going camping, and going on scenic motorcycle rides with his wife. Ben is also a military Veteran where he proudly served our country for 8 years while in the Army where he served two tours in Iraq.
Memphis, TN
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Don White was prompt , friendly , and professional . I'll use PRECISION again if ever needed.
- Stephen Melone
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Arlington, TN
The wait time was quoted as 3 weeks and the replacement panels didn't arrive until 4 weeks. I recieved no call to advise me of a delay, instead I called in myself. When the panels were installed they were the wrong color. One week later they returned with the correct panel's and installed them. The installers were very Professional and Rick handled the problem immediately. All in all I would refer Precision to another home owner. Just keep better communication with the customer. Thanks
- Kenneth Hayes
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Lakeland, TN
Great prompt service! Will use again.
- David Baggett
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
The service I received was clear, efficient and well done. I was able to get a service call very quickly for an assessment of my garage door opener and then a replacement in advance of my scheduled appointment the next day. Ben was respectful and skilled and I was impressed with his knowledge and manner. I love the way the new garage door opener functions. Since my last was old, this new one is delightfully less noise with some safeguards included! Thank you, Ben and Precision!
- Susan Nash
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Cordova, TN
Excellent service from my initial call, to the job being completed. Couldn't ask for a more prompt, professional experience. Ben was first class! New springs and rollers have my door working better than new.
- Joseph Reed
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Germantown, TN
The technician actually showed up a bit early - but called me first asking if that would be OK. Great communications! The technician was polite and knew the problem immediately. He had the necessary part in his truck and fixed it in about 20 minutes. I will be using Precision Garage Door in the future should I ever need their services. FIVE STARS!
- David Emerling
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Arlington, TN
Replaces torsion cables. Very satisfied with the work. The Tech(Ben White) was on time and very knowledgeable when question was asked.
- Harry Anderson
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Service was awesome once again.
- Bridget Young
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
5 Star On this morning I had my garage door repaired. Ben was my tech and he was super. Before he arrived to my home he called me first to let me know he was coming. He arrived on time and was very respectful. He completed the job in a very timely manner and I was pleased with the service provided.
- Bridget Young
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Arlington, TN
I had an emergency. Though the t was minor, it was risky to DIY the situation. After calling the competition and being told, “Sorry...it will have to be late tomorrow”, Precision tells me they’re slammed, but they’ll get someone out to help resolve my situation. Yes, it was simple...BUT I’m not a professional door installer and couldn’t have known. To cut to the point...they did what the competition wouldn’t do. My door works as good as new and I’ll be calling Precision when the time comes to make any replacements that need be made in the future.
- Jeremy Elkins
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
I am thankful for the outstanding & professional service
- Frank Forester
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Collierville, TN
I have called PDS 3-4 times in the last few years and have always found them to be highly professional, responsive, courteous, and efficient. Why can't all companies run this well? Special thanks to Michael, Ben, and Matt.
- Erwin Williamson
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Matthew and Ben were very GREAT and very professional. From the initial call everyone was great and gave excellent customer service l. They made it obvious they cared about their customers and that good service was the standard. 5 gold stars??????????
- Kevin Dickerson
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Cordova, TN
In every aspect of the phrsae... "fantastic job". I had just arrived home approximately 1:00 PM last Saturday, pulled into the garage and closed the door. Bam... Spring and cable break. I called the service center and was told it would be 6 - 8 PM before a tech could arrive. I no sooner that I had hung up, Ben White called and said he was on his way. He assessed the situation, explained in detail our options and I signed the work order. It was a matter of minutes it seemed when he came back into the house stating the work was complete. I do not believe in Elves but my wife and I could not believe that in such a very short period of time one technician did what he did. He reviewed all the he did, explained the warranty, thanked us for calling Precision and left with a handshake. That was a most pleasant experience to an emergency call on a Saturday I have ever had. Ben is truly an asset to your company. He serves you well. I still think ha had some elves in his tool bag though. Fantastic job.
- Robert Poore
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Oakland, TN
Service was Great technician Ben white great customer service AAAAAAAAAA++++++++++++++++
- Maurice Odom
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Eads, TN
Our double wide garage door was damaged by the car turning too soon and could not be closed. The office staff worked us in and in a few hours it was repaired and working. Ben did a great job. We have used Precision Doors for years and I highly recommended them.
- Les Sprinkle
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Everything about this situation, except the busted door, was great. From the initial call to the fast, friendly and professional repair. Will tell everyone about Precision.
- Matt McDonough
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Arlington, TN
Very good service every time
- Aaron Killebrew
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
i Chose Precision because of the ratings and they backed them up They arrived 3 hours early Had an assessment and quote in 5 minutes Gave me the best cost option to repair what I had and were gone 45 minutes later They
- Mike Zakutny
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Arlington, TN
Ben was on time and very helpful. We love our new Lift Master belt drive! Very quite! Customer service was great. I would recommend them to anyone.
- Paul Box
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Collierville, TN
Ben is awesome! Installed the new garage door, set all the codes in the cars and set up our smart phones! Great experience!!
- Casey Zettler
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Collierville, TN
I had awesome service from the technician, Ben White. He arrived promptly and knew what he needed to do to resolve my issue not just for today but down the road. He was able to get my issue fixed in a timely manner. I will be using Precision Door Service again in the future for their great customer service. I will recommend to all my family and friends.
- Anthony Tan
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Service was timely, fast and thorough. My issue was resolved within 20 minutes of the technician arriving! He was courteous, friendly, patient to explain what he was doing and what I needed to do to prevent future issues. I would highly recommend Precision and I will definitely use them for any of my garage door needs in the future.
- Barbara Gunkler
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Bartlett, TN
Tech was super competent, friendly, and fast. Came within hours and fixed my door. Highly recommend.
- Bill Spicer
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Germantown, TN
Service is outstanding. Technician was very prompt on time . Very professional and helpful. Suggested exactly what we needed and fixed the problem.
- Tarakeswara Appurubugatha
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Collierville, TN
Replaced broken spring in 20 mins. But, most importantly, they honored my service warranty from 2003 repairs and charged me zero dollars. What more can you ask. Ben White was awesome!
- Kirt Satam
Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Collierville, TN
My service technician was awesome. Ben always service my garages and he’s very knowledgeable and professional!
- Marcia Stout
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Excellent service. Replaced both springs on my garage door in less than an hour. Ben was very courteous and informative.
- Frank Hemphill
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Ben was the service tech. He was very knowledgeable, professional and performed the installation of a new garage door opener in a timely manner. This is my second experience with Precision and my experience has been very satisfactory both times. I would recommend this company for any type of garage door installation or repair.
- Bruce Bernatsky
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
(901) 290-3018
(901) 290-3018(901) 654-4284
(901) 654-4284(901) 286-2461
(901) 286-2461(901) 466-2506
(901) 466-2506(901) 654-4284
(901) 654-4284(901) 654-4284
(901) 654-4284(901) 466-2506
(901) 466-2506(901) 451-8954
(901) 451-8954(901) 290-3018
(901) 290-3018(901) 290-3018
(901) 290-3018(662) 655-1472
(662) 655-1472
Ben White was extremely helpful and professional. He explained the process, provided solutions and detailed the pricing. I was very pleased with his service visit.
- Kim Hall