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about Precision Garage Door
Precision Garage Door of Memphishas received 2915 reviews, averaging 4.96 Stars:
Memphis, TN
Product:
Germantown, TN
I appreciate the prompt service I have gotten over the years from Precision Door. They typically send the same technician out which is also a plus. Rick S is friendly, fast, and professional.
- Elizabeth McGowan
Cordova, TN
Very pleased with the job-- done with professionalism. courtesy and knowledge of what was needed. Thanks for having that kind of REPAIRMAN.
- Billy Murphy
Product:
Executive Leadership: Rick S. - Commercial Division Manager
Collierville, TN
I called at 6:30 AM and was greeted by a friendly lady who quickly set up an appointment for 4 PM to repair my broken spring. Nate called about 3 PM asking if it would be ok if he came early - that has never happened with the cable guy! Our door is 22 years old and has always been noisy so I was prepared to buy a new door and even spoke with a gentlemen from the Memphis office about it. He told me Nate would be happy to help me with this. When Nate arrived he told me the office had told him I was interested in a new door. When I explained the reason (noisy door), he told me the problem was not the door. In fact the door was in great shape, but it was the opener and the metal rollers causing the noise. After a brief discussion we decided a new opener and new rollers were the way to go. Nate also noticed the cables were fraying so he replaced them as well. Two and a half hours after arriving the spring was replaced, the rollers and cables were replaced and a brand new Lift Master Opener was lifting the door. Nate even offered to program the car to the opener - I told him I could do that. Great Job to Nate and to Precision Overhead Garage Door Service.
- Jeff Wooden
Product:
Memphis, TN
We purchased our garage door opener from Precision I think it 2008. This is only the 2nd time we have needed it to be checked out. Both times it was a problem caused by the weather. Precision has been very prompt in correcting our problem each time. The service technician has always been very polite and helpful in explaining the problem. The cost for the service is also very fair. I will recommend Precision Door to any one in need of new products or repairs. Thanks again for your help. Kay Welch Spouse of William Welch now deceased.
- Kay Welch
Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
Troubleshot issue with opener remotes not working; replaced the circuit board. Also replaced the weatherstripping on bottom of door. Rick was professional and very personable. I give this service call 4 stars, instead of 5, due to the fact that when I called in to schedule the service, I was quoted incorrectly on replacing the weather stripping. It was quoted over the phone with the assumption that the aluminum stripping needed replacing as well ($11 per foot). I discovered this once Rick arrived. When I ended the call to your office, I thought this was extremely expensive for rubber stripping. If I didn't have the remote control issue, I would not have scheduled the visit. Fortunately, once Rick arrived, he realized what I really needed and the price for the stripping was a lot less expensive that I thought. Rick was thorough and determined to find and fix my problem with the remotes. He offered me a couple different options for repair and didn't push anything that I didn't need. Lowell, Rick is a great asset and takes care of customers as if he was the owner. Commitment to service and a sense of ownership is harder to find these days; let him know that you appreciate him!!!
- Patricia Morrison
Executive Leadership: Rick S. - Commercial Division Manager
Bartlett, TN
Percision Door were profession quick and knowledgeable of the product. Mr Eric Kee really did a great job. Iam satifized with the service and product and highly recommend precision doors to my family and friends . Thank you
- Tanci Parker
Product:
Cordova, TN
The technician was timely and had the problem corrected and door operational within 30 minutes of arrival. Both garage door springs were replaced.
- D Sparks
Product:
Executive Leadership: Rick S. - Commercial Division Manager
Germantown, TN
My garage door has been repaired and is now working better than new. T.C. Came out Saturday on an emergency call and Rick came out today and added new parts. Both servicemen were extremely nice and knowledgeable. Problem solved.
- Pattie Depriest
Product:
Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
Nate was very personable (even tho it was hot as _____) He fixed my problems which were a loose top connection and the remote lost it's code. He fixed both and showed me how to push the button to reset the remote. I appreciate the timely service, and won't mind calling again should I need further service. May ask for window panels shortly. We also discussed that possibility.
- Carol Hughes
Germantown, TN
Was in trouble and Rick did a great job in explaining and repairing my problem with the garage door. Was on time and his demeanor was very good. An asset to your business.
- David Fish
Executive Leadership: Rick S. - Commercial Division Manager
Cordova, TN
Great,friendly,and fast service.
- Paulette Phillips
Memphis, TN
Very happy with our service! Precision came highly recommended by my family members. The nice man on the phone who made my appointment and Rick who came to fix our door were so nice and professional. Rick explained our door's mechanical problem and the causes of it very clearly to me. He was done in about 30 minutes. Great service from a trustworthy people! Our door is so old and ill-fitted, so we will be back soon to buy a new door from Precision! But I received no pressure to do so. It is simply a practical decision for the future. Thank you so much!
- Kate Parker
Germantown, TN
Eric was very professional, friendly and explained the repairs to me. One thing I forgot to ask about was the senior citizens discount.
- Robin Pullias
Product:
Memphis, TN
Rick was very kind, professional, and honest. He took the time to show me what needed repair and what was still in good working order and did not need replacing. He did not try to sell me items that I didn
- Amanda Smith
Product:
Executive Leadership: Rick S. - Commercial Division Manager
Memphis, TN
Have used Precision for garage door repairs for 4 or 5 years. Always well satisfied with the work, technicians very knowledgeable and pleasant. Rapid service calls invaluable. Well pleased on all counts.
- Maury Bronstein
Germantown, TN
Our technician was prompt, friendly and fast. We were very happy with the service and appreciate the professional service we got from everyone involved with the company.
- Stephanie Rollen
Product:
Cordova, TN
A spring on my garage door broke on a Sunday. I called and immediately spoke with a representative who scheduled a repair for the next morning. As promised, the technician called before coming, arrived when he said he would, and replaced the spring and its counterpart on the other side of the door in about half an hour. I had downloaded a $25 discount coupon from the company's website, which was applied to the invoice. The price was reasonable and the repair was timely and complete.
- William Wilson
Product:
Oakland, TN
I am very pleased with the service I received! I called on Sunday morning because I couldn't get my garage door to go down. I was told the tech would be there between 8:00 - 10:00 a.m.on Monday and he arrived at exactly 8:00 a.m.!!! Although it was actually user error that was causing the door not to go down completely....Branden didn't make me feel like an idiot!! I would definitely use Precision again!
- Anita Jones
Eads, TN
Eric was the installer of the garage door springs- he came on Monday and weighed my wood double garage door which was 400 lbs- he said he did not have it on the truck- someone called me to inform me that the door springs had to be ordered then called back to let me know when they would arrive and set up a follow up date for installation. Great customer service would recommend them to anyone and will use again if ever needed.
- Teresa Patton
Product:
Memphis, TN
Quick same day service. Good job. Thank you.
- Ronnie Harville
Product:
Executive Leadership: Rick S. - Commercial Division Manager
Collierville, TN
Your representative was excellent.
- Barry Young
Memphis, TN
repair done very timely with no mess for me to clean up.
- Gloria and William Ingram
Memphis, TN
Rick did an outstanding job. Very Professional and dedicated to his company and the work he did today. He was one of the best Service Techs I have met. Great Job - Precision ! ! !
- David Dunn
Executive Leadership: Rick S. - Commercial Division Manager
Collierville, TN
Precision
- Robert Fitzgerald
Memphis, TN
I have used Precision Door Services for repairs on residential and commercial doors and have always been pleased with their scheduling, performance and price. Thank you for being dependable!
- Julia Ray
Cordova, TN
Very Efficient and professional Company. Our Technician Robert was courteous and ver knowledgable.The cost for repair was more than reasonable considering it was an Emergency call on Saturday. The last time I had a Garage Door Company come out to repair my Garage door it cost me 250.00 for 15 minutes of repairs! But what really made me mad was the fact that the technician broke the emergency release mechanism and said he didn't have that part and it would have to be ordered! Needless to say, I was furious. and my door still wasn't fixed. But Robert had the upgraded parts I needed and he inspected and adjusted my door PERFECTLY!Of course Im giving Precision Door a A+ rating. Now thats how you treat a customer! Many thanks to Robert and Precision Door.
- Douglas Deason
Memphis, TN
Another friendly, courteous and efficient repair job from Eric. Thanks for great work which I can always count on.
- Michael Amick
Germantown, TN
Technician was on time, was very courteous and professional. He made the repairs to our garage quickly and efficiently. The charge for the repairs was very fair. We were very impressed with the quality of the service and will definitely call Precision Door when it is time to replace our existing garage door.
- Theresa Jacques
Product:
Executive Leadership: Rick S. - Commercial Division Manager
Germantown, TN
I chose Precision by comparing web sites. My experience was great from the beginning, when my phone call this AM was answered very curteously with an offer of 12-2 service time.I was given tech's name& within mins received email to confirm apt. Rick called 1st, was prompt, professional, patient,& answered every question.I am very glad I called Precision. I recommend you with no reservation!
- Virginia and john Evans
(901) 290-3018
(901) 290-3018(901) 654-4284
(901) 654-4284(901) 286-2461
(901) 286-2461(901) 466-2506
(901) 466-2506(901) 654-4284
(901) 654-4284(901) 654-4284
(901) 654-4284(901) 466-2506
(901) 466-2506(901) 451-8954
(901) 451-8954(901) 290-3018
(901) 290-3018(901) 290-3018
(901) 290-3018(662) 655-1472
(662) 655-1472
Very good job completed very fast. I was very pleased with technician and operation of belt drive door opener. I recommend this product.
- Billy Ragan