I would award 5 stars if the repairman was on time through no fault of his own. Management or management systems broke down in this case double booking the guy.

- Fred Williams

good service

- Sammie Near

I contacted Precision to schedule a technician to come out and replace a broken garage door spring. We scheduled for the next morning between 8 - 10 am. I received a call from Dillon at 8:15 that he would be at the house in 10-15 min. They showed up by 8:30 and he indicated it would take about 20-30 min. He replaced both springs, per their recommendation, and was completed before 9:00 am. I was told in advance of about how much it was, and although I felt it was a bit pricing, they lived up to the stated expectations.

- Mark Holley

I have dealt with Precision before and they are always professional, courteous, knowledgeable and thorough. Dillon, the Tech that came to diagnose the problem with my old Garage Door Opener and ultimately replace and install my new Opener was great! Not only did he show up hours earlier than expected due to a cancellation at his end, but he did the install in record time and explained and walked me through the set up for MyQ and any wifi glitches that may arise. Dillon gets FIVE STARS! My dissatisfaction was that the "Residential Service Call" Fee of $83.95 was not removed once I decided to replace the opener after Dillon diagnosed the problem. In my experience that fee is charged only if you decide not to have any work done. I called the office to inquire about this and they stated that that fee is charged regardless. Additionally, and included with that Service Call Fee was a "Residential Fuel Surcharge" of $6.88, which in my opinion should be at the company's expense and not passed on to the consumer/customer. It's the Cost of Doing Business after all. My husband drives to work every day and is not reimbursed by anyone for the fuel to get there. Just another way to gauge the consumer I guess.

- Donna Porcaro

I have used Precision for every problem I've had with my garage door. The service technicians have always been courteous and professional. If there is some information that they feel you need to know they carefully guide you through the process so you can make an inform decision. I would recommend using Precision for all your garage needs. Keep up the good work!!!!

- J. Jones

I seldom give 5 stars, so this says a lot. I greatly appreciated the service I received and the technician who came checked everything and was also considerate of my financial concerns.

- Barry Ellegant

Service was on time, the solution was swift, every thing now working fine.

- Ralph Warman

Jason was very prompt and did a good job.

- Scott Shelby

Would have had them do more but tech didn't like the brand opener I had purchased so I just had them repair the spring. Will install opener myself. Work completed was done well, efficiently and professionally.

- Fred McGuffin

Your technician came to look at the problem we need a new garage door opener and they did not have one in the truck which I thought they were supposed to be fully stocked on parts had to reschedule

- Thomas Allen

Contacted Precision the morning of 18JAN21 and service was provided, in a short time, only an hour or so of making the appointment. Techs were knowledgeable, courteous and professional. Precision has my business for any garage door issues if they arise in the future.

- T. L. Loggins

I was very pleased with the repairs done by precision garage door co. The technicians were on time and quickly diagnosed the problems and went right to work fixing them. They were very courteous and really knew how To do the job. I would certainly recommend them for any work needed on garage doors.

- Milton Glidewell

Need new door and components

- Mattie Watkins

The church needed its double doors readjusted. The service techs were out within 24 hours of the service call. They called and gave me ample time to meet them at the building. Both techs were very professional. Service was done quickly and efficiently. Appreciate their services.

- East Shelby Church of Christ

Good service. Installation was done very well. I feel service man could have taken a few minutes to set up one of our vehicles garage door opener.

- Michael Sigman

The wait time was quoted as 3 weeks and the replacement panels didn't arrive until 4 weeks. I recieved no call to advise me of a delay, instead I called in myself. When the panels were installed they were the wrong color. One week later they returned with the correct panel's and installed them. The installers were very Professional and Rick handled the problem immediately. All in all I would refer Precision to another home owner. Just keep better communication with the customer. Thanks

- Kenneth Hayes

Precision Garage Door replaced my entire garage door and motor. The set up a 4 hour window. The crew showed up on time and got the job done in 90 minutes. Very impressed. The only negative was greasy and oily hand prints were left on the garage door and the frame of the house where the wireless keypad was installed. Wished the crew had cleaned that up. Otherwise, great job and I would recommend this company.

- Joe Borwick

Nathan was very professional and friendly.

- Joe Bowen

Rick previously provided great Service so I contacted Precision again for Garage Door issues. Rick checked all issues we were having with Garage Door and made sure all were corrected. So again great job .

- Wanda King

Precision Doors is great. The springs broke on our garage and caused one of our vehicles to be stuck in the garage. Precision was able to accommodate and send someone that day to repair it. Ben provided excellent service.

- Tondra Watkins

I recommend Precision. Rick was able to come earlier which was appreciated. He found the problem and fixed it in a timely manner.

- Lisa Robinson

Service tech., Rick did a good job, giving me options to repair, or replace door. He did not pressure me into a decision. The install crew were quick and efficient. They left the area clean, by taking the old door and hardware.

- Larry Howard

Am an old man so the cost to replace two bolts can be stunning, even with the cost of gas/time of the service call.

- Andrew Branscome

Satisfied with service. Technician was prompt, explained what was wrong and what needed to be done. Would call this company again

- Judy Peacock

Just had the garage door fixed today. Simple fix. Broken spring. Have fixed it myself in the past, but didn't have time now. Called 8am Sat morning. Got to my house at noon. Very friendly. Fixed in 30 min. I would only deduct one star because I'm aware of what the springs cost wholesale.

- Cris

Great service.

- f.s.

Had a garage door opener replace. Service man was on time and polite. Job done quickly. The remotes malfunctioned but came back and quickly took care of the problem. Will use Prision again.

- Victoria Mosley

Troubleshot issue with opener remotes not working; replaced the circuit board. Also replaced the weatherstripping on bottom of door. Rick was professional and very personable. I give this service call 4 stars, instead of 5, due to the fact that when I called in to schedule the service, I was quoted incorrectly on replacing the weather stripping. It was quoted over the phone with the assumption that the aluminum stripping needed replacing as well ($11 per foot). I discovered this once Rick arrived. When I ended the call to your office, I thought this was extremely expensive for rubber stripping. If I didn't have the remote control issue, I would not have scheduled the visit. Fortunately, once Rick arrived, he realized what I really needed and the price for the stripping was a lot less expensive that I thought. Rick was thorough and determined to find and fix my problem with the remotes. He offered me a couple different options for repair and didn't push anything that I didn't need. Lowell, Rick is a great asset and takes care of customers as if he was the owner. Commitment to service and a sense of ownership is harder to find these days; let him know that you appreciate him!!!

- Patricia Morrison

I was so surprised when they said they could get to our property today~~ Awesome.. Speedy, friendly, Very reasonable on the dollar amount~~ My appointment time had changed not a real big deal. Couple of hours difference. Very good company.. I would call them again if needed.

- Kim Snyder

Service was great and they didn't try to sell us anything we didn't need.

- Megan Jacus