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Ben W. - Residential Manager/Operations Analyst

Ben W. - Residential Manager/Operations Analyst
Executive Leadership
Reviews: 213
Average: 4.98 stars
Background: 2/26/2016
Drug Test: 2/26/2016
Ben W. - Residential Manager/Operations Analyst has received 213 reviews, averaging 4.98 Stars:
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Ben W. - Residential Manager/Operations Analyst's Bio:

Ben has been with our Precision Door team since January 2015 and he enjoys the people that he works with. He is happily married to Mary, and he has one daughter. Ben likes attending University of Memphis Basketball games with his wife. Go Tigers! He also enjoys watching movies, relaxing with family and friends, going camping, and going on scenic motorcycle rides with his wife. Ben is also a military Veteran where he proudly served our country for 8 years while in the Army where he served two tours in Iraq.

Review:

Quick, thorough, efficient and polite. I will use again and would definitely recommend.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben was on time fixed my doors and didn’t sell me a device that I didn’t need. I will call back for any of my Garage Door needs.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Called my sister in law Carrie and she was able to send Ben and Matt out for my repairs. They showed up in the coolest marked truck and while I was hoping for an easy fix, I got a new door instead. It works better now and I'm glad they was honest with me. Thanks to Carrie for sending such an outstanding guy. Ben and Matt showed such professionalism and represented Precision really well. I'm sure if all your techs are as well mannered and knowledgeable, you must have a great staff there. Keep up the good work.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben did a great job! It took him no time to diagnose the problem. Grateful for his residential service and his military service. Grateful to you for hiring vets.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

We have used Precision for years and they have always been very prompt and professional. I would absolutely recommend them!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

I am very happy with the service I received. I called the Cordova number at 8:30 AM and I was scheduled for that afternoon. However, Ben was ahead of schedule. He was able to make it by the house by 10:15 AM and he was done with the repair by 11:00 AM. I am pleased with the investment that I made with Precision Garage Door of Memphis. Thanks again, Ben.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Service was excellent. I had a garage springs under warranty that needed replacing. The clerk took my information and immediately assigned me a tech for next day repairs. The tech was knowledgeable and pleasant. Repairs were completed in a timely fashion. Great Business!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

It has been several weeks now and I am still so proud of my new door. From the first contact to the completion of the install every employee was knowledgeable and helpful. Service was exactly as promised and I could not have chosen a better company. Thank you everyone!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Certainly pleased with the work done by your service person. Very knowledgeable and courteous. Recommended that we change rollers to ball bearing type. Much quieter and will not wear out as rapidly. Installed a new key pad for the one door that did not have one. Work done quickly and very professionally. I would recommend Precision garage door to anyone who needs this type work done. John K. Cathcart

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Install

Product:
Rollers

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Very pleased with the service. The service technician, Ben White, was very pleasant, showed up when scheduled, and made a timely repair replacing the springs and wheels on our garage door.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Very satisfied with the service I received. I was able to get a same day appointment and the technicians even came earlier than expected. They were quick and professional. This was just a repair but be sure if I need any more repairs or even a new system, I will be calling Precision Door.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Product:
Cables

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Fast service. My door was repaired within 4 hours of calling for service . Guys were friendly and prompt. Would definitely recommend.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben and Kane were awesome! Thanks!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

HAD A BROKEN SPRING...AFTER INSPECTIONS, I NEEDED TO ALSO REPLACE THE END BRACKET WITH THE BEARINGS AND NEW ROLLERS...BEN WHITE HAD ANOTHER TECH WITH HIM AND THEY DID A GREAT JOB..I THINK THE DOOR IS IN BETTER SHAPE THAN WHEN IT WAS NEW...I HIGHLY RECOMMEND BEN AND PRECISION DOOR. THANKS....

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Bought new garage door and opener in May. Had problem with opener malfunctioning after about 3 months. Called in and everything was handled smoothly and efficiently - covered under warranty. So glad I went with Precision to replace my old door and opener. Everyone has been easy to work with and quick service.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

We chose Precision Garage Doors after reviewing several web sites. Information on the site helped us make our selection. Our technician was Ben. He called when in route, arrived on time (or better) and was very professional and knowledgeable in explaining our problem and the various solutions available and the overall benefits of the garage doors used by Precision. He answered all of our questions and help us make our choice. Our installation was done by Luke and Tim. Again we were called before they arrived and gave us a time estimate for installation. Once the installation was completed Luke explained again the benefits from our previous door and also how we should maintain. Installation was timely and both young men were courteous and knowledgeable. We would definitely use Precision again and recommend them to others. Thanks.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Called around 2:30 ,the door was fixed by 4:00 .Ben and his helper did a fast great job.This company hires great people.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Great follow-up by PDS! Very impressed with the "minor" but loud noise that my door was making. Called on Monday set up appt for Wednesday and Ben showed up and sploved the problem and gave me instructions if it happen again! Thank You! PS - Alliana wanted to make sure that PDS solved my problem!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben was our tech and his services were excellent! Our appointment was between 10am-12pm. He called around 8:35am to come by to take a look at our garage door (which was excellent). They came by around 8:45am and it took them 15-20 minutes to fix it! I will for sure contact you guys to replace our old one very soon! I would recommend them to anyone! Thanks again!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

My garage door broke as I was opening it during the night. I called Precision Doors first thing the next morning. They had someone at my house that morning. They secured the door because it wasn't fixable. When I was called to set up the install I told them of my extenuating circumstances and they were able to take care of our needs. When they had finished with the install I was shown how I need to maintain my new door. It was such a pleasure to do business with this company. I picked this company based on the reviews I read.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Doors

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

The gentlemen who came to my home were truly gentlemen! They were very nice and polite, explained my problem very well and worked quickly. Oh, and they called me prior to the visit and were on time!!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Ben and Joe did a Great Job! They called first and was ahead of the appointment window. Garage door is working better than it did 20 years ago when we bought our home. Both my wife and I are amazed at the new "QUITE" of the new installed parts, rollers and springs (2). We really like the lifetime guarantee! BTW, Destiny at CS really did a Great Job in booking our appointment on Sunday PM!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

How can having to purchase a new garage door and opener be a pleasure? By calling and dealing with the wonderful employees of Precision Door Service, that's how! From our first call for service to the completion of the installation of the new system, you could not ask for a more courteous, professional group. Great job, Ben and Wes!

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

I've been a Precision Door customer since 2002. I've got an 18' wooden door and it is very heavy. It used to squeak, slam and make all kinds of scary noises until I called Precision Door. Rick Scheiderer came out and did a really fantastic job. The door operates smooth and quiet and when I have any kind of issues I put in a call and the response time is unbelievable. Thanks to Eric Lee and Ben White for assisting with my most recent issues. Precision Door gets 5 Stars from the Glass House! Arvin

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Thanks Ben great service

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A Response from: Lowell Wilson

Thank you for choosing Precision Door for your repair needs. We appreciate our customers and thank you for taking time to leave a review for Ben and our Team.

Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

We give Precision Door 5 Stars. They are at our home when they said they would be. Ben was very knowledgeable and sneered all of our questions.

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A Response from: Lowell Wilson

Thank you for your review for Ben and Precision Door. We appreciate your business.

Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

Prompt and efficient-the service person (Ben) explained what was going to be done and was very courteous. I had read reviews about the company, called on a Sunday afternoon and had my door repaired by 9:15 Monday morning!

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A Response from: Lowell Wilson

Thank you for choosing Precision Door for your garage door repair needs. We appreciate your business!

Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

I came home yesterday and when I closed the garage door I heard a Big Bang. Went out and saw that one of the roller brackets had broken and the roller was laying on the floor. I called Precision to see about repairs and they said they could have someone out in about 3 hours. Right on time both Aaron and Ben arrived. They indicated they could fix problem but when I told them I thought the garage door was extremely loud I asked if garage door opener needed to be replaced. They evaluated that and said it was working fine but problem was probably with the rollers, bearings and springs. They gave me options to do the repairs and I chose the one I felt comfortable with. They went about doing the repairs and completed them in about an hour. When they opened my garage door I was totally schocked at how little noise the door was making. Their recommendations were correct and I couldn't be happier. If and when the opener goes out you can bet I will contact Precision Door to install a new. Very satisfied customer. Give them 5 stars.

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A Response from: Lowell Wilson

Thank you very much for choosing Precision Door for you garage door repair needs. We pride ourselves in our customer service, and it sounds like you were very impressed with Aaron and Ben. We appreciate the time you took to leave this review, and please do not hesitate to call us if you need any further assistance.

Ben W. - Residential Manager/Operations Analyst Service Provided:
Garage Door Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

We are pleased with the service we received from Ben. He was courteous and very professional. We received same day service and he made it look so easy. I'm very satisfied with the product and this company.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
Review:

This company is so easy to deal with. We had a spring break last night (a Sunday night), called the 24/hour number that was on a sticker mounted next to our garage door opener, and scheduled a repair for the next day. Ben came out promptly and fixed all the issues in about :30. I highly recommend Precision as a professional, capable garage door company.

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Ben W. - Residential Manager/Operations Analyst Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Executive Leadership: Ben W. - Residential Manager/Operations Analyst
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Arlington/ Lakeland Area

(901) 290-3018

(901) 290-3018
Bartlett Area

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(901) 466-2506

(901) 466-2506
Eastern Shelby County Area

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Fayette County

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Germantown Area

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Memphis Area

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Tipton County Area

(901) 290-3018

(901) 290-3018
Millington Area

(901) 290-3018

(901) 290-3018
North Mississippi Area

(662) 655-1472

(662) 655-1472
Precision Door Service
Office: (901) 522-5035
1215 Big Orange Road
Cordova, TN 38018