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about Precision Garage Door
Precision Garage Door of Memphishas received 3209 reviews, averaging 4.96 Stars:
Cordova, TN
Product:
Memphis, TN
Arrived early, listened attentively, quickly resolved concerns. Great organization stands behind work
- Hal Schneider
Collierville, TN
Installed 2 new springs so that I could get my car out of the garage. Jason and his help were very knowledgeable and quick. They also had the correct size springs on their truck and accomplished the job very quickly.
- Patty & Bob Wood
Cordova, TN
Excellent service. Job completed that same spray. No waiting.
- Jane Anne Haggard
Product:
Germantown, TN
Jason was courteous and efficient. He finished the job in a timely manner. He patiently explained what he was going to do. We had previously used precision for another repair.
- Terry Geshke
Memphis, TN
This is not the first time I have used your services.....I am a repeat customer I think you always do a very professional jab
- Preston Winston
Service Provided:
Product:
Residential Technicians: Jason R.
Arlington, TN
Your Service people did a very fine and quick job of repairing my garage door. I will recommend your company. Great Job!
- Michael Sylvania
Bartlett, TN
My service man was Jason. He was very knowledgeable, worked efficiently, and charged a very reasonable price.
- Pat Lampley
Memphis, TN
This morning when closing my garage door it jumped the tracks. Called Precision's national number. Lady said to get service same day would be $199 emergency service fee. I recall the TV commercial stated same day service. But I needed the garage door repaired same day. So, I told her to schedule the appointment. Was told the tech would be at my house between 12:00 and 2:00 Jason arrived at 2:35 and after his survey of the hanging double garage door he fully explained what parts need replacing and why. Told me what the repairs would cost and the different options available. I elected to put the money on a new door installation. Existing door is over 11 yrs old. Jason said he would get our garage door working safely at no cost due to the new garage door shipment not available until mid Aug. It's obvious Jason knew what he was doing. In a short time he had the hanging garage door back on the tracks and door working properly. Jason was friendly and professional. Its was refreshing to be told the "what and why" regarding the repairs needed. I am very pleased with Jason and Precision Overhead Door. My bill included the $199 fee for emergency same day service. I did not object. However, I don't understand why the "Same Day Service" logo is on their website and also was on Jason's service truck. I paid the emergency $199 fee. Perhaps I miss-understood what the lady told me. I did have a problem understanding her. No, I am not complaining. I told the lady to schedule same day service. I highly recommend Jason and Precision Overheard Door.
- Jerry Dodd
Service Provided:
Product:
Executive Leadership: Jason - Residential Service and Install Manager
Collierville, TN
Great service, punctual, professional, answered all my questions. Thank you..
- Mike Kedzieriski
Memphis, TN
My Technician Jason was very professional explain things very well and did an excellent job!! Bravo!!
- Harold Carr
Service Provided:
Product:
Residential Technicians: Jason R.
Cordova, TN
?? ???????? My Technician Jason was excellent. Very courteous, professional and explained everything. We need more like him. Very pleased with the customer service and attentiveness. A rare commodity these days.
- Ray Halfkenny
Arlington, TN
Punctual, professional and quality work.
- Richard Jones
Collierville, TN
Always timely and polite. Great service!
- Ben Lowrance
Service Provided:
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Executive Leadership: Ben - Director of Residential Operations
Collierville, TN
Great technician. Prompt, knowledgeable and courteous. I would suggest customer calls come in with “Precision Door” ID. Incoming calls go to spam risk and not answered. But once again, great service. Thank you.
- Kevin Kursonis
Memphis, TN
Jason was on time and easy to communicate with. He made a quick and accurate assessment and repair. He also offered good advice for maintaining the door.
- Harold Foster
Memphis, TN
Punctual, Polite & Thorough
- DJ
Germantown, TN
Ben was super nice, professional and did a fantasy job!!
- Jason Himmer
Service Provided:
Product:
Executive Leadership: Ben - Director of Residential Operations
Memphis, TN
Very pleased with my serviceman, he went above what was necessary to solve my issues. I chose Precision based upon their BBB rating.
- Betty Martin
Product:
Germantown, TN
Fantastic. Was able to schedule a technician for the morning the day after I called. He arrived on time and repaired our springs effectively. He was extremely professional and a delight to work with.
- Tom T
Product:
Memphis, TN
John Pugh did a out standing job. It didn't take him long at all. He was very nice. Thank you John.
- William Nelson
Memphis, TN
great service from Jason
- Thomas Farrar
Arlington, TN
Technician arrived right on time (After receiving both a Text and email that advised who would be coming) Technician promptly introduced himself and was polite, courteous, and professional. The Technician accessed the problem , quickly advised me the cost estimate and approximate time to repair. I Service was the same day I called and the price was extremely reasonable. I would and will recommend Precision Service to all.
- Greg Commer
We have used your service before.And will continue to do so.Thank you for taking care of our needs in a timely fashion, The technician was very friendly and knowledgeable.We will differently recommend you to our family and friends.Thanks again for your excellent customer service.
- Jim Burford
Germantown, TN
Great job by Tristan today
- David Curran
Cordova, TN
Repairmen were friendly and very competent They asked questions in different ways to fully understand and diagnose the problem then repair. Satisfied customer.
- Helen Williams
Germantown, TN
I was scheduled quickly, there was great communication with company and technician, and just overall professionalism throughout the process. I especially appreciate a picture of the technician being sent beforehand and a call to know exactly when he’d arrive. My technician, Scott, was exceptionally professional and pleasant! Plus, my garage door is working now! 5 star experience! Thank you!
- Lauren
Memphis, TN
did a great job
- Sheppie Quinn
Some one came a looked at building and I thought all was good. He called back later and said his manager needed to look at it. Set it up for the next day. Waited an hour and a half - no show, no call. I finally got someone to answer phone and was told they did not know what happened. Have heard nothing else. I left work early one day to meet one of you and was late another day to meet again. No call, no quote - not sure if this is what is to be expected.
- John Carlyle
Memphis, TN
We were very satisfied with our tech and his services.
- Quinton Brown
Michael arrived on-time and completed the repair in just 20 minutes.
- Frank Riley