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Matt McNatt

Matt McNatt
Residential Technicians
Reviews: 191
Average: 4.96 stars
Background: 2/26/2016
Drug Test: 2/26/2016
Matt McNatt has received 191 reviews, averaging 4.96 Stars:
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Matt McNatt's Bio:

Matt has been with Precision Door Service since January 2016. In his spare time, Matt likes to play almost any sport. He also enjoys watching movies and sporting events on TV. Matt likes to go on road trips and spend time with his family. One of his favorite activities is taking his beloved boxer Zoey to the dog park on the weekends.

Review:

Matt was prompt, efficient, polite and a pleasure to talk to, he did a great job, you should be proud to have him on your team! Thanks.

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Service Provided:
Garage Door Repair

Review:

Always great service, technicians are friendly and knowledgeable.

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Service Provided:
Garage Door Repair

Review:

The response time was wonderful and spot on for the appointment. They explained the problem and fixed it right away. Thank you

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Service Provided:
Garage Door Repair

Review:

I just got lucky. Googled garage door problems, Precision popped up. Booked on line, door expert, Matt, showed up a little early, looked at the door, gave me an estimate , and fixed my door. Matt was a polite young man even had a personality. I talked with him the whole time. Come to find out he is a good friend of my grandson. I’ve found a garage door company; you should too.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I made a call to Precision, they were here promptly and had my problem solved in less than 20 minutes. I was and am very impressed with their promptness and their ability to solve my problem.The work was done and everything is now working well. I also want to say they are very reasonable for the speed and quality of work they did.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

I have used Precision Door Service for the last three years - from installing a new battery backup Liftmaster, to replacing a keypad, to normal maintenance (oiling the rollers and tracks). They come at a minutes notice, always on time. Their technicians are friendly and professional. Their cost is reasonable.

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Service Provided:
Garage Door Opener Install

Review:

Matt did great repair.

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Service Provided:
Garage Door Opener Repair

Review:

We have used Precision for all our garage door needs. Matt has been our tech most of times. He is very professional and explains in detail the operational use of our garage door. I highly recommend Precision for any of your garage door needs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Having used this company before with excellent service (related to electrical system), when we discovered at 6am that our springs had broken overnight, we knew exactly who to call. A service technician came out (even faster than original quoted time - which was great) and fixed our door ASAP. 10 out of 10 - highly recommend this company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Matt was very professional. Came in, got the job done promptly. Very nice gentleman. Very very pleased with the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Matt was the service tech. Matt phoned to say he was in the area and could move my scheduled appt earlier, I was thrilled! Matt arrived, (a very nice man) and replaced my rollers and lubricated the springs, chain and rollers. The garage door is smoother and less noisy. I also have Matt scheduled for the replacement of the rubber gasket thing at the bottom of my door. Matt represents Precision Garage Door with professionalism, politeness and knowledgeable of the job. Thank you

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Explain the problem and the remedy to fix problem. Very professional service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Would not use this company. Scheduled a service, was told the (4 year old) garage door need to be repaired. Was given a quote for repairs. I waited approximately 6 months. I called to schedule the repair and was told that the cost had increased and provided an updated quote. I scheduled the repair, the technician came out and did not do any work. Went back to the office and sent 3 new quotes for various levels of work and each of the quotes were higher than the quote that I had received 5 days earlier.

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A Response from: Lowell Wilson

Good morning, Mr. Lloyd, this is Carrie with Precision Door. I just spoke to you on the phone and was sure hoping that we could rectify your decision to cancel. I sincerely apologize for the misunderstanding with the prices on our estimates, and do hope that you will reconsider using us in the future if you have any other repair needs.

Service Provided:
Garage Door Repair

Review:

Heresy service and timely..appreciate your service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Repairs performed promptly and professionally.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Called this morning at 8:15 expecting to hear it would be days to get my door fixed. The rep on the phone was awesome and told me someone could be here between 11-1 on the same day! Matt (service tech) called and said he was on his way….at 10 am!!! That is what you call quick service! He fixed what was broken in a jiffy! Could not have had a better experience with this group!! All around an A+++ company! Thank you!!

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Service Provided:
Garage Door Repair

Review:

What word would top awesome!!! Service awesome. Matt was awesome. Response time awesome. I now see why your company has a 5 star rating. I give your company a 10.

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Service Provided:
Garage Door Repair

Review:

Super speedy service and our technician Matt was excellent - friendly, knowledgeable, and had our garage door equipment back on line in about 30 minutes. And he programmed our vehicles to top it all off. Thanks Precision!

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Service Provided:
Garage Door Opener Repair

Review:

I googled these guys on a Saturday morning and called because they advertised that I would speak to a live person. Local reviews listed for my area which I didn’t bother to read, I just picked up the phone to book their services. They offered a Sunday special, which I declined and they scheduled me for the upcoming week at my convenience. Tech had a cancellation in his schedule so he called me and Matt came right out diagnosed and fixed my problem. Super polite, professional and knowledgeable, problem resolved for a fare price. I highly recommend Precision Overhead Garage Door Service!

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Service Provided:
Garage Door Repair

Review:

Matt McNatt arrived and diagnosed the issue in 3 minutes and performed the repairs in less than 15 minutes. Very professional and personable. Precision installed this door in 2015 and it has performed flawlessly. Highly recommended.

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Service Provided:
Garage Door Repair

Review:

Matt was early, super efficient and quick. Finished the spring repair before the original appointment time. Very impressed. Highly recommended.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I loved everything about my experience with Precision. From the super friendly person that I spoke to who made my appointment, the communication about the arrival of my technician, and the technicians timeliness and getting the job done! They were extremely professional as well as very personal touches all along the way. Highly recommend this business!

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Service Provided:
Garage Door Repair

Review:

I have been using Precision for several years for installation and services to fix or repair parts. They have great service men that are kind and patient. I have no reason to change companies

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Matt was quick and very professional ????????????????

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Matt did a great job installing a new garage door opener. I had ordered a basic builder’s grade model, but because it was not available, Precision gave me the next model up for the builder’s grade price. Matt was courteous and efficient. I was very pleased with the service I was given by Precision.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thanks for sending Matt he was very professional and represented your company well I’m quite pleased and will use your company again in future.

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Service Provided:
Garage Door Opener Repair

Review:

Matt was friendly and finished the job quickly and professionally.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

This was great experience from the time I contacted PDS on Saturday to set up an appointment until the work was completed today, less than 48 hours later. I got confirmation emails and alerts to my technicians arrival. (He was actually a little early!). The technician, Matt McNatt, was professional and very thorough while he was here first describing what he would be doing and then performing the work. He answered all my questions. He even tried to help get my Genie opener set up on my home WiFi but unfortunately it is out of range of my signal. I am very pleased with all aspects of this repair and Matt especially. Couldn't recommend PDS more highly.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick response. Very competent. Would not hesitate to use again.

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Service Provided:
Garage Door Repair

Review:

excellent company!!! very receptive and responsive!! had our garage door fixed within 2 hours of our first (and only) phone call! highly recommend them

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Service Provided:
Garage Door Repair

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Precision Door Service
Office: (901) 522-5035
1215 Big Orange Road
Cordova, TN 38018