I found the service from Precisiom Garage Door to outstanding right from the start. The morning of 8/29 I called to request service on my automatic gate which would not open. The receptionist was friendly and reassuring you could fix it. She took my address and contact info. Intoldnher no one would be at the house until 1:00. She graciously scheduled the service time from 1:00 to 3:00. Perfect. A few minutes later i receive an email confirmation of the service order. Nice touch. Around 11:30 a gentleman named Bob (I believe) called and said the technician was in the area and could come right away. I told him no one would be home until 1:00. He said no problem. We'll be there at 1:00. A little after 1:00 John Adams showed up. It was obvious right away that John knows his stuff. He began troubleshooting the Apollo opener and quickly narrowed the problem to the motor. He cracked open the motor and had it working again a few minutes later. All-in-all excellent service and a terrific experience compared to most service calls. I have added Predision Garage Door to my contact list and will definitely call you first In the future.

- David Payton

Our technician was on time, and completed the work efficiently and for a reasonable price. This is the second time we have used Precision for garage door repair, and we will definitely choose them again the next time we need services.

- JESSICA WILLIS

Our cable broke on our garage door around 9:00 one morning. My husband called Precision and they were her around 1:00 the same day. Very efficient and friendly. Would use them again.

- Jim McGahey

Thanks for coming out so quickly to repair our broken garage door spring. It broke around 2:00 pm and your technician came at 6:00pm to fix it!

- Kim Ross

We have used your company over several years. We always keep your coupons that come to us. We are very satisfied with your service. You always come when you say you'll be here. Your servicemen have always been nice and know what they are doing. Rick Scheiderer made the recent call to our house. He was nice and explained the problem and fixed it. We use yall because we know we will get good service.

- Larry Mauldin

Jon was courteous, friendly and helpful. He and his assistant explained the problem and the cost before repairing the garage door opener. They also gave me tips on maintenance of the garage door and opener. Both are exemplary employees!

- James Seymour

he was on time- was very quick

- Andrea Crowley

Very prompt service. The tech informed us of everything he was doing. Will defnitely use again in future.

- John Zuckerman

I was informed that someone would be at my house between 2-4 p.m. I was AMAZED when they showed up at 2:00! The man was knowledgeable, friendly, & even petted my dog! He explained everything that had to be done & finished quickly. I will definitely recommend your company to any friends that need garage door repairs! Thanks for great service.

- Laura Bruhns

Way too expensive. Pricing is deceiving: labor was just $69 but sure too much was made on the $434 in parts. I wanted a better estimate on the phone. Once tech got here, I was locked into the $69 service fee and so couldn't get a second opinion. A neighbor recommended you but I won't.

- Donald Roshak

We try very hard to provide straight forward and upfront pricing on all our parts and services. In addition, we strive to provide the highest quality parts and services at fair and reasonable prices. Our goal is to fix your garage door right the first time, which will ultimately save you time and money in the long run. However, in the event you are sincerely of the opinion that you were deceived or mislead, I would encourage you to contact the office and ask to have a manager review the circumstances. We offer a 100% customer satisfaction guarantee, so I am confident any misunderstanding can be resolved.

mr. wilson thank you for sending one of your men out to repair the broken spring on my garage door. he was very professional and did the job quickly. although i did have one problem after the repair i called and spoke to you and you gave me very professional advice and made me happy with some of the best customer service i could expect. i could not be happier with the way i was treated and in these days and times customer service is what is needed to make a excellent company and you proved that is what your company strives for. i would not think twice about using your company again. thanks eddie dunn

- Eddie Dunn

I found your ad in the telephone directory. I was very impressed when you acknowledged my order and sent a photo of the young man who would be at my door. He was very polite and informed me that I had a broken cable and had it fixed within the hour! Thank you very much!

- Jeanette Cooley

We have used Precision Door for several years now and will continue to do so. We use them not only for their quality merchandise, but also for the quality service and care of us as customers. We have always been treated as though we were the only ones they were seeing that day as well as being given honest answers to our questions and repairs made in a timely manner. When a part had to be ordered and it was not in the shop we received a phone call telling when the approximate date of delivery would be so we would not be wondering how to plan our days. We highly recommend Precision (and the workers) to all family members and friends and are happy to do so.

- Debbie Heath

Please give my thanks to Technician, Eric. It is such a joy to be able close my door now without having to get out of the car. He knew immediately what the problem was and redirected the sun rays. I wish I could have gotten in touch with him sooner. I know now not to try to go through Bob since he is very slow about returning calls. Thank you so much for resolving my problem.

- Frances Stanford

Eric could not have been more punctual or courteous. He was very informative and made suggestions as to improvements that could be made along with the repair. He also looked at our additional garage door and did the same. We could not have been happier with his service, knowlege and genuine good attitude. Please acknowlege his excellent representation of your company. We have and will recommend Eric Kee and Precision Door to friends and neighbors. Thank you!

- Barbara Blum

GREAT service. Rick was on time and was excellent in explaining what he was going to do. I don't know how things could have gone smoother.

- james arnold

As always, your response time and service was excellent. Rick arrived promptly and had my door repaired quickly. I have used your company several times since moving to Memphis and I have never been disappointed in your quality service. Rick is an outstanding technician. Thank you.

- beverly krause

always get good, reliable service. technicians are very knowledgable.

- Gracie Frazier

I called one day and had an appointment for the next. The sprocket was bad on my garage door and it would not close properly. The technician was on time, polite and got the job done quickly. I can close my garage door again. Thanks!

- Peggy Raines

THE TECHNICIANS DID A VERY THOROUGH AND QUALITY JOB, EVEN TAKING CARE OF SMALL DETAILS WHICH I DID NOT EXPECT THEM TO DO. I HAVE BEEN COMPLETELY SATISFIED.

- david mcgowan

I was referred by a friend, Terry King, who also advised about available coupons. The service promptness, delivery, especially efficiency, and cost are of utmost importance to me. I received all of these by technician, Eric Kee. He was in and out before I knew it. (IT WAS VERY HOT!!) Thanks. I certainly will call again for your services. Repair: I knew a Spring was broken, and both were replaced as well as the Rollers.

- Judy Brown

We have used Precision before and that is why we called you. The technicians were extremely polite. I was very pleased with their work. They got the work done fast. We had a new motor put in.

- Robin White

I just submitted a review for Eric Choea which was meant for Eric Kee. Please transfer that review to Eric Kee. Eric Choea also assisted in installing the garage door for my home but Eric Kee was the initial technician. Eric Choea was also professional and helpful so he deserves part of the credit as well. Thanks again for the excellent service I am very happy with my new door.

- Keith Wilson

The technician Eric Kee was extremely professional and helpful in assisting me in making the decision to get a new door. I originally called for a repair but his assessment was honest and sincere. He said he could fix the door in a short time but I would be better served to replace the door so that I can feel confident that I have something reliable. I have been in sales for a long time and know if someone is trying to pitch me. Eric was not pitching he was resolving. Thank you Eric for the excellent service.

- Keith Wilson

The guys at Precision Door quickly got a technician out to my house, diagnosed the problem, and made the repairs. The process was hassel free and my door was functional again in less than 24 hours after the initial problem occured. Great job!

- Scott Williams

Awesome service! Precision always goes above and beyond for us. Thanks!

- MICHA APPLEGATE

Responsive but very expensive. They seem to know what they are talking about and if it's routine maintenance probably would be fine, I would no recommend them for an after hours call. Company resolved discount issue after the fact which I appreciated.

- Jim Golsen

My thanks to Precision. They came on the scheduled time to fix our garage door and no problems since they repaired it. My thanks to the people at Precision to get this done on time and no more worries!!

- Jan Hathcock

Quick responce, he explained what needs to be done and had it fix in a vary short time. I am vary pleased with this tech and Precision.

- James Dunlap

Eric Kee responded to a call I placed this morning for a broken spring. He was very professional, patient with my questions, and represented Precision Door Service very well. Please let them know they did an outstanding job! Sincerely, Karen McConnico - P.S Thanks for standing behind your promise for same day service if called before 2 PM.

- Karen McConnico