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about Precision Garage Door
Precision Garage Door of Memphishas received 54 reviews, averaging 4.00 Stars:
Memphis, TN
Collierville, TN
Roger came the same day we called and was able to complete the work in a short amount of time. He was friendly and professional. The cost of the springs seemed surprisingly high but that has nothing to do with the technician.
- Robert Wamack
Germantown, TN
Prompt and good solutions to our problems.
- Beuford Witt
Product:
Memphis, TN
I would award 5 stars if the repairman was on time through no fault of his own. Management or management systems broke down in this case double booking the guy.
- Fred Williams
Memphis, TN
good service
- Sammie Near
Cordova, TN
I contacted Precision to schedule a technician to come out and replace a broken garage door spring. We scheduled for the next morning between 8 - 10 am. I received a call from Dillon at 8:15 that he would be at the house in 10-15 min. They showed up by 8:30 and he indicated it would take about 20-30 min. He replaced both springs, per their recommendation, and was completed before 9:00 am. I was told in advance of about how much it was, and although I felt it was a bit pricing, they lived up to the stated expectations.
- Mark Holley
Service Provided:
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Residential Technicians: Dillon K.
Collierville, TN
I have dealt with Precision before and they are always professional, courteous, knowledgeable and thorough. Dillon, the Tech that came to diagnose the problem with my old Garage Door Opener and ultimately replace and install my new Opener was great! Not only did he show up hours earlier than expected due to a cancellation at his end, but he did the install in record time and explained and walked me through the set up for MyQ and any wifi glitches that may arise. Dillon gets FIVE STARS! My dissatisfaction was that the "Residential Service Call" Fee of $83.95 was not removed once I decided to replace the opener after Dillon diagnosed the problem. In my experience that fee is charged only if you decide not to have any work done. I called the office to inquire about this and they stated that that fee is charged regardless. Additionally, and included with that Service Call Fee was a "Residential Fuel Surcharge" of $6.88, which in my opinion should be at the company's expense and not passed on to the consumer/customer. It's the Cost of Doing Business after all. My husband drives to work every day and is not reimbursed by anyone for the fuel to get there. Just another way to gauge the consumer I guess.
- Donna Porcaro
Memphis, TN
I have used Precision for every problem I've had with my garage door. The service technicians have always been courteous and professional. If there is some information that they feel you need to know they carefully guide you through the process so you can make an inform decision. I would recommend using Precision for all your garage needs. Keep up the good work!!!!
- J. Jones
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Residential Technicians: Chris H.
Memphis, TN
I seldom give 5 stars, so this says a lot. I greatly appreciated the service I received and the technician who came checked everything and was also considerate of my financial concerns.
- Barry Ellegant
Bartlett, TN
Service was on time, the solution was swift, every thing now working fine.
- Ralph Warman
Memphis, TN
Jason was very prompt and did a good job.
- Scott Shelby
Bartlett, TN
Would have had them do more but tech didn't like the brand opener I had purchased so I just had them repair the spring. Will install opener myself. Work completed was done well, efficiently and professionally.
- Fred McGuffin
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Residential Technicians: Jason R.
Memphis, TN
Your technician came to look at the problem we need a new garage door opener and they did not have one in the truck which I thought they were supposed to be fully stocked on parts had to reschedule
- Thomas Allen
Memphis, TN
Contacted Precision the morning of 18JAN21 and service was provided, in a short time, only an hour or so of making the appointment. Techs were knowledgeable, courteous and professional. Precision has my business for any garage door issues if they arise in the future.
- T. L. Loggins
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Arlington, TN
I was very pleased with the repairs done by precision garage door co. The technicians were on time and quickly diagnosed the problems and went right to work fixing them. They were very courteous and really knew how To do the job. I would certainly recommend them for any work needed on garage doors.
- Milton Glidewell
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
Need new door and components
- Mattie Watkins
Collierville, TN
The church needed its double doors readjusted. The service techs were out within 24 hours of the service call. They called and gave me ample time to meet them at the building. Both techs were very professional. Service was done quickly and efficiently. Appreciate their services.
- East Shelby Church of Christ
Germantown, TN
Good service. Installation was done very well. I feel service man could have taken a few minutes to set up one of our vehicles garage door opener.
- Michael Sigman
Product:
Arlington, TN
The wait time was quoted as 3 weeks and the replacement panels didn't arrive until 4 weeks. I recieved no call to advise me of a delay, instead I called in myself. When the panels were installed they were the wrong color. One week later they returned with the correct panel's and installed them. The installers were very Professional and Rick handled the problem immediately. All in all I would refer Precision to another home owner. Just keep better communication with the customer. Thanks
- Kenneth Hayes
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Cordova, TN
Precision Garage Door replaced my entire garage door and motor. The set up a 4 hour window. The crew showed up on time and got the job done in 90 minutes. Very impressed. The only negative was greasy and oily hand prints were left on the garage door and the frame of the house where the wireless keypad was installed. Wished the crew had cleaned that up. Otherwise, great job and I would recommend this company.
- Joe Borwick
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Residential Door Installation: Jason D.
Memphis, TN
Nathan was very professional and friendly.
- Joe Bowen
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Residential Door Installation: Nathan B.
Collierville, TN
Rick previously provided great Service so I contacted Precision again for Garage Door issues. Rick checked all issues we were having with Garage Door and made sure all were corrected. So again great job .
- Wanda King
Service Provided:
Executive Leadership: Rick S. - Commercial Division Manager
Cordova, TN
Precision Doors is great. The springs broke on our garage and caused one of our vehicles to be stuck in the garage. Precision was able to accommodate and send someone that day to repair it. Ben provided excellent service.
- Tondra Watkins
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Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Memphis, TN
I recommend Precision. Rick was able to come earlier which was appreciated. He found the problem and fixed it in a timely manner.
- Lisa Robinson
Memphis, TN
Service tech., Rick did a good job, giving me options to repair, or replace door. He did not pressure me into a decision. The install crew were quick and efficient. They left the area clean, by taking the old door and hardware.
- Larry Howard
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Executive Leadership: Rick S. - Commercial Division Manager
Olive Branch, MS, MS
Am an old man so the cost to replace two bolts can be stunning, even with the cost of gas/time of the service call.
- Andrew Branscome
Cordova, TN
Satisfied with service. Technician was prompt, explained what was wrong and what needed to be done. Would call this company again
- Judy Peacock
Product:
Cordova, TN
Just had the garage door fixed today. Simple fix. Broken spring. Have fixed it myself in the past, but didn't have time now. Called 8am Sat morning. Got to my house at noon. Very friendly. Fixed in 30 min. I would only deduct one star because I'm aware of what the springs cost wholesale.
- Cris
Product:
Hernando MS, MS
Great service.
- f.s.
Germantown, TN
Had a garage door opener replace. Service man was on time and polite. Job done quickly. The remotes malfunctioned but came back and quickly took care of the problem. Will use Prision again.
- Victoria Mosley
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Executive Leadership: Rick S. - Commercial Division Manager
(901) 290-3018
(901) 290-3018(901) 654-4284
(901) 654-4284(901) 286-2461
(901) 286-2461(901) 466-2506
(901) 466-2506(901) 654-4284
(901) 654-4284(901) 654-4284
(901) 654-4284(901) 466-2506
(901) 466-2506(901) 451-8954
(901) 451-8954(901) 290-3018
(901) 290-3018(901) 290-3018
(901) 290-3018(662) 655-1472
(662) 655-1472
job very well done
- Lavern Partee