Eric Kee

Thru Angies List I bought a $99 Quiet Garage Door Roller Replacement PLUS Tune-up and 25-point Safety Inspection! This is exactly what was done with no unexpected "surprises". They were on time and very courteous. Took time to demonstrate and explain things. I would use them again!

- Elizabeth Howard

I am so happy with the service I received. I had a same-day service call and received a very reasonable estimate. Later, I was able to schedule the door replacement quickly and easily. Thank you, Precision, especially Eric!

- Katie Mcsorley

It is with great pleasure that I recommend Precision for any service or product. I was well pleased with the service, evaluation, recommendation and product offered by their technician.

- Michael Purvis

I have used Precesion Door in the past and although I am not happy with my Chamberlian garage door opener I am happy with the quality of service. Technician was on time and professional. I did not feel like he would be the type who would case the place and come back and steal my lawnmower or something.Just sayin! LOL. The cost was higher than I thought it might be considering how cheap the parts are but with gas prices being as high as they are you have to make your money somewhere. In the end the customer will always get screwed.

- Randy Forrester

From my initial contact with Precision until the job was completed I was overwhelmed by the positive attitudes of staff, thorough follow up and quality of work done. While my job was not large or. Complicated I was treated as thought I was the only customer they were dealing with. Focused, quality first and customer satisfaction make Precision Garage Door Service the go to fo anyone requiring garage door repair or replacement. Dr. Harry Fogle, Collierville, TN

- Harry Fogle

Excellent service throughout the entire process. The service was performed within a few hours of my call for help. I appreciate receiving photos of the technician that would perform the task and I am especially pleased that he was able to answer all my questions and fully describe the improved product that I was receiving. When we shop for a door replacement, Precision will be at the top of our list.

- Paul Watkins

I chose Precision because of information provided on their website and their Better Business Bureau profile. I called in the afternoon and service was scheduled for the next day. The service technician was prompt. I was given a two hour window and he arrived just before the two hour window. He thoroughly explained the problem; as well the cause of the problem. He then repaired the garage door opener in less than 30 minutes. I would recommend Precision Door to any homeowner seeking prompt, reliable service.

- Edith Washington

One day last week we found that our garage door spring was broken. I called the next morning and a technician arrived by early afternoon. He quickly fixed the problem. I really appreciated that you honored the warranty on the door hardward, which we had purchased several years ago, with no questions asked.

- Kent Emerson

I called Precision Garage Door Service on Thursday morning around 8:45am. The lady said she could have someone out between 9:00am & 11:00am, the same day! I was pleasantly surprised. At 9:30am, Eric arrived and began repairing our garage door springs. Eric was professional, thorough, and friendly. He had our door back in smooth working order, in a little more than one hour. Cost was 477.00, which included two new springs, and all new track rollers. I would definitely recommend this company to everyone. Thank you for being one of the few companies, that prides itself on excellent customer service.

- Sean Ellis

Appointment time was kept and service was fast, neat & exceeded expectations. Thanks.

- Robert Harrington

technician was at my home in a very short period of time. he was exceptionally courteous and professional. he proceeded to fix the problem very quickly.

- russell dafferner

Technician was courteous and professional. The appointment was quick and convenient.

- william rosser

There were two reasons we chose Precision to repair a garage door that would not lift. The first was an A+ rating with the BBB. The second was the promise of same day service if the request was phoned in before 2 p.m. I was given a 2 hour window in which the technician would arrive. He phoned ahead and asked permission to come early (which was convenient.) I was pleased with the service.

- AMY SULLIVAN

I chose Precision because of 24/7 service, BBB accreditation, and military discount. Outstanding service; courteous, professional technicians who were ON TIME, efficient, produced great results. Replaced door springs, rollers, bearings, drums, and cables. I'm completely satisfied.

- Jim Danley

Eric Kee is a very professional technician. As a senior adult widow I feel very comfortable having Eric in my home. He arrives when I am told he will be there and does the repair in a very timely manner. Thank you for your good service.

- Frances Stanford

Precision was very prompt in sending technician out to fix my garage door. Was completed within 12 hours of my call. Without having any other estimates I would have to assume the repair costs were fair. Work was completed quickly and door is working fine.

- Herbert Holman

Our technician was on time, and completed the work efficiently and for a reasonable price. This is the second time we have used Precision for garage door repair, and we will definitely choose them again the next time we need services.

- JESSICA WILLIS

Way too expensive. Pricing is deceiving: labor was just $69 but sure too much was made on the $434 in parts. I wanted a better estimate on the phone. Once tech got here, I was locked into the $69 service fee and so couldn't get a second opinion. A neighbor recommended you but I won't.

- Donald Roshak

We try very hard to provide straight forward and upfront pricing on all our parts and services. In addition, we strive to provide the highest quality parts and services at fair and reasonable prices. Our goal is to fix your garage door right the first time, which will ultimately save you time and money in the long run. However, in the event you are sincerely of the opinion that you were deceived or mislead, I would encourage you to contact the office and ask to have a manager review the circumstances. We offer a 100% customer satisfaction guarantee, so I am confident any misunderstanding can be resolved.

Please give my thanks to Technician, Eric. It is such a joy to be able close my door now without having to get out of the car. He knew immediately what the problem was and redirected the sun rays. I wish I could have gotten in touch with him sooner. I know now not to try to go through Bob since he is very slow about returning calls. Thank you so much for resolving my problem.

- Frances Stanford

Eric could not have been more punctual or courteous. He was very informative and made suggestions as to improvements that could be made along with the repair. He also looked at our additional garage door and did the same. We could not have been happier with his service, knowlege and genuine good attitude. Please acknowlege his excellent representation of your company. We have and will recommend Eric Kee and Precision Door to friends and neighbors. Thank you!

- Barbara Blum

always get good, reliable service. technicians are very knowledgable.

- Gracie Frazier

We have used Precision before and that is why we called you. The technicians were extremely polite. I was very pleased with their work. They got the work done fast. We had a new motor put in.

- Robin White

I was referred by a friend, Terry King, who also advised about available coupons. The service promptness, delivery, especially efficiency, and cost are of utmost importance to me. I received all of these by technician, Eric Kee. He was in and out before I knew it. (IT WAS VERY HOT!!) Thanks. I certainly will call again for your services. Repair: I knew a Spring was broken, and both were replaced as well as the Rollers.

- Judy Brown

The technician Eric Kee was extremely professional and helpful in assisting me in making the decision to get a new door. I originally called for a repair but his assessment was honest and sincere. He said he could fix the door in a short time but I would be better served to replace the door so that I can feel confident that I have something reliable. I have been in sales for a long time and know if someone is trying to pitch me. Eric was not pitching he was resolving. Thank you Eric for the excellent service.

- Keith Wilson

Eric Kee responded to a call I placed this morning for a broken spring. He was very professional, patient with my questions, and represented Precision Door Service very well. Please let them know they did an outstanding job! Sincerely, Karen McConnico - P.S Thanks for standing behind your promise for same day service if called before 2 PM.

- Karen McConnico

Thanks, I appreciate the help from Precision Door. Eric did a fine job. He is very efficieant and quite professional.

- Sonny Adams

I got an entire new garage door, new springs, new tracking and new opener. I was impressed with the overall experience from booking the service call, to their promptness to the installation. They came out the same day I called to assess the situation and came back the next day with the new door. They did give me lower cost options which involved keeping my old door but since it was in bad shaped and I made the decision to go ahead and replace it. They took my old keypad and moved it to the other garage door (I have a 3 car garage) because the new keypad works on a different frequency. The Angie's List coupon saved me $180. They definitely knew what they were doing and I will use them again.

- Lois Currey

After calling all of the Angie's List garage door companies that had A ratings, I decided on Precision Door because they were the most helpful and descriptive about their products. They use only the best quality doors and not a generic in-house brand. They also offer a lifetime warranty for an extra charge which includes higher quality materials and 24 hour on site service, which we opted for. I saved 10% by using the web coupon on their we site, which made their higher quality garage doors comparable in price to the lower quality doors that others are selling. Precision Door is who I will recommend to all my neighbors. Superior quality, competitive prices and they were a pleasure to deal with over the hone and during the installation at my home. A+

- Layn Huffman

To all of the wonderful people at Precision Door. When i called last week with a broken garage door you told me someone would be by between 8 to 10 AM. I was very surprised it would be so quick! Much to my surprise Eric arrived at 8:30. He was very nice and extremely informative. I ended up having the complete overhaul on the door due to his recommendation. He was fast and thorough. The door works great and is so quiet. My little boy is not scared of the creepy sounds anymore. Thank you so much! You were there when i didn't know who to turn to.

- Michelle Cervetti

The technician took his time and explained the problem to me. I would say that I have not been around such a nice, friendly, and polite technician in a very long time....if ever! I am very pleased with the service received. I will recommend Precision anytime.

- Barbara Wade-Reese