Mr. Kirby is very professional, polite, serious about his craft, and most importantly, swift at resolving the issue. Customer service is a lost art in todays world, but not by Mr. Kirby’s standards. Service has been phenomenal over the years, for each request (install, repair, or update). Keep up the great work. -Thank You

- Bennie Davis

Absolutely the best customer service I could possibly give, Dylan was professional, thorough and a joy to work with. I must say my wife had a friend who recommended precision to us and I could hug her for doing so absolutely phenomenal service without question the best customer relationship I’ve ever had with someone working on our house. Thank you and I will highly recommend.

- Scott Bowman

Austin from Precision Door arrived ahead of schedule, repaired the door-replaced the springs in about 45 minutes. he was polite & professional. We had called the day before and were very pleased that they came our promptly and took care of our problem. We highly recommend them!

- Robin Manning

Casey was here a couple of hours after we requested service. Solved and fixed our problem in about half an hour. Courteous and friendly. Very satisfied.

- Diane Durham

Jason was early to my house. He evaluated my needs, then he made several suggestions to fix the issues I had. He also cleaned my garage door springs quickly to ensure it worked properly. Fabulous customer service when most companies lack it.

- Kristie Goldsmith

Outstanding job…came in and did the work within 5 minutes…top notch service..thank you very much!!!

- Robert Kellsey

Thank You for your service. John was excellent.

- Michael Sylvania

I would strongly recommend your company to anyone. This was my 2nd experience with you, and I am very pleased with the results. Received service within 24 hours or my request, and it was on a Saturday!!! Just awesome.

- Rufus Smith

I messed up my garage door by parking too close to it and causing it to get off track. That happened on a Wednesday morning, I called Thursday morning to schedule an appointment and was able to get it repaired the same day. My technician was Casey, he called and informed me that he could come earlier than the allotted time, he was polite and it didn’t take him long at all. I will definitely be using Precision again! (hopefully not for a while though)

- Adrian Macklin

My decision to use Precision was based on your BBB rating and the reviews from your customers. I called yesterday and my Tech came today. WOW I called the guy that serviced our doors last and still have not heard back from him. Work was completed in a timely manner. Would definitely recommend. MER

- Mary R

John called to say he was running ahead of schedule today and could get to our house hours sooner than expected. He was friendly, professional and fast. Explained everything, trusted what he said. Completed the job quickly and efficiently. We will definitely call Precision for future door needs.

- Stacey Blakney

No! I was not satisfied, there is a gap between the door and trimming. The door seem off. I took pictures of the door.

- Debra Livingston

Prompt, Friendly and Knowledgeable. Brian Hampton came out, gave us a tempory repair and within 10 minutes, provided two quotes for a complete repair of our system. It is sure nice to have folks that are honest and do what they say, at the appointment time. Precision Door Services will be our new gate and garage door company for years to come! Thanks again.

- Barry Chapman

Service was great and price was very reasonable. Thank you!

- Maria Aviotti

Great job Scott Thanks

- Patricia Buford

Explain the problem and the remedy to fix problem. Very professional service.

- Floyd Middlebrook

We had to wait for the parts several months, but once parts were in, they installed two commercial doors in almost one day with professional manner. I recommend Precision service.

- Forest Hill Golf Course

The technician, Michael Falberg was GREAT! He was actually able to arrive ahead of the scheduled time and promptly diagnosed the issue and had the repair part in his truck. He took time to explain what he was doing and why. He fixed my garage door in less than half an hour. Again, he was great!

- Ron Goulden

Quick appointment. Chris called on his way and arrived as promised. He was very kind and professional. Replaced the opener very quickly -- here only 1-1/2 hours in total. I have confidence that he did a good job.

- Margaret Spain

I am a hard-to-please customer for any product or service. Precision Door Service (especially Austin and Eric) provided an excellent solution! The scheduling was simple and an appointment was set for 8 am the next morning. Austin was early which is very much appreciated. Normally when service vendors provide a range I expect the worst case, but Precision is the exception. Two broken springs were the problem and Austin skillfully replaced both in about 15 minutes. Afterwards he answered questions about maintenance and replacement costs of components. The experience was great and my wife's car was freed from garage prison!

- Larry Cook

This is the second time we’ve used Precision Door with Jason being the technician. I can’t say enough great things about his professionalism and outstanding work ethic. He goes above and beyond what is expected.

- C. Johnston

John was an awesome technician! He arrived earlier than predicted and let me know all the possible fixes and estimated cost prior to the repair and his work was quick and thorough. I was also impressed with the accessibility and professionalism of the operator who answered my phone call late the night before. I am overall thoroughly impressed with the work done by all aspects of this company!

- Chris Long

The work performed was quality work. He gave an honest assessment, quote, and the work didn't take long at all. My door was operational again after he left. I also feel like it was completely overpriced.

- Russell Overby

The job was done quickly and with expertise. Technician arrived on time with a call in advance. All required parts were on the truck. A complete explanation of the installation was helpful and presented professionally.

- Michael Krupp

I have used Precision twice before for garage door issues. Their technicians are extremely professional and very customer focused.

- Frank Guarino

I called Friday afternoon late because of a broken spring (Noon-emergency), and they were out Monday morning at 8:30. Replaced the springs, checked out the door and was gone by 9:00. That's service!!! I have used Precision Door in the past and always pleased.

- Mike Driscoll

Josh is very professional and nice! Will gratefully love to have him to come back and install my new door! Very quick and understanding person!!! Keep up the good work!!!!

- Lorenzo Maxwell

Would not use this company. Scheduled a service, was told the (4 year old) garage door need to be repaired. Was given a quote for repairs. I waited approximately 6 months. I called to schedule the repair and was told that the cost had increased and provided an updated quote. I scheduled the repair, the technician came out and did not do any work. Went back to the office and sent 3 new quotes for various levels of work and each of the quotes were higher than the quote that I had received 5 days earlier.

- Rick LLoyd

Good morning, Mr. Lloyd, this is Carrie with Precision Door. I just spoke to you on the phone and was sure hoping that we could rectify your decision to cancel. I sincerely apologize for the misunderstanding with the prices on our estimates, and do hope that you will reconsider using us in the future if you have any other repair needs.

Everything went well from my visit on the website to the call in to the tech visit. Josh was great explaining the scenarios to correct the issue. Gave estimate on the spot.

- David Overall

Service tech Tristan did an outstanding job. Very courteous and wanted to make sure our needs were met. He assured all materials were removed from site. I would highly recommend this individual. All communication with the company was superb. Only company that has sent us a picture with techs profile before he arrived on-site.

- James Cranford