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Ben W. - Residential Manager/Operations Analyst

Ben W. - Residential Manager/Operations Analyst
Executive Leadership
Reviews: 213
Average: 4.98 stars
Background: 2/26/2016
Drug Test: 2/26/2016
Ben W. - Residential Manager/Operations Analyst has received 213 reviews, averaging 4.98 Stars:
1 2 3 4 5

Ben W. - Residential Manager/Operations Analyst's Bio:

Ben has been with our Precision Door team since January 2015 and he enjoys the people that he works with. He is happily married to Mary, and he has one daughter. Ben likes attending University of Memphis Basketball games with his wife. Go Tigers! He also enjoys watching movies, relaxing with family and friends, going camping, and going on scenic motorcycle rides with his wife. Ben is also a military Veteran where he proudly served our country for 8 years while in the Army where he served two tours in Iraq.

Review:

Great service and quality product at a reasonable price! We replaced both a single and double door with all new hardware, openers, etc.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Our technician did a great job! He was very patient showing me everything and very nice. I would highly recommend you! Thanks so much!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Excellent service and communication. I highly recommend this company.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben was very professional, professionally attired, personable and knowledgeable. Showed up early and called ahead as well. I am extremely satisfied and Thank You for the prompt service and repair! Happy New Year to all of you!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Our technician Ben was able to get out to our house and check on our door so fast! He was so quick and efficient! Thank you Ben and thank you Precision Door!!!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Product:
Rollers

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben was very personable, fast, and efficient.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Product:
Opener

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

The response time and service was outstanding. Ben was courteous and a skilled technician. Thanks

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
1 2 3 4 5
Date: 11/02/2016
Garage Door Repair
,
Review:

Same-day service provided by friendly, competent service technician. Technician arrived on time and work was completed in timely manner. Highly recommend Precision Door Service.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Product:
Rollers

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben was a joy. Starting with Chuck Mann and then Bob White to Ben. What a great company that believes in quality work as well as great customer service. I appreciate it.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

I called your company this morning and spoke with Keli. She gave me the most professional and immediate response. Ben came out within the same morning and addressed all my questions on a new door. I am glad to recommend your business to anyone. Bill Burgess

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A Response from: Lowell Wilson

Thank you for taking the time for this review. We appreciate our customers and strive to meet our 100% Customer Satisfaction Goal. If you need anything else, please do not hesitate to give us a call. Thank you for your business.

Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Excellent service. Technicians very professional.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

I choose Precision because of their web site and their excellent reviews. Well, here is one more excellent review!! My technician, Ben White, was prompt, knowledge, and polite. He assessed my problem quickly and fixed it quickly. I could not be more pleased. You can bet that if I have problems in the future I will be calling Precision and recommending them to my friends.

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A Response from: Lowell Wilson

We appreciate you taking the time to leave Ben a review here. We value our customers and stand behind our 100% customer satisfaction guarantee and if there is anything else we can do for you, please do not hesitate to give us a call. Thank you.

Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

First, I had garage door installed 18+ years ago with excellent price and service. I have had NO problem with this product. Second, I lost 2nd remote. I chose to have technician Ben W for service call. He contacted me & came early. He professionally BRIEFLY offered upgrades. Within 10 minutes I had my remote. He offered to sync my car ( not available on old car:) I HIGHLY recommend this company for product and service.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Professional, quick, responsive and cost effective.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben was service technician and was prompt, rapid courteous and knowledgeable. Excellent service! Will use again if needed. Ben deserves a raise and your company is excellent! Thank you. Ann Bilbrey

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

I would love everyone to know how fast, polite, and knowledgeable my technician, Ben was. Thanks to Precision Door.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben called to verify it would be ok for him to arrive early for the appointment. He reviewed the different options available prior to starting the work. Ben was very professional and customer service was a priority. Ben did not consider the repairs complete until he had cleaned the work area and tested the door for proper operation. I will use Precision Door again.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Excellent service! I give it a 5 star rating

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

The tech came out and was very professional and thorough. I could tell by speaking with him on the phone (I was at work) that he knew his stuff. My wife, who was at home said he was very polite and professional. I like the fact that he made good recommendations and was able to explain warranties very well. He was obviously trained well. He also did very good work in repairing my garage door and didn't take a long time to do it. I will be calling Precision every time from now on!!!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben White is an excellent ambassodor for your company. His customer service was wonderful. Ben called first and arrived when promised. He quickly diagnosed the problem, went to work and provided a prompt repair on a cold and rainy day.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

This team knows their stuff! Very professional. Very efficient. Very competitive pricing. Very friendly.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Excellent customer service. Arrived quickly and diagnosed our problem and provided a prompt repair to our service needs on a rainy cold day. Technician Ben was super and knowledgeable .

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Needed a new gear. Service man was here 45 minutes after calling.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Service was prompt, the technician - Ben White - was courteous, knowledgeable, on time and communicated our options clearly. And there were even able to schedule the install the very next day. I would highly recommend Precision.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Great job, Ben explained everything to me and gave me all the options. Definitely dependable and trustworthy.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Fast response, knowledgable advice from the technician. He showed me what needed to be done and told me why. He gave me all the options and was not pushy. Ben is a great ambassador for your company. He let me know that you also work on driveway gates. I will be calling when gate repairs are needed also.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Great job, excellent service rep (Ben) - called before coming out, reviewed all options with me before proceeding with the repair - work done quickly, works great and hopefully will last a long time. Ben has great customer service skills - positive attitude, great communicator. 5 star....thank you!!!!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Great customer service. Technician was very helpful and knowledgeable. Very pleased with service. Would definitely use again for any garage door needs.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Our 30 year old opener died. I called Presision and got an appointment for the service call on the morning I was free. The technician called before he came and arrived on time. He gave two options and quoted the price, then put in the new motor and cable. All in all we are very satisfied. This is my third time using Presicion (new springs in 2012 and a new door in 2015), and we have had the same great service each time

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A Response from: Lowell Wilson

Thank you for choosing Precision Door Service for your repair needs. We appreciate your business and please do not hesitate to contact us for any further needs.

Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

I had a great experience with Precision Overhead Garage Door. My Service Tech, Ben, was professional and explained to me the different options I had for my repairs to settle in on the best option for me. He even went as far as to reattach the garage door button that had become detached from the wall without being asked. I would highly recommend Precision Overhead Garage Door to anyone looking to install a garage door, or anyone needing to have someone service or repair their current door.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
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Arlington/ Lakeland Area

(901) 290-3018

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North Mississippi Area

(662) 655-1472

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Precision Door Service
Office: (901) 522-5035
1215 Big Orange Road
Cordova, TN 38018