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Matt McNatt
Tech ID#: 36
Reviews: 90
Average: 4.96 stars
Background: 2/26/2016
Drug Test: 2/26/2016

Matt McNatt

Residential Technicians
Matt McNatt has received 90 reviews, averaging:

Matt McNatt's Bio:

Matt has been with Precision Door Service since January 2016. In his spare time, Matt likes to play almost any sport. He also enjoys watching movies and sporting events on TV. Matt likes to go on road trips and spend time with his family. One of his favorite activities is taking his beloved boxer Zoey to the dog park on the weekends.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was early for our appointment, and quickly found the issue with our door. He efficiently completed the repair and was very cordial and great to work with. Highly recommend!
Silas Reed
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was very friendly and professional. He arrived early and cleaned up after he was finished. I would absolutely recommend using Precision Doors. Mark
Mark Bouie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The customer service and technician were courteous and friendly. My garage was fixed in no time. Very satisfied!! Thank you
Estevan Garces
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and straight forward. Thank you.
James Marquis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very courteous and professional and answered all concerns effectively.
Valerie Loggins
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good job. Next day service just like they said.
Darrell Harwell
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the initial phone call to Matt leaving our driveway, our experience with Precision was PERFECT. Your dedication to excellent customer service is so impressive. The Carters love Precision! Thank you!
Kathleen Carter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Job. Good interpersonal and communication skills. Prompt service
Jaya Ramanathan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Their service people were great. Were on time, installation went smoothly. Nathan was very friendly and professional.
Terry Cochran
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was very informative on the situation and made repairs very guickly. Very nice young man. Door seems to work better than when it was new.
Jim Brawner
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As always, when dealing with this company, the customer service is unsurpassed. We requested an appointment late Sunday afternoon and were given an appointment for the next day. The technician called the next morning to let us know that he was working ahead of schedule and asked if he could come early. This was great for us. We immediately received a text from the company with the tech's name, information and picture. Much appreciated. The job was quickly completed at a reasonable rate and we were advised of steps we could take to prevent a recurrence of the problem. Very pleased and satisfied and highly recommend Precision Door.
Brenda Brooks
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed help removing torsion springs and removal of ancient garage door. Matt got it done quickly.
Doug Walker
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My appointment was to repair my garage door opener damaged by flood. Matt and Kevin actually showed up a few minutes early. The problem was identified and repaired quickly (they had replacement parts on their well stocked truck). They were both extremely courteous and knowledgeable. I am highly satisfied with the quality of the work performed and will use Precision Door for any future overhead door needs.
Stan Peake
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called at 8 pm. My garage door was fixed by 3 pm the next day. Let me mention that it was Thanksgiving! We really appreciate the quick response. It was fixed in less than 20 minutes upon arrival. Everyone involved was helpful!
Brian & Jessica White
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always can depend on them. Service excellent and price is fair
Hunter Short
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really transparent and easy to schedule. Matt did great job. Emergency service fee was a little hefty....but they came on a Sunday morning within 45 min of calling, so nothing to complain about with that attentiveness.
Robert Ellis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, prompt and knowledgeable
Meg Bowen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys did a great job. It was same day service, they explained everything and fixed it promptly.
Mel Lenhart
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with Precision. The company was very helpful on the phone in working with me on setting a convenient appointment to come and inspect my garage door unit and eventually replace a logic board. Matt, the technician, called me in advance of coming and was very helpful in answering questions on site.
Cotton Nelson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, reliable, professional service. Matt and Logan came earlier than scheduled and had the new springs put up on my garage door in no time at all. Thank you for a job well done.
Cyndi Olson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Matt McNatt was very quick, professional, and precise. He told me upfront what the price would be and made me comfortable with his work. We are very happy with the work and we will definitely be using this company again!
James Huttig
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars for Matt and the company's service. Professional on time skillful and polite. Had phone contact difficulty with phones for Lakeland Memphis and Bartlett but Bartlett connected. Told receptionist and she said you would check it out. Could hinder you receiving calls as it rang and then a void. Then one rang interrupted with message conversation may be recorded rang and then void. Bartlett rang interrupted about recording then rang but this time answered. Didn't try the Germantown number so it may be Ok. Thanks JMP.
Jeanette Peeples
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You guys exceeded my expectations. Thank you so much. Matt was very professional and quick to address my concerns. Great job and service were great. You guys are the chik fil a of garage fixing.
Michael McGhee
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. New Springs, Rolls, Cables...
Joel Cullum
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Some of my garage door rollers came off track and I was desperate to have it repaired. I saw on the web that Precision had 24 hour customer service. I called around 6:30 this morning and Matt was here around 9:30, much earlier than I expected. He checked out the door and explained the problem and cost to repair. He was finished in a very short time.
Hattye Tharpe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always great service - 2nd time I've used Precision Door Service in last two years. Matt was service technician both times. (Matt & Ben were both on this call this time.) Always on-time and had everything they needed to complete the repair. I always feel like I got a real value from their trip out. I would highly recommend these guys from Precision Door Service of Memphis.
Reed
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PERFECT EXPERIENCE! We received multiple messages advising of the appointment status which was very nice. Matt McNatt was the technician and did a great job silencing our screeching garage door. He was even able to arrive early and had a great can-do attitude! The only downside is now we are thinking about options he showed us to replace the door for an updated look.....sigh..... Thanks Precision!!!
Adam Ashlock
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken door and figured I would have to wait till the next week to get someone out. Called on Thursday afternoon and the repair was completed just after lunch on Friday! Matt was not only on time but early! Assessed the situation and made a complete repair in no time. I couldn't be more satisfied! If I have any criticism, it's that Matt is an Ole Miss fan! Guess he can't help that! LOL!
Ken Sample
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job by Matt. He was early to the job and finished quickly once he ascertained what needed to be done. I would recommend Precision to anyone needing this service.
Terry Wood
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We’ve used Precision in the past when our other garage door was malfunctioning, and have been very pleased with how well that door has continued to operate. When the door on the other side of the garage stopped working this week, it was an easy decision to call Precision out again. Quick response, friendly technician (Matt McNatt), and a working garage door—Exactly what we needed! I also really liked receiving a text message with a tracker so that I would know exactly how close Matt was to arriving at my house—Very convenient! Thanks for your help, Matt!
Catherine Trexler
Service Provided:
Garage Door Repair
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