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Matt McNatt
Tech ID#: 36
Reviews: 77
Average: 4.95 stars
Background: 2/26/2016
Drug Test: 2/26/2016

Matt McNatt

Residential Technicians
Matt McNatt has received 77 reviews, averaging:

Matt McNatt's Bio:

Matt has been with Precision Door Service since January 2016. In his spare time, Matt likes to play almost any sport. He also enjoys watching movies and sporting events on TV. Matt likes to go on road trips and spend time with his family. One of his favorite activities is taking his beloved boxer Zoey to the dog park on the weekends.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called at 8 pm. My garage door was fixed by 3 pm the next day. Let me mention that it was Thanksgiving! We really appreciate the quick response. It was fixed in less than 20 minutes upon arrival. Everyone involved was helpful!
Brian & Jessica White
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always can depend on them. Service excellent and price is fair
Hunter Short
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really transparent and easy to schedule. Matt did great job. Emergency service fee was a little hefty....but they came on a Sunday morning within 45 min of calling, so nothing to complain about with that attentiveness.
Robert Ellis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, prompt and knowledgeable
Meg Bowen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys did a great job. It was same day service, they explained everything and fixed it promptly.
Mel Lenhart
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with Precision. The company was very helpful on the phone in working with me on setting a convenient appointment to come and inspect my garage door unit and eventually replace a logic board. Matt, the technician, called me in advance of coming and was very helpful in answering questions on site.
Cotton Nelson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, reliable, professional service. Matt and Logan came earlier than scheduled and had the new springs put up on my garage door in no time at all. Thank you for a job well done.
Cyndi Olson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Matt McNatt was very quick, professional, and precise. He told me upfront what the price would be and made me comfortable with his work. We are very happy with the work and we will definitely be using this company again!
James Huttig
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars for Matt and the company's service. Professional on time skillful and polite. Had phone contact difficulty with phones for Lakeland Memphis and Bartlett but Bartlett connected. Told receptionist and she said you would check it out. Could hinder you receiving calls as it rang and then a void. Then one rang interrupted with message conversation may be recorded rang and then void. Bartlett rang interrupted about recording then rang but this time answered. Didn't try the Germantown number so it may be Ok. Thanks JMP.
Jeanette Peeples
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You guys exceeded my expectations. Thank you so much. Matt was very professional and quick to address my concerns. Great job and service were great. You guys are the chik fil a of garage fixing.
Michael McGhee
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. New Springs, Rolls, Cables...
Joel Cullum
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Some of my garage door rollers came off track and I was desperate to have it repaired. I saw on the web that Precision had 24 hour customer service. I called around 6:30 this morning and Matt was here around 9:30, much earlier than I expected. He checked out the door and explained the problem and cost to repair. He was finished in a very short time.
Hattye Tharpe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always great service - 2nd time I've used Precision Door Service in last two years. Matt was service technician both times. (Matt & Ben were both on this call this time.) Always on-time and had everything they needed to complete the repair. I always feel like I got a real value from their trip out. I would highly recommend these guys from Precision Door Service of Memphis.
Reed
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PERFECT EXPERIENCE! We received multiple messages advising of the appointment status which was very nice. Matt McNatt was the technician and did a great job silencing our screeching garage door. He was even able to arrive early and had a great can-do attitude! The only downside is now we are thinking about options he showed us to replace the door for an updated look.....sigh..... Thanks Precision!!!
Adam Ashlock
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken door and figured I would have to wait till the next week to get someone out. Called on Thursday afternoon and the repair was completed just after lunch on Friday! Matt was not only on time but early! Assessed the situation and made a complete repair in no time. I couldn't be more satisfied! If I have any criticism, it's that Matt is an Ole Miss fan! Guess he can't help that! LOL!
Ken Sample
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job by Matt. He was early to the job and finished quickly once he ascertained what needed to be done. I would recommend Precision to anyone needing this service.
Terry Wood
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We’ve used Precision in the past when our other garage door was malfunctioning, and have been very pleased with how well that door has continued to operate. When the door on the other side of the garage stopped working this week, it was an easy decision to call Precision out again. Quick response, friendly technician (Matt McNatt), and a working garage door—Exactly what we needed! I also really liked receiving a text message with a tracker so that I would know exactly how close Matt was to arriving at my house—Very convenient! Thanks for your help, Matt!
Catherine Trexler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt is a competent technician. I will ask for him in case I decide to go ahead with the job. Thanks for the complementary check-up.
Muammer Cetingok
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When we bought the house the garage door opener did not work the technician did an excellent job
John Totta
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the 2nd time I have required and used Precision Doors & they are great. The technician (Matt) was very friendly, knowledgeable and quick with the issue I was having with my garage door not opening. He also took the time to explain what to do if the issue occurs again. Thanks again!
Tarsha Taylor
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had Jason Rodriguez come out to our house to fix our garage door opener which had stopped functioning correctly. Jason was very knowledgeable and very friendly. He presented us with three different options to choose from for our repair. The service he provided was nothing short of outstanding. I would highly recommend Jason to anyone looking for garage door repairs.
James Stockman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was knowledgeable, pinpointed our problem and completed the solution,post haste.
Mike Musso
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company had a 5 star rating, and when I called, I spoke to a REAL PERSON!!!! I couldn’t believe it. She was so helpful and pleasant. When your repair man arrived (righton time) I had received a text from your company with his picture. Matt was great, the prices are more than reasonable for the incredible service.
Dinah Freeman
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I definitely give a 5 star to Matt's workmanship and professionalism! I desperately needed a spring replacement repair and had a 12-2 window for when the work was to be done. To my surprise, Matt called around 10 and said he was ahead of schedule and could be at my home in fifteen minutes. Before starting Matt explained in understandable detail the work and benefits of installing two springs on my door in a very non pressure sales pitch which made more sense. Matt was courteous and took less than 30 minutes to install the springs. Also, it was an added plus that Precision gives you the name of the tech before he arrives just so you know who you're opening your door to.
Larry Hunt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was prompt, very professional and explained the details with confidence. I was very impressed with their service.
Stephanie Clemons
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service call was for a broken garage door spring, in less than 2 hours of placing the service call, Matt McNatt took the call and replaced both springs and put eight new rollers (no charge for rollers for purchase of two new springs) on our door in under 30 minutes. He was very professional, performed the job quickly and did a great job. We will definitely recommend this company to others and use them again in the future.
Angie B.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and knowledgeable with On time service. A pleasure to do business with
Tricia or ken Spain
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great doing business with ya'll !!!!! Customer service was very efficient and pleasant to deal with. I had a new garage door installed, and the technicians did a fabulous job. Companies follow-up was excellent ! Thanks !!!!!
Leigh Christophersen
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job Well Done !!! 5 Stars
Bill Cantrell
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt is a competent service and repair technician. I thank him for his care and concern. Based on his review and recommendations, I am going to go ahead with the installation of a new door. I placed my order shortly before I sent you this message, for A "GOOD" quality door, ($847), and made the deposit for it, while also asking for the refund of the service call back to me, as stated by both Matt and Colby, your office employee. I hope the installation to be completed as "ordered" and "specified" to Matt and then, to Colby. I expect the installation to be done by March 6, 2018, Tuesday, preferably by 11:00 AM. Thank you very much.
Muammer Cetingok
Service Provided:
Garage Door Repair
Product:
Garage Doors
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