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Rick S. - Commercial Division Manager's Bio:
Rick is a transplant from Ohio who has been in Memphis since 2005. He has been with Precision Door since 2009. Rick is happily married and a proud father to his only child, a daughter. He enjoys spending time with his family, friends and neighbors. Rick is also an accomplished wood carpenter who likes to work on home projects.
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Memphis, TN
I am a new customer to Precision. I called for a service appointment around 8:15 AM, they set the appointment for between 10-12 that same day, Rick, the technician, called me about 9:30 to say he would be at my house in around 20 minutes, and he was! He was very professional, and completed the servicing, fixing my problem, and taking care of a few other minor issues very quickly. I will definitely use Precision again.
- Bill Sternberger
Memphis, TN
Our garage door came off the tracks early Saturday evening. I called and a technician came out within about two hours and repaired the door with no problems. I also was provided an estimate for additional repairs, but no pressure to purchase. The technician was competent and friendly.
- Michael Wardlaw
Collierville, TN
Good job!
- Jim Millrany
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Executive Leadership: Rick S. - Commercial Division Manager
Collierville, TN
Very good service; tech was professional, polite and knowledgeable. A five star is a definite!
- Judy Sahm
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Executive Leadership: Rick S. - Commercial Division Manager
Germantown, TN
The technician arrived on time and did the job quickly and fixed another remote I had. I would recommend Precision Door.
- Mike Walsh
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Executive Leadership: Rick S. - Commercial Division Manager
Arlington, TN
Precision Door gave us great service! They responded quickly and repaired the broken door as well as serviced the other door to get it working better, much smoother and quieter now. We couldn't be happier with the service provided.
- Jeanne Mason
Germantown, TN
very nice and professional
- Richard Herbert
Germantown, TN
Had very good previous experience with Company so when I needed garage door repair I called Precision. Very polite, professional technician came & made repair in record time. Highly recommend this company & their employees!
- Leslie Smith
Cordova, TN
A 5 star rating for sure. Installer was prompt, neat, took time to explain everything.
- Stanley Cooper
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Executive Leadership: Rick S. - Commercial Division Manager
Germantown, TN
This was the second time that I have used Precision Door in the past five years. This time Rick replaced the trolley on one door. The old one had just worn out. He also added bracing to the center stile in the top section of the smaller door which I was not even aware was bent until he showed me. The first time that I used Precision was just a shot because I knew nothing except that I had seen your repair trucks in the area and they were all well maintained which is a good start. That time, you replaced both springs on the large door. I was pleased with the service and the manner of the technician so when this trouble showed up, it was no question who to call. It will be no question the next time either!
- Wayne L. Smith
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Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
I called Precision on Saturday morning to repair a garage door that was off its track. They arrived by 1 PM (slightly ahead of their projected time) and quickly repaired the door. I thought the price was very reasonable for weekend service and Rick the technician was efficient. It was excellent serivice and rates five out of five stars! Jim Ferguson
- Susan Ferguson
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Executive Leadership: Rick S. - Commercial Division Manager
Arlington, TN
Rick was a real jewel. He called ahead, arrived on time and did an outstanding job of replacing my broken spring and bearings. I would certainly use Precision in the future and Rick would be my choice to do the repairs.
- Larry Netter
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Executive Leadership: Rick S. - Commercial Division Manager
Collierville, TN
Rick, the technician did an outstanding job - solo - putting the door in and was very personable. Also did it around our schedule at 7-9 at night. My only complaint was that my Sat. AM 10 appt was canceled at 11:30 that AM due to your being over extended. That being said I would use Precision again, but hope will have no need for years to come.
- MIKE SCHNEIDER
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Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
Our technician Rick Scheiderer was prompt and professional. I would definitely recommend him for your garage door needs! I appreciated how quickly I was able to get an appointment, and would definitely use this company again!
- L. Mcknight
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Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
I had used Precision in the past and was very satisfied with the work. I was given solid information about my "old school" garage doors today. I so appreciate the thorough exam.
- Carol Iovino
Germantown, TN
Rick did a fantastic job on replacing the springs and at a fast and efficient manner. Thanks for a job will done.
- STEVE FARMER
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Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
Did a great job!! Showed up when he was suppose too, fixed garage door, charged a fair price and outstanding customer service. Thanks!! That's hard to find these days.
- Stephanie Upshaw
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Executive Leadership: Rick S. - Commercial Division Manager
Collierville, TN
I have had the opportunity to use Precision three times in the past year. They are responsive, efficient, and understand the meaning and importance of outstanding customer service. I highly recommend using Precision for all your garage door and garage door opener needs.
- Kim Pappas
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Executive Leadership: Rick S. - Commercial Division Manager
Southaven, MS, MS
Your technician was very prompt , courteous and professional. 5 Star out of 5. Your technician Gerald Fox services our H O A gate control system he is the reason that we use your company.
- Mac Feltman
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Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
I have used them several times & they are always quick to come out an quick to complete the service. The Service technicians are always polite, professional & knowledgeable about the problems and able to explain to my understanding. I would highly recommend Precision.
- Dale Glenn
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Executive Leadership: Rick S. - Commercial Division Manager
Cordova, TN
Amazing service!! I have used them twice in the last month at two different houses and there service is prompt and amazing!!
- Anne Hampton
Memphis, TN
I've used Precision for other garage door repairs and maintenance. The company offers great and courteous service from the telephone to the job site. Their prices are reasonable and their performance is outstanding!
- Joe Sells
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Executive Leadership: Rick S. - Commercial Division Manager
Olive Branch, MS, MS
Am an old man so the cost to replace two bolts can be stunning, even with the cost of gas/time of the service call.
- Andrew Branscome
Germantown, TN
5 Stars, Rick did a great job. I, will use Precision for any future work. THANKS
- Robert Thompson
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Executive Leadership: Rick S. - Commercial Division Manager
Cordova, TN
Setting up service call was simple and I was impressed with how quickly the appointment was confirmed by e-mail even a picture of the technician. Rick was on time and very professional and personable. Rick did a thorough analysis and then explained exactly what he was doing and why. I have a high quality opener and door but they are 15 years old. Rick solved my problem at a very reasonable cost and gave me another few years I am sure! I will never call any other company but Precision.
- Ron Reid
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Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
The cables on my garage door came off track on Sunday and I called Precision because of their BBB rating. The only reason they didn't come the next day was because of MY schedule! Rick was here bright and early Tuesday. He restrung the cable and then serviced the door to make it run smoother and quieter. Thanks for good customer service and technical expertise.
- Kay Due
Memphis, TN
WE CALLED PRECISION THE FIRST TIME BECAUSE WE WANTED TO USE A COMPANY FROM THE BARTLET AREA.THEY EXCEEDED OUR EXPECTATIONS WHEN THEY ARRIVED PROMPTLY AND FIXED OUR DOOR VERY QUICKLY.THE TECHNICIAN WAS VERY PROFESSIONAL AND COURTEOUS.IT IS VERY REFRESHING TO HAVE A COMPANY THAT YOU CAN REALLY TRUST AND HAVE CONFIDENCE IN.I MIGHT ADD THAT THE GIRL IN THE OFFICE WAS VERY HELPFUL AND COURTEOUS TO US.I WOULD RECOMMEND PRECISION TO ANYONE NEEDING THIS TYPE SERVICE.
- Charles and Peggy Shettlesworth
Memphis, TN
He was very pleasant, got right on it and explained it to me. I am very pleased with the service.
- William Crosby
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Executive Leadership: Rick S. - Commercial Division Manager
Arlington, TN
Five stars! Professional, timely, accommodating, fast, and reasonably priced. Program my car to the garage, provided a new garage remote, repaired the old remote, and service the garage. Additionally recommended needed service, and provided a 90 day warrenty for service provided. Would definitely recommend!
- Rynae
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Executive Leadership: Rick S. - Commercial Division Manager
(901) 290-3018
(901) 290-3018(901) 654-4284
(901) 654-4284(901) 286-2461
(901) 286-2461(901) 466-2506
(901) 466-2506(901) 654-4284
(901) 654-4284(901) 654-4284
(901) 654-4284(901) 466-2506
(901) 466-2506(901) 451-8954
(901) 451-8954(901) 290-3018
(901) 290-3018(901) 290-3018
(901) 290-3018(662) 655-1472
(662) 655-1472
Very fast service, gave me multiple options.
- Chris H